HAMPTON INN NEW ORLEANS / GARDEN DISTRICT

No Way! We were in town during the Sugar bowl. Stay closer to the French Quarter, or out in the suburbs. This hotel is in a residential neighborhood, not close to anything. If you're thinking of riding the Trolley on St, Charles - good luck. It's crowded and stops way too often. The hotel is overpriced, dated, dirty and the rooms are too small. You have to step outside your room to change your mind.

I'm a Diamond Hilton member and I travel for business too. Since COVID 80% of the hotels I used to stay in have cleanliness issues. I'm talking other peoples hair in the bathroom and bedding, stains in the tub, faulty showerheads and mold in the bathroom caulk. This bathroom was tiny, gross and checks all the other boxes too.

Then there's breakfast. Mrs. Molasses that runs the food service and her merry elves are incompetent. I realize things were busy with the Sugar bowl in town, but they knew all this in advance and still couldn't figure out the inventory and workflow. Duh. They ran out of food every morning we were there and it took 20 min to re-supply. Then you'd get biscuits, but no gravy, eggs, but no OJ - one morning the biscuits were frozen in the middle, etc...

What happens for Mardi Gras? There will be 10 times the people in town for that event, over the Sugar Bowl. This can't be their first rodeo!

I realize the service industry continues to suffer from labor shortages since COVID; however, there are hotels (Hilton, Marriott, etc...) out there that succeed at providing awesome customer service. This isn't one of them!

Brand new, great place to stay and convenient to French Quarter.

Das Hotel liegt im Garden Distrikt und ist somit weit weg vom Trubel im french quarter. Schnell geht es aber mit der Bahn in den Distrikt . Zimmer sehr schön, tolles Bad mit super Dusche, das beste auf unserer Reise. Großzügiger stylischer Eingangs- und Frühstücksbereich. Die Umgebung ist sehr schön, Straßen mit herrlichen Bäumen und Villen. Wir hatten ein Zimmer im 6.
Stock, sehr angenehm ABER die Fahrstühle waren in 603 extrem laut.

Love coming to this Hampton Inn hotel on St Charles Street

Been there 3 times already, for two weeks and going for the next one. Always very polite and helpful. Rooms are very comfortable, clean, and the breakfast is ok.