HILTON GARDEN INN NEW ORLEANS FRENCH QUARTER / CBD * * *
Situé dans le centre-ville de La Nouvelle-Orléans, l'Hilton Garden Inn New Orleans French Quarter/CBD est un hôtel moderne 3 étoiles. Il se trouve à seulement 13 minutes à pied de l'aquarium Audubon des Amériques et à 1,3 km de Jackson Square. Les chambres sont chaleureuses et équipées d'un lit sur mesure, d'une télévision à écran plat, du Wi-Fi gratuit, d'un four à micro-ondes, d'un mini-frigo et d'une cafetière. Certaines chambres disposent également d'un canapé-lit et les suites offrent un espace de vie séparé. Le petit-déjeuner est payant. L'hôtel offre également des services tels que le Wi-Fi gratuit, un parking payant, l'accès aux personnes handicapées et la climatisation.
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Were courteous and nice. I ordered the French toast and bacon and it did not disappoint.
Room: One Star, Need Renovation, tub rusted and hair on the rim of tub. I’m not sure HOW Housekeeping missed the hair on the tub and the raggedy torn shower curtain. Descent Room for a short stay.
MY BIGGEST ISSUE WAS THE PARKING ATTENDANT! He name was Tamoran or something close to it. He was EXTREMELY rude and dismissive. We entered the hotel parking garage because of course you couldn't park on the street. He hurried us to the side after we asked about self parking. He never returned to answer our question so we just sat there until I asked why he didn't answer my question. We decided not to park at the hotel, so we asked if we could simply check in and said we had to pay to park and check in. He was unnecessarily rude, invaliding, and patronising. I spoke to the front office manager, Kayla upon check out. I also told a young lady at check in but I don't think it went any further. I believe this behavior needs to be addressed. Kayla told me that another company operates the parking situation.