HYENA HILL LODGE
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De belles nuits étoilées, des zèbres faisant fi des limites du parc et de superbes vues en guise de mise en bouche. Des cottages – qu'ils soient équipés ou non d'une salle d'eau privative – à la propreté irréprochable et conçus dans un souci écologique (en atteste l'utilisation de bois) en manière de plat de résistance. Une excellente cuisine servie dans un restaurant panoramique en façon de dessert. Cerise sur le gâteau : un staff des plus cordial. En définitive, ce lodge, sorti de terre en 2018 à proximité de la Sanga Gate, est une chouette adresse !
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Questions fréquentes :
1) We ordered our dinner at around 2pm, saying that it must be ready by 6pm in time for our game drive. The dinner arrived at 6:30pm and we had to scramble to get to the entrance.
2) We ordered breakfast the night before, and told them to be ready by 6:30 am so that we can start our safari walk at 7am after sunrise. When we arrived for breakfast, we waited 15 minutes for our coffee to be served. Then the food itself was served closer to 7am. As a result, we had to change our guide at the park since we were very late. What is the point of ordering the night before if they cannot get anything on time?
3) Worse, when we wanted to check put at 7:15am, no one was there. Our guide went back while we were on the safari walking tour to settle the bill. No one was there. So we went back again at 10:30 am because the person who will take the payment finally arrived.
We had a very frustrating stay. We cannot understand why they are so insensitive to agreed times. It shows a lot of disrespect to the guests. We woke up on time to be there at the agreed time. There was a family who requested for bananas for breakfast, and even that came late (face palm)..
This ledge charges Ushs3,000 for hot water and Ushs7,000-10,000 for coffee or tea. Most of the other hotels we stayed at just gave this for free.
The Hyena Hill lodge has large sized rooms but they do not have outlets in the rooms. While it is close to Mburo National Park, we found that you can easily be late because nothing is done on time.