CONSTANCE BELLE MARE PLAGE
Hôtel
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€€€
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2024
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2024
Resort moderne et luxueux posé sur une plage de 2 km, et axé sur le sport et le bien-être
Posé sur une plage de 2 km, moderne et luxueux et néanmoins convivial et chaleureux, ce resort stylé et dynamique est axé sur le sport et le bien-être : activités à foison, 4 piscines, gym, spa, 2 golfs 18 trous dont l'un juste derrière l'hôtel. Organisateur annuel du Constance Festival Culinaire, l'établissement se distingue aussi par la qualité de ses 8 bars et 8 tables, dont le contemporain Indigo et le gastronomique Blue Penny Cellar assorti d'une cave de 30 000 bouteilles.
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Avis des membres sur CONSTANCE BELLE MARE PLAGE
4.7/5
73 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
Damien G.
Visité en octobre 2023
Très bel hôtel les pieds dans l'eau
Luxe calme et tranquillité
Et comme toujours à Maurice, un service aux petits soins
Luxe calme et tranquillité
Et comme toujours à Maurice, un service aux petits soins
CONSTANCE BELLE MARE PLAGE
Responsable
20/10/2023 à 10:16
Merci Damien pour votre séjour et pour votre appréciation. Je suis ravi de lire que l'hôtel était à votre convenance. Au plaisir de vous accueillir lors d'une prochaine visite.
Cordialement
Gert Puchtler I Directeur Général
Cordialement
Gert Puchtler I Directeur Général
Dezolaar
Visité en octobre 2023
Our thanks to the entire team at Constance Belle-Mare Mauritius for outstanding service during our recent holiday. All the staff were amazing, with specific mentions to the individual staff who went out of their way to make our stay so memorable:
Sandrine for being very receptive to the needs of our small group and exceptional customer care.
Prakash our Villa host, for serving us breakfast every morning and looking after our every needs, nothing was too much trouble.
Rishi and Suresh on the beach team for such prompt delivery and replenishment of our rum and cokes, their friendly smiles and local knowledge.
Nikhil in the main bar for outstanding customer service - as a graduate of the Constance Acadamy we wish him well as he progresses in his career.
And not forgetting the beach vendors, always smiling, subtle in their approach and with absolute respect - we purchased super quality cashmere wraps at reasonable cost (to add to those bought on our previous holidays).
Sandrine for being very receptive to the needs of our small group and exceptional customer care.
Prakash our Villa host, for serving us breakfast every morning and looking after our every needs, nothing was too much trouble.
Rishi and Suresh on the beach team for such prompt delivery and replenishment of our rum and cokes, their friendly smiles and local knowledge.
Nikhil in the main bar for outstanding customer service - as a graduate of the Constance Acadamy we wish him well as he progresses in his career.
And not forgetting the beach vendors, always smiling, subtle in their approach and with absolute respect - we purchased super quality cashmere wraps at reasonable cost (to add to those bought on our previous holidays).
CONSTANCE BELLE MARE PLAGE
Responsable
20/10/2023 à 10:19
Dear Dezolar,
Warm greetings from Constance Belle Mare Plage
We are absolutely thrilled to receive your exceptional review of your recent holiday at our resort.
Thank you for acknowledging our dedicated team for their outstanding service and for making your stay truly memorable. Sandrine, Prakash, Rishi, Suresh, and Nikhil are indeed valuable assets to our team, each bringing their unique touch to ensure our guests have a fantastic time.
We're delighted that Sandrine was attentive to your group's needs and provided exceptional customer care. Prakash, your Villa host, exemplifies our commitment to personalized service, ensuring you had a seamless and comfortable stay.
Rishi and Suresh, part of our beach team, certainly know how to enhance our guests' beach experience with their efficiency, warm smiles, and local insights. Nikhil, from our main bar, is a shining example of our Constance Academy graduates, and we wish him continued success in his career.
Lastly, we're pleased to hear about your positive experience with our beach vendors, adding to the joyful memories of your holiday.
We can't wait to welcome you back for another exceptional stay at Constance Belle-Mare Mauritius.
Best regards,
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
We are absolutely thrilled to receive your exceptional review of your recent holiday at our resort.
Thank you for acknowledging our dedicated team for their outstanding service and for making your stay truly memorable. Sandrine, Prakash, Rishi, Suresh, and Nikhil are indeed valuable assets to our team, each bringing their unique touch to ensure our guests have a fantastic time.
We're delighted that Sandrine was attentive to your group's needs and provided exceptional customer care. Prakash, your Villa host, exemplifies our commitment to personalized service, ensuring you had a seamless and comfortable stay.
Rishi and Suresh, part of our beach team, certainly know how to enhance our guests' beach experience with their efficiency, warm smiles, and local insights. Nikhil, from our main bar, is a shining example of our Constance Academy graduates, and we wish him continued success in his career.
Lastly, we're pleased to hear about your positive experience with our beach vendors, adding to the joyful memories of your holiday.
We can't wait to welcome you back for another exceptional stay at Constance Belle-Mare Mauritius.
Best regards,
Gert Puchtler I General Manager
Ece K.
Visité en octobre 2023
Ilk grısımızde yaklasık 2saate yakın resepsıyonda bekledık. Okadar yavaslar ki neredeyse 1 günümüz gitti. Odaların temızlıgı cok ıyı degıldı. Personel gayet güleryüzlü. O konuda kimsenin hakkını yıyemem. Yemekleri de eh işte fena değil. Ama otelın etrafında hiçbirşey yok. Aksama yemek için rezervasyon yaptırmak istediğiniz de hep restoranlar dolu denılıyor. Dışarı da başka bir alternatif yer yok. Bız ıkı gece rezervasyonumumuz olmamasına ragmen varmış gibi söyledk. Gayet de aldılar. Oyle restoranlar tıkabasa dolu değildi. Aldığı parayı hakeden bir işletme değil. Ayrıca ılk gıttıgımızde booking den daha yüksek fiyat verdiler. Bizde bu durumu söyledik. O zaman bookingfen yapın dediler. O gecen zaman içinde fiyatları değiştirmişler. Otelden yapmak daha ucuz hale getırdıler. Bir de orada kazıklandık. Bızde otelcıyız bu durumları gayet iyi biliriz. Neyse kısaca güzel mutlu bir tatıl gecırmedık. Verdiğim 1 puanda tamamen personelin güler yüzlü olmasına!
CONSTANCE BELLE MARE PLAGE
Responsable
20/10/2023 à 10:35
Dear Ace.
Warm greetings from Constance Belle Mare Plage
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input as it helps us identify areas for improvement and enhance our guest experience.
Firstly, we apologize for the inconvenience you experienced during your check-in. We understand that a 2-hour wait is unacceptable, however, we trust you will understand that it was not done on purpose. As it was explained to you, the hotel was at full capacity and since you arrived unexpectedly, the last let was under process.
Regarding room cleanliness, we are disappointed to hear that it did not meet your expectations. We have relayed your concerns to our housekeeping team to address and rectify any shortcomings in our cleaning standards.
We are delighted that you found our staff friendly and accommodating. We believe in providing exceptional service, and your acknowledgment is greatly appreciated.
We are sorry to hear about your dining experience. We understand the frustration when it comes to restaurant reservations, and regret that your concerns did not reach any of the Managers on duty as it would have been a pleasure to satisfy your requirement. It is true that the a la carte restaurants are always fully booked.
As you are in the hospitality industry, I am sure that you know rate structures and how it is dynamic online. It is disheartening to learn that your overall experience did not meet your expectations, and we sincerely apologize for any dissatisfaction you experienced. We value your feedback, and we are committed to making necessary changes to enhance our services.
We hope that you will consider giving us another opportunity to provide you with a more pleasant and satisfying stay in the future. Please feel free to reach out to us directly, and we will do our best to ensure your next visit is a truly memorable one.
Thank you for your valuable feedback, and we look forward to the opportunity to welcome you back and regain your trust.
Sincerely,
Gert Puchtler I General Manager
Warm greetings from Constance Belle Mare Plage
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input as it helps us identify areas for improvement and enhance our guest experience.
Firstly, we apologize for the inconvenience you experienced during your check-in. We understand that a 2-hour wait is unacceptable, however, we trust you will understand that it was not done on purpose. As it was explained to you, the hotel was at full capacity and since you arrived unexpectedly, the last let was under process.
Regarding room cleanliness, we are disappointed to hear that it did not meet your expectations. We have relayed your concerns to our housekeeping team to address and rectify any shortcomings in our cleaning standards.
We are delighted that you found our staff friendly and accommodating. We believe in providing exceptional service, and your acknowledgment is greatly appreciated.
We are sorry to hear about your dining experience. We understand the frustration when it comes to restaurant reservations, and regret that your concerns did not reach any of the Managers on duty as it would have been a pleasure to satisfy your requirement. It is true that the a la carte restaurants are always fully booked.
As you are in the hospitality industry, I am sure that you know rate structures and how it is dynamic online. It is disheartening to learn that your overall experience did not meet your expectations, and we sincerely apologize for any dissatisfaction you experienced. We value your feedback, and we are committed to making necessary changes to enhance our services.
We hope that you will consider giving us another opportunity to provide you with a more pleasant and satisfying stay in the future. Please feel free to reach out to us directly, and we will do our best to ensure your next visit is a truly memorable one.
Thank you for your valuable feedback, and we look forward to the opportunity to welcome you back and regain your trust.
Sincerely,
Gert Puchtler I General Manager
Motaz S.
Visité en octobre 2023
Excellent and fabulous stay!
Our first time to Mauritius. Resort grounds are beautiful, lots of palm trees, gardens with many pools and a pristine beach.
The staff were incredibly friendly and helpful, always checking, without being intrusive, if we needed anything, making sure everything was right for our special occasion.
Thanks to you all at Constance Belle Mare Plage … We had a lovely holiday to celebrate our 27th Wedding Anniversary in Mauritius!
Our first time to Mauritius. Resort grounds are beautiful, lots of palm trees, gardens with many pools and a pristine beach.
The staff were incredibly friendly and helpful, always checking, without being intrusive, if we needed anything, making sure everything was right for our special occasion.
Thanks to you all at Constance Belle Mare Plage … We had a lovely holiday to celebrate our 27th Wedding Anniversary in Mauritius!
CONSTANCE BELLE MARE PLAGE
Responsable
20/10/2023 à 10:40
Dear Motaz,
Thank you for choosing Constance Belle Mare Plage for your special celebration and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent and fabulous stay during your first visit to Mauritius.
It is wonderful to know that you enjoyed the beauty of our resort grounds with the lush palm trees, gardens, multiple pools, and our pristine beach. We take great pride in maintaining our property to offer a serene and picturesque backdrop for our guests to enjoy.
We are especially delighted to read your kind words about our dedicated staff. Providing exceptional service is at the heart of what we do, and we are pleased to hear that our team was able to enhance your experience without being intrusive. Your 27th Wedding Anniversary is a special occasion, and we are thrilled that we could contribute to making it memorable for you.
Your warm appreciation means a lot to us, and we will be sure to share your compliments with our entire team. It is our mission to create unforgettable moments for our guests, and we are thrilled that we succeeded in doing so for you.
We look forward to welcoming you back to Constance Belle Mare Plage in the future. Please do not hesitate to reach out to us if you have any special requests or if there is anything we can assist you with. Thank you once again for choosing our resort to celebrate this special milestone.
Warmest regards,
Gert Puchtler I General Manager
Thank you for choosing Constance Belle Mare Plage for your special celebration and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent and fabulous stay during your first visit to Mauritius.
It is wonderful to know that you enjoyed the beauty of our resort grounds with the lush palm trees, gardens, multiple pools, and our pristine beach. We take great pride in maintaining our property to offer a serene and picturesque backdrop for our guests to enjoy.
We are especially delighted to read your kind words about our dedicated staff. Providing exceptional service is at the heart of what we do, and we are pleased to hear that our team was able to enhance your experience without being intrusive. Your 27th Wedding Anniversary is a special occasion, and we are thrilled that we could contribute to making it memorable for you.
Your warm appreciation means a lot to us, and we will be sure to share your compliments with our entire team. It is our mission to create unforgettable moments for our guests, and we are thrilled that we succeeded in doing so for you.
We look forward to welcoming you back to Constance Belle Mare Plage in the future. Please do not hesitate to reach out to us if you have any special requests or if there is anything we can assist you with. Thank you once again for choosing our resort to celebrate this special milestone.
Warmest regards,
Gert Puchtler I General Manager
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CONSTANCE BELLE MARE PLAGE compte 73 avis avec une note moyenne de 4.7. Vous pouvez consulter les avis de CONSTANCE BELLE MARE PLAGE en cliquant sur ce lien ou partager votre avis sur CONSTANCE BELLE MARE PLAGE en cliquant ici
CONSTANCE BELLE MARE PLAGE se situe au Route côtière , Belle Mare Et Palmar
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Thank you so much for your warm appreciation of the resort. It was a pleaure to be at your service. I look forward to seeing you again soon.
Best regards
Gert Puchtler I General Manager