Publicité
Avis FOSSHOTEL GLACIER LAGOON
Avis des membres sur FOSSHOTEL GLACIER LAGOON
4.3/5
77 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
FOSSHOTEL GLACIER LAGOON * * * *
Les meilleurs à Sud-Est et autour
Publicité
Restaurant delicieux
Petit déjeuner très complet
Chambre très très confortable
Sauna + jacuzzi+ salle de sport
Vue mer
The suite was really special with our own private hot tub which is a great touch.
We had dinner at the restaurant and it was our best meal in Iceland. Kristof our waiter was brilliant, attentive and funny. Again, best service we had in Iceland!
It's also a lovely secluded location where if you wanted to stay for a few days you can easily access attractions to the east and west.
The bed sheet was badly pilled (haven't seen something like this for ages), and was told it was all like that. The room and bed is small and the heater was not working when we checked in. Hot tub was not working for the two days we stayed. The price was about £250 a night, not a cheap hotel but the basic facilities and bed is not satisfying. Wouldn't recommend it
Food - use the dineout app to book your reservations before you arrive to ensure you get the time spot you want. The food was awesome. My husband ordered the dream feast which was a surprise on its contents and he was pleasantly surprised. He had never had monkfish before and it was excellent. The presentation was fantastic!
Bar - nice vibe - great selection of cocktails and mocktails. Bartenders friendliness was ok.
Breakfast has a great selection and is buffet style. We didn’t enjoy it as we had about six minutes before our ride was getting there but what we did enjoy was also great!
The hotel rooms - beds were comfy - soft but comfortable and well appointed rooms.
The hot tub and sauna - they were nice. You had to book a time slot which wasn’t awesome but do able. There was two decent size outside Hot tubs and one inside sauna. We didn’t experience the sauna because it was full with a few people laying down.
There’s a waterfall on the property - I didn’t walk to it but if I had the time I would have loved to.
From here you are quick to glacier adventures and the black diamond beach.
Request/advice to staff: please mark which options are vegan, both in the restaurant and in the breakfast.
Other than that - great stay, I loved it.
Reception staff Ms Salvia very good service and friendly
Nice design hotel
Die Heizung ist sehr laut. Das Bad ist sehr klein und ungeschickt angeordnet. Ein Haken ist abgebrochen.
Der Ausblick zum Meer ist grossartig! Das Frühstück ist gut. Bei grossem Andrang mühsam, da alles beieinander steht und nicht etwas mehr verteilt ist.
Man darf im Zimmer kein Wasser kochen. Es gibt eine Kaffeemaschine.
Design/Architektur nordisch, dunkel, klar, modern. Hohe Decken. Gute Betten.
Im Barbereich werden die Tische schlecht bedient/gepflegt.
Über den Spabereich kann ich keine Aussage machen.
Grosser Parkplatz. Gratis.
Our dining experience was superb!! Excellent service and food, the chicken was to die for!
Will definitely be back!!
Thank you for the review. We are happy to hear that you enjoyed our hotel and surroundings.
You are always welcome to stay with us again!
Best regards,
Alina Biel
Reception Manager
Fosshotel Glacier Lagoon
Thank you very much for leaving us your review.
We are very happy to hear that we met your expectations and were able to provide you with great service. We are very proud of our staff and are delighted when their effort gets recognized.
We will make sure to pass your compliments forward.
We hope your trip to Iceland was a great one and hope to welcome you back in the future!
Best regards,
Alina Biel
Reception Manager
Fosshotel Glacier Lagoon
The staff here needs work. Front desk staff took forever to check us in. There were two employees at the desk, only one of which had a customer. The second did his absolute best not to make eye contact with us. We waited at least 10 minutes to talk to someone. Restaurant staff was hit or miss. Bar staff was great. Restaurant staff seemed very unorganized and had a hard time keeping up with dinner.
The breakfast buffet is a disaster. The way they have it configured is WAY too small for the amount of people staying there. Be prepared to throw some elbows at breakfast time with both customers and staff.
Positif : chambres modernes, personnel féminin toujours sympathique, bonne nourriture
Négatif : lits beaucoup trop mous (mal de dos dès la première nuit), nourriture incroyablement chère (malheureusement il n'y a rien d'autre en moins d'une heure), le personnel s'ennuie, surtout au petit-déjeuner, et donne l'impression d'être là. un fardeau.
Le dernier point en particulier est absolument indigne d'un hôtel aussi cher dans cette catégorie d'étoiles. Vous commencez la journée avec un mauvais pressentiment.
L'emplacement est correct si vous voulez explorer la campagne, mais il n'y a nulle part où manger/faire du shopping.
De plus, les nuits se terminent en fait tôt, à 7 heures du matin, car c'est à ce moment-là que tous les invités se précipitent pour prendre le petit-déjeuner et laissent les portes se fermer, vous obligeant à tomber du lit. De toute façon, l'hôtel n'est réservé que comme un "hôtel de transit". très peu y séjournent plus d'une nuit. Il y a donc un va-et-vient constant ici.
Conclusion : nous ne reviendrons pas.
Nous sommes désolés d'apprendre que vous avez été déçu de votre séjour parmi nous, mais merci d'avoir pris le temps de nous donner votre avis sur la façon dont nous pouvons faire mieux.
Nous espérons que vous avez passé un merveilleux séjour en Islande !
Cordialement
Alina Bienne
Responsable de la réception
Fosshotel Glacier Lagon