Publicité
Avis LE BOUGAINVILLER Kampala
Avis des membres sur LE BOUGAINVILLER
4/5
8 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Big deception came from the senior management who seems to ignore best practices for dealing with complaints...irrespective of who is right or not.
Some areas for improvement/advice to next customers:
Ask for a room in the the extension building opposite to the reception, they are larger, more recent and don't smell humidity especially during rainy season.
Avoid the laundry service, they tend to lose clothes as no tags are put on the clothes. No one will apologize nor offer any compensation whatsoever.
Stayed here in March for 3 nights.