Avis BE COSY APPART'HOTEL Trou Aux Biches

Cher Valentin,

Nous vous remercions d'avoir partagé vos commentaires sur votre séjour au Cosy Apart Hotel, bien que nous regrettions sincèrement que votre expérience n'ait pas été à la hauteur de vos attentes.

Nous sommes profondément désolés d'apprendre que vous avez rencontré des problèmes, notamment avec l'accueil, l'éclairage, les cafards, l'insonorisation, la literie, la salle de bains, la Wi-Fi, et la qualité de la nourriture au restaurant. Vos préoccupations sont très sérieuses, et nous prenons cela au sérieux. Nous allons immédiatement enquêter sur ces problèmes et mettre en place des mesures correctives.

Le fait que notre emplacement à proximité de la plage soit le seul point positif que vous ayez mentionné est décevant, mais nous apprécions votre honnêteté.

Nous sommes vraiment désolés que vous ayez eu une expérience si décevante et nous prenons cela très au sérieux. Nous espérons avoir la possibilité de vous accueillir à nouveau à l'avenir pour vous montrer les améliorations que nous allons apporter.

Cordialement,
L'équipe du Be Cosy Apart Hotel

Cher Romain,

Nous vous remercions sincèrement d'avoir partagé votre expérience au Be Cosy Apart Hotel. Nous sommes ravis de savoir que vous avez passé un super séjour parmi nous.

Nous sommes heureux que vous ayez trouvé notre hôtel agréable, avec une belle piscine. Nos chambres spacieuses et bien équipées sont conçues pour le confort de nos clients.

Votre mention spéciale à notre équipe gentille et adorable est très appréciée. Nous nous efforçons toujours de fournir un service chaleureux et attentionné.

Merci infiniment de recommander le Be Cosy Apart Hotel. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir.

Avec nos meilleures salutations,
L'Équipe du Be Cosy Apart Hotel

Dear Robert,

Thank you for your positive feedback about your stay at Be Cosy Apart Hotel. We're delighted to hear that you found our hotel great and appreciated its proximity to the beach.

We hope you had a wonderful time, and the team at Be Cosy Apart Hotel looks forward to welcoming you back for another fantastic stay in the future.

Best regards,
The Be Cosy Apart Hotel Team

Dear Branko,

We appreciate your review of Be Cosy Apart Hotel. Your compliments about the beautiful place and our helpful and friendly staff mean a lot to us.

We look forward to welcoming you back in the future.

Best regards,
The Be Cosy Apart Hotel Team

Cher Fabrice,

Un immense merci pour avoir partagé votre expérience au Be Cosy Apart Hotel. Votre avis chaleureux nous fait vraiment plaisir, et nous sommes enchantés que vous ayez apprécié votre séjour parmi nous.

Nous sommes ravis de savoir que vous avez trouvé notre hôtel proche de la plage, les chambres spacieuses et propres, ainsi que notre piscine agréable et les transats confortables. Vos compliments à l'égard de Mr. Shiva et de son équipe nous touchent profondément. Nous nous efforçons constamment de fournir un accueil chaleureux et un service exceptionnel à nos précieux clients.

Nous sommes également ravis que vous ayez profité pleinement des excursions que nous proposons, ainsi que de la commodité de l'arrêt de bus à seulement 100 mètres de l'hôtel pour explorer Port Louis et d'autres destinations.

L'équipe du Be Cosy Apart Hotel

Dear Sally,

We sincerely apologize for the unfortunate experience you had during your stay at Be Cosy Apart Hotel. Your feedback is deeply concerning, and we take it very seriously as we continuously strive to improve our service and guest experience.

We regret that you found our staff unfriendly and that the check-in process was unnecessarily long. Our team is trained to provide efficient and welcoming service, and it is disheartening to hear that we fell short in this aspect.

The incident involving your bags and your fall is deeply regrettable, and we are genuinely sorry for the distress it caused you. Your safety is of utmost importance to us, and we will review our procedures to prevent such incidents in the future.

Regarding your room request, we apologize for the oversight. We understand how important it is to have the right accommodations, and we failed to meet your expectations in this regard.

Your comments about the lack of follow-up on your injury are taken seriously, and we will investigate this matter thoroughly to ensure it doesn't happen again.

We are deeply disappointed that your experience was not up to the standards we aim to provide our guests. We value your feedback as it helps us identify areas that require immediate attention and improvement.

Please accept our sincerest apologies for the inconvenience and distress you experienced during your stay. We hope that you would reconsider and give us another opportunity to provide you with the exceptional service and hospitality we are known for.

Warm regards,

The Team at Be Cosy Apart Hotel

Dear Roberto,

Thanks for the wonderful review! We're delighted you had a great time at Be Cosy Apart Hotel. Our spacious, clean, and comfortable ground floor apartment with a private backyard and front deck aims to provide a homely experience. It's fantastic that our location close to the beach and shops made your trip even more enjoyable. We can't wait to have you back for another fantastic stay!

Best regards,

The Be Cosy Apart Hotel Team

Chère Géraldine,

Merci beaucoup pour votre adorable commentaire sur le Be Cosy Apart Hotel ! Nous sommes ravis que vous ayez apprécié notre emplacement près de la plage et que vous ayez eu une expérience agréable avec notre équipe, notamment Hussen et Précillia.

Nous prenons en compte vos remarques concernant la chambre et nous ferons de notre mieux pour améliorer ces aspects.

Merci encore pour votre soutien. Nous espérons vous revoir bientôt au Be Cosy Apart Hotel !

Cordialement,
L'équipe du Be Cosy Apart Hotel

Cher client,

Merci infiniment pour votre merveilleux commentaire sur le Be Cosy Apart Hotel ! Nous sommes ravis que vous ayez apprécié notre emplacement, notre confort, et surtout l'accueil chaleureux de notre équipe ! On espère vous revoir bientôt !

Cordialement,

L'équipe du Be Cosy Apart Hotel

Dear Shabnaz,

Thanks for sharing your thoughts. We appreciate both your positive feedback on the excellent food, especially Mr. Patrick and his team, and your constructive remarks. We apologize for any inconvenience caused by maintenance issues, lighting problems, and the absence of coffee and tea in the room. Your feedback is valuable to us, and we'll work to improve these aspects. Rest assured, we treat all guests with equal kindness and hospitality. We hope to have the chance to welcome you back for a better experience in the future.

Best regards,
The Be Cosy Apart Hotel Team

Dear Vish,

Thank you for sharing your review of Be Cosy Apart Hotel. We're delighted to hear your positive feedback.

It's fantastic that you found our hotel to be in the best location, with close proximity to facilities and the beach. We take great pride in offering convenient and comfortable accommodations.

The team at Be Cosy Apart Hotel appreciates your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.

Best regards,
The Be Cosy Apart Hotel Team

Dear Martyna,

Thank you for your review of Be Cosy Apart Hotel. We're glad you enjoyed our beautiful garden and the friendliness of our staff. We apologize for any inconvenience with the rooms and will address this with our team. We value your feedback and hope to welcome you back in the future.

Best regards,
Be Cosy Apart Hotel Team

Dear Kartigayen,

Thank you so much for taking the time to share your wonderful review of Be Cosy Apart Hotel. We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience during your recent stay.

It brings us immense joy to know that you love the cozy ambiance of our hotel. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted to learn that we've met your expectations in this regard. Our prime location is indeed one of our standout features, and we're glad it added to the overall enjoyment of your stay.

We will make sure to pass on your compliments to our Manager and the entire team. They work diligently to provide outstanding service and create memorable experiences for our guests. Your recognition of their efforts is truly motivating and serves as a testament to their dedication.

Thank you for choosing Be Cosy Apart Hotel as your preferred accommodation. We value your continued patronage, and we can't wait to welcome you back for another exceptional stay in the future.

Warm regards,
Be Cosy Apart Hotel team

Dear Mohini,

Thank you for sharing your review of Be Cosy Apart Hotel. We're delighted to hear about your positive dining experience with us.

It's great to know that Mr. Ashish and our kitchen team went above and beyond to accommodate your dietary restrictions and provide you with delicious and memorable meals.

The team at Be Cosy Apart Hotel is grateful for your kind words, and we hope to have the pleasure of serving you again in the future.

Best regards,
The Be Cosy Apart Hotel Team

Dear Client,

Thank you for your excellent review of Be Cosy Apart Hotel! We greatly appreciate your kind words and are delighted that you had a wonderful stay. Hossen and Juliana, along with our entire team, strive to provide friendly and welcoming service to all our guests. We are thrilled to hear that their hospitality made a positive impression on you.

Your feedback means a lot to us, and we are grateful for your decision to return in the future. We look forward to welcoming you back to Be Cosy Apart Hotel and providing you with another exceptional experience.

Warm regards,
Be Cosy Apart Hotel Team