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Avis C RODRIGUES MOUROUK Port Sud-Est
Avis des membres sur C RODRIGUES MOUROUK
4.1/5
31 avis
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Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
C RODRIGUES MOUROUK
Y aller et contacter
Anse Mourouk,
Port Sud-Est,
Ile Maurice
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Je poured avoir un limero de téléphone svp merci
We thank you for taking the time to write a review and for giving us a positive rating.
We are delighted to hear that we are your top first accommodation when visiting Rodrigues Island and that our hotel facilities and services met your expectations. Our team had the immense pleasure to receive you at the hotel and to make your experience at Mourouk a unique one.
We are looking forward to welcome you back soon at Mourouk Ebony Hotel.
Regards,
Mourouk Ebony Hotel team.
Thank you for taking the time to leave a rating of your stay at Mourouk Ebony Hotel.
We hope you had an enjoyable moment on Rodrigues Island with us.
We are all looking forward to welcome you again soon at Mourouk
Thank you for recommending us to other travelers.
Regards,
Mourouk Ebony Hotel team.
We thank you for taking the time to provide your feedback and for letting us know about the issue you had during your stay at Mourouk Ebony Hotel.
We would like to sincerely apologise if our services and hotel facilities did not meet your expectations. We generally receive positive feedback for our food, and we indeed want to enquire more about the issue you recently had.
As a result of this when you have complained that the portion of food was not enough, you have been offered two burgers free of charge (which is your second order). Moreover, Nanda, our resident manager, has arranged for you and your family to have a buffet during your stay. It must have been a misunderstanding and rest assured that our team strives to offer to each guest visiting us the best experience on Rodrigues Island. This experience you had does not reflect at all what we want to provide to our guests.
We take significant consideration of your feedback and kindly note that this negative experience has been transmitted to the people concerned. We sincerely hope that this experience will not impact on your future stay with us and that you will allow us to do better next time.
If you feel that there is anything else that you would like to discuss with us, kindly contact us on reviews@trimetys-hotels.com. We shall then get back to you to understand this negative experience better.
Thank you.
Regards,
Mourouk Ebony Hotel team.
The food is local typical and really good and lift up this hotel to a true 3 /3+ stars.
It indeed need some renovations, which will happen very soon as from what we have been told.
Moreover, the management is very open to comments... constructive ones!
Thus, it can only get better..☺️????
Will be back ????????
Thank you for taking the time to write a review and for giving us a positive rating.
We are glad to hear that you had a great time at Mourouk. We are delighted to have made you explore the typical Rodriguan cuisine. Our passionate and dedicated team will be more than happy to read your positive feedback that we will gladly share with them.
Indeed, the hotel will be undergoing renovation work, and we will be pleased to make you discover it soon. We are happy to receive guest's feedback that can help us improve our hotel facilities and services.
We are looking forward to welcoming you again soon at Mourouk.
Thank you for recommending us to other travelers.
Regards,
Mourouk Ebony Hotel team.
Thank you for taking the time to write a review and for giving us a positive rating.
We are glad to hear you had a relaxing moment at Mourouk Ebony Hotel. The hotel is a 3-stars hotel, and our team works hard to provide outstanding service and facilities to each guest visiting us.
We are looking forward to welcoming you again soon at Mourouk.
Thank you for recommending us to other travelers.
Regards,
Mourouk Ebony Hotel team.