PINEAPPLE GUEST HOUSE
Voisin du Karibu Entebbe, le Pineapple a de solides arguments à faire valoir : un cottage faisant office de gîte indépendant (salon, jardin privé, cuisine équipée...), des chambres propres jouissant, pour la plupart, d'une vue sur le lac, la quiétude du quartier au sein duquel il a été édifié, des plats de bonne facture faisant la part belle aux primeurs maison, une piscine à l'eau revitalisante, une nuée d'oiseaux et de papillons jubilant dans le verdoyant jardin, le wifi pour surfer et une équipe souriante. À (re) découvrir !
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Pineapple guesthouse is a very cosy house with a lovely garden, an amazing and neat pool, a perfect living to chill and big rooms.
Food is very good, fresh, mostly with local products even though diner is a bit early.
Yet, we would have expected a much warmer service during our 3 nights stay. Communication with staff was sometimes quite poor (no answer about spa services or not, car transfer to a spa being offered without talking about the price before we left for the airport at 2 am, no follow up concerning an ants invasion in our toilets) and overall impersonal. No one told us goodbye or asked where we were coming from and we almost felt we were not very welcome, 1st time we experienced such feeling during our month traveling Uganda.
The receptionist was on a leave maybe this is the reason why connection wasn't as friendly as expected from a guesthouse.
We paid quite a high price for our room and in the end were a bit disappointed.
Anyway, go there, experience, enjoy and hopefully you will be luckier than we were!
The place is well secured with security officers well trained to handle each and every situation.