AUBERGE LE LOUIS-HEBERT

Super auberge. Service impeccable. L'aménagement est confortable, chaleureux et original. Une des meilleures auberges que j'ai faite.

great prices but the heater in my bathroom wasnt working so it was freezing.

Be wary of this place being advertised as having parking, it’s only 8 spots that were already all full at 5pm, so you’re stuck having to find public parking further and having to walk back by foot. The rooms also leave a lot to desire with an old bathtub shower, cracked tiles and tiny tv. This place is WAY overpriced, the only good thing is location.

Me encantó,un ambiente jovial y familiar, quedé enamorada del sitió y de las personas, tiene muchas áreas comunes

The room we were in (2016) is really outdated and we don’t think this room is qualified to be a hotel room. We checked other reviews and realized most people who reviewed 2 stars stayed in the same wacky room as us (even it was 2 years before us). We seriously think the hotel owner should renovate/ upgrade this room. The advantage of the hotel is location because it is pretty close to Old Quebec area, other rooms might be better based on what other posted, but if you are unlucky to be given the same room as us, you would also feel really disappointed-same as us. It could be a compromise for someone who just look for a 1 night stay. The room is very old, bathroom has mold, cracked on the floor and shower tiles. The toilet is awkwardly short. The furnitures are all very old. The heater is unpredictable, we felt so cold and realized the room was not heated, we asked for help, and the receptionist tried to help us out, the heater is turned on, but took 2 hours to only heat up the room from 12.5 C to 18C. It was almost midnight, we could not wait longer, so we went back to the reception to realize reception is closed from 23:00-7:00am next day. We called their provided emergency number, the guy came after 10mins, he said the hotel was full so he cannot exchange room for us, he ended up giving us a mini heater to plug in. We were lucky that they had an empty spot for us to park our car at the hotel- the charge is 25cad. They don’t have enough parking for all so we saw others need to park nearby. Hence, they said we are only allowed to park from when we check in 4:00pm until 12:00pm next day, it’s not a 24 hours parking like other hotel we had experience with. I don’t think the employees have any issue, the issue is the facility itself.