SEASTAR HOTEL
Hôtel situé près de la plage, disposant de 21 chambres spacieuses et confortables, avec balcon ou terrasse.
A 200 m de la plage, ce petit hôtel décoré avec soin dans de douces tonalités de beige, blanc, turquoise, offre l'atout d'une situation centrale, à deux pas de la plupart des boutiques et restaurants mais au calme d'une rue peu passante. Dynamisé par une équipe adorable toujours présente pour assister ou suggérer des excursions (réceptif sur place), il ne compte que 21 chambres spacieuses et confortables, avec balcon ou terrasse. Le restaurant sert une savoureuse cuisine locale et le lounge-bar en rooftop et l'un des plus sympas de la ville ! Piscine, jacuzzi.
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The next day, we requested to change rooms due to the disgusting conditions, but they refused, claiming the hotel was fully booked. I spoke to both the manager and the owner, asking how they could rent out a room in such a state. They apologized and said the only solution would be to switch rooms on the last day of our stay, leaving us to endure one of the worst hotel experiences I've ever had. Especially considering how much we paid per night, it was outrageous.
The owner even admitted that the room was in poor condition and said it would be closed until the issues were fixed. I informed him that we would be requesting a refund for the two nights, and he agreed. However, when we contacted the booking platform, they completely changed the story, blaming us for not using the air conditioning properly and claiming the bugs were "island wildlife." They even said the housekeeper was too short to notice the dead insect, so it wasn’t cleaned.
Unbelievable! This was the worst experience of my life. Be sure to check the attached photos for proof!