FEDERAL CITY INN & SUITES * *
Situé dans le complexe de développement Federal City, le Federal City Inn & Suites est un hôtel moderne et peu élevé à Gretna, à seulement 2 miles du quartier animé d'Alger Point et à 4 miles du Lakewood Golf Club. Les chambres sobres et colorées offrent un accès Wi-Fi gratuit, une télévision à écran plat, un lecteur DVD, une kitchenette et une table pour les repas. Certaines chambres comprennent également un canapé-lit. Le parking et l'accès aux ordinateurs de la réception sont gratuits, et une laverie est disponible sur place. L'hôtel propose également des services tels que le Wi-Fi gratuit, un parking gratuit, l'accès handicapés, la climatisation, l'acceptation des animaux de compagnie et l'adaptation aux enfants.
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Avis des membres sur FEDERAL CITY INN & SUITES
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But the coup de grace lay in wait for us in the bathroom. In one of our rooms, the bathroom light and fan were controlled by a single switch. When you flipped it on, it turned on both the light and the fan, which emitted what sounded like the call of a strangling goose. The 80 decibels of ungodly screeching never went away, no matter how long you waited. So we were forced to use the bathroom with our iphone flashlights or the door cracked.
When we complained about the situation to the front desk, the staff person merely wrote a note in her notebook. She made no attempt to accommodate us in another room or call in a maintenance person. She wouldn't even come to the room to examine the situation. The next day, we complained again to the manager. She wouldn't examine the fan either and simply smirked as I described the situation. She made no offer of a discount or refund, saying that we had the option the night before to check out and find another hotel. This option was never presented to us, but was our responsibility to request, according to the manager. I have worked in the hospitality industry for 10 years and cannot imagine treating a guest with such indifference and lack of concern.
In addition, the hotel walls are thin, and there are many scuff marks on the walls and furniture, showing an apparent lack of maintenance by hotel staff.
Don't stay here, whatever you do. Life is too short for bad hotels with uncaring staff and management.
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Older units..need upgrades but checks the box.