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Avis CHÂTEAU DU SUREAU
Avis des membres sur CHÂTEAU DU SUREAU
4.9/5
18 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Tyler Z.
Visité en décembre 2023
If I could live here forever I would. This property is simply perfect. The amenities, staff, food, are all 10/10.
Tanya E.
Visité en octobre 2023
Five stars is perfect. Our experience was very good, but not perfect. I would not come back in October again, which is unfortunate since it is our anniversary month. A nice gentleman greeted us as we arrived and showed us to our room. Took care of our bags etc. Then promptly announced to us that we could adjust the temperature in the room, however the cool setting had been switched to heat. So no air-conditioning. I found this very strange since the entire week was +90°F. I don't stay at hotels unless there's air-conditioning because of asthma. The room was so hot and uncomfortable all day, and into the night, did not cool down until 4 AM. Had to sleep with windows open and the traffic noise was unbearable as were the bright lights outside. To make matters worse, the mattress was in desperate need of replacement. Springs popping through to my back and a sink hole on the right side. Overall, the room was in moderate condition with stains on the carpet, broken blinds and windows that were broken and would not open. If not, for the room and air conditioning situation, our stay was very pleasant. Has mentioned in another review nearly 2 years ago, the gazebo on the nature trail is in a deteriorating state with shingles missing, etc. There are garden lights throughout the grounds that are broken and laying flat....Things that would not have been tolerated when Erna was here. Hopefully the new owners will address these issues soon as eventually they will compound, and reflect very poorly on the château
Publicité
Katie K.
Visité en septembre 2023
Beautiful place and excellent service 10/10
Christine E.
Visité en août 2023
I would give the service at the hotel a 10, if I could. We were greeted by our own personal concierge, Skylar, who immediately took us around the property, took our bags to the room and brought us a welcome snack. The personal touches were unreal. Highly recommend to anyone who wants a special experience!!
Erin D.
Visité en juillet 2023
I only viewed the common areas, I did not stay the night here. I ate dinner at the restaurant, which is separated from the chateau by a small garden. I highly recommend the restaurant, The Elderberry House. However, they also offer a concierge service to stock your fridge if you’d like.
Chateau du Sureau was created by a woman from Austria in 1984. Her and her family lived near Yosemite and wanted to open a fine dining and luxury hotel in the middle of nowhere. It’s a place of elegance, much different than its surroundings ????
Chateau du Sureau was created by a woman from Austria in 1984. Her and her family lived near Yosemite and wanted to open a fine dining and luxury hotel in the middle of nowhere. It’s a place of elegance, much different than its surroundings ????
B S.
Visité en juin 2023
Not sure where to start with this but it was SIMPLY STUNNING ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We knew within the first 5 minutes that our stay here would be special. The staff were the most accommodating and attentive I have ever seen.
We had the pleasure of staying in room 2 on the ground floor and it was superb. Although it had a smaller bed than other rooms, we were told that it was this way as it matched the huge cupboard in the room. It didn’t make a difference to us as the bathroom was spectacular (never had som many baths in my life), the bed was the most comfy I’ve ever been and the whole decor was incredible.
Each day we’d have incredible breakfasts (main breakfast changes daily, croissants and option of Lemon Tart, Granola and Cheese/Charcuterie stays the same every day) along with a variety of whatever drink you’d like. We were lucky enough to stay for 4 nights so tried everything - our favourite was the hits cheese omelette with mushrooms and asparagus.
We would disappear each day and when we came back the staff would have made the room immaculate again (and I mean immaculate), felt like living a millionaires life. It’s about 30 mins from Mariposa Grove of Sequoias, 1hr 30 from Yosemite Curry Village (El Cap, Mist Trail, Mirror lake) and knowing we were coming back to paradise made this treks a bit easier.
SPOILER ALERT - if you want to keep the surprises they do a secret, stop reading now.
They did little touches which made the stay extra special like different chocolates / messages on the bed each night, a bottle of wine for you upon arrival, bottled water each day by your bed and a few others as well.
We were fortunate enough to meet the general manager as well and she gave us her experience of the 11 years she’s had so far (she really epitomises everything this Chateau stands for), was a fascinating insight and even got a look in the spa (would have gone had we had longer).
The gardens are worth a walk through, lovely Bocce ball area, a pagoda if you want to read in the shade and a large chess set as well.
I cannot recommend this place highly enough, it’s a special place and will make your holiday. It made ours
We knew within the first 5 minutes that our stay here would be special. The staff were the most accommodating and attentive I have ever seen.
We had the pleasure of staying in room 2 on the ground floor and it was superb. Although it had a smaller bed than other rooms, we were told that it was this way as it matched the huge cupboard in the room. It didn’t make a difference to us as the bathroom was spectacular (never had som many baths in my life), the bed was the most comfy I’ve ever been and the whole decor was incredible.
Each day we’d have incredible breakfasts (main breakfast changes daily, croissants and option of Lemon Tart, Granola and Cheese/Charcuterie stays the same every day) along with a variety of whatever drink you’d like. We were lucky enough to stay for 4 nights so tried everything - our favourite was the hits cheese omelette with mushrooms and asparagus.
We would disappear each day and when we came back the staff would have made the room immaculate again (and I mean immaculate), felt like living a millionaires life. It’s about 30 mins from Mariposa Grove of Sequoias, 1hr 30 from Yosemite Curry Village (El Cap, Mist Trail, Mirror lake) and knowing we were coming back to paradise made this treks a bit easier.
SPOILER ALERT - if you want to keep the surprises they do a secret, stop reading now.
They did little touches which made the stay extra special like different chocolates / messages on the bed each night, a bottle of wine for you upon arrival, bottled water each day by your bed and a few others as well.
We were fortunate enough to meet the general manager as well and she gave us her experience of the 11 years she’s had so far (she really epitomises everything this Chateau stands for), was a fascinating insight and even got a look in the spa (would have gone had we had longer).
The gardens are worth a walk through, lovely Bocce ball area, a pagoda if you want to read in the shade and a large chess set as well.
I cannot recommend this place highly enough, it’s a special place and will make your holiday. It made ours
Mark
Visité en mai 2023
The rooms were excellent. The only issue we had was the shower head and faucets that matched the Era but the flow was not good. Also very expensive.
Jesse S.
Visité en avril 2023
Just wow. While the grounds were beautiful and the food was delicious the real star of the Chateau is the staff. We have been all over the world and to plenty of other 5-star hotels, but we've never received as superb service as we did here. Every single staff member was friendly, polite, professional, and my favorite: attentive to detail. Thank you all so much for the perfect weekend.
A C.
Visité en janvier 2023
Perfection in its details at this charming property. Rooms are clean and the property is well maintained. 5 stars for going the extra mile to make guests feel like home. Breakfast was healthy and tasty - loved the variety. Service surpass some of the best in Europe. Keep it up
Garrett N.
Visité en décembre 2022
this was one of our favorite hotel stays EVER! this place is perfect. super dog friendly & they served us multi course meals in our mint room. they even accommodated our gluten free & dairy free requests with ease. there is literally nothing you can ask they won’t accommodate. the kindest staff, sweetest service, & best food we’ve had on vacation for a loooong time. we spent christmas there & it was decorated so cute! also did the elderberry body scrub treatment as a couple & it was so relaxing. didn’t even go to the park, we were perfectly content by the fireplace the whole time :) 10/10 would recommend & attend again!
Sarah M.
Visité en décembre 2022
Stunning and amazing. I didn't want to leave. Incredible service and ambiance and the food was amazing
Elizabeth B.
Visité en novembre 2022
We have been here before, and we will come again and again and again. Service is exceptional. Staff are so gracious and rooms a delight. It is costly and worth every Penny!
Michael B.
Visité en novembre 2022
I know a lot of information about this place. All positive. I also know some other things. We will have to talk for more information. But 5 stars for everything.
james a.
Visité en septembre 2022
I stayed here for a weekend a couple years ago. It’s as gorgeous as pictured and the service was amazing. I can’t find the pics anymore but wanted to thanks the staff
Emily A.
Visité en septembre 2022
What a wonderful oasis near Yosemite! My wife and I were continually surprised and impressed by the service and thoughtfulness. We truly felt like we were at a French chateau when it was really just three hours from the Bay Area.
We brought our sometimes anxious pup and loved the little paths through the trees to walk her. They brought us dinner in the room as we requested so we could stay with our dog.
We tried to go up to Yosemite for sunrise but the air quality made visibility difficult. That said, one of the hostesses recommended bass lake as an alternative. This ended up being a great recommendation. We rented a small boat from Miller’s landing and did a sunset cruise.
We also stayed during a heat wave (102 both days) the ac worked like a charm!
If you’re looking for a luxurious stay in the mountains this is a great option!
We brought our sometimes anxious pup and loved the little paths through the trees to walk her. They brought us dinner in the room as we requested so we could stay with our dog.
We tried to go up to Yosemite for sunrise but the air quality made visibility difficult. That said, one of the hostesses recommended bass lake as an alternative. This ended up being a great recommendation. We rented a small boat from Miller’s landing and did a sunset cruise.
We also stayed during a heat wave (102 both days) the ac worked like a charm!
If you’re looking for a luxurious stay in the mountains this is a great option!
Armando L.
Visité en août 2022
Had a Hydrotherapy Jacuzzi mineral bath that was outstanding.
Had a Classique massage by Andrea that took all the knots and tension out as well.
I was very relaxed when I was done.
Way was very helpful in making it all possible in a timely fashion. I highly recommend this Spa.
Had a Classique massage by Andrea that took all the knots and tension out as well.
I was very relaxed when I was done.
Way was very helpful in making it all possible in a timely fashion. I highly recommend this Spa.
Phil S.
Visité en août 2022
Phenomenal experience here. Service exceeds expectations. Beautiful property and rooms. Enjoyed every minute of the stay.
I loved their daily breakfast the most.
Their goal seems to make me feel that i was home.
The public living room was beautiful as well especially with the morning sunlight.
When i left from the hotel, I ordered two sandwiches. I guess it was $25 for each with snacks and OJ. It was good as well.
It is worth to stay at least once in my life :)