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Un restaurant péruvien-californien à succès, qui a ouvert plusieurs enseignes dans la baie de San Francisco. Les spécialités : ceviche, leche de tigre, viandes grillées et les fameuses anticuchos, ces brochettes péruviennes au poulet avec des pommes de terre chimichurri et du maïs péruvien. Sauces aji délicieuses et quantités copieuses. Vous pouvez accompagner votre plat de frites de manioc (yucca). L'ambiance est bruyante et animée. Les cocktails sont aussi délicieux comme le Diablito (pisco, jus de grenade, angostura, sirop de gingembre, lime).
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Every time there was an awesome experience before. Not after a new manager named Ramirez. Extra rude & loud to the employees.
The main issue is that he screams to the top of his lungs when he feels like it.
It wasn't directed to clients, it was though to my best waitress and most helpful worker at this place, Maria de los angeles.
You're a trooper for putting up with that abuse from someone that's breaking every labor law in CA.
I'll notify the Federal Trade Commission and the CA B P Best business practices.
Before I ordered I told our server I was allergic to gluten and she arrogantly told me gluten could not be in a sauce, that 'gluten is a food'. After I politely insisted she check with the chef anyway whether or not the soy sauce was gluten free, she begrudgingly talked to him, only to come back and tell me what I already knew- that gluten can in fact be in sauces and the thing she just told me was gluten free actually did have gluten in it. I could not believe how rude she was about it. Gluten free soy sauce is indeed a thing. And I shouldn't have to beg a server to check on a common allergen like that.
After all of that she let me order a food item that said "crispy" in the description. I'm not sure how it is my fault that "crispy" did not translate to "battered and deep fried". And after having a very uncomfortable back/forth with her about my allergies she let me order it without mentioning it had wheat in it and was deep fried. I've never had a waiter fail to connect the dots and warn me about something with allergens in it after bringing it up.
She acted like it was my fault for ordering it after I specifically told her I was allergic to wheat and gluten and rudely shoved a menu in my face to prove her point. At no point was I rude to her so I have no idea where she got off acting like that.
Service was bad, all of this aside. They brought our appetizers out quickly, then almost immediately brought my partners entree out, which was beef. I ordered ceviche. It was almost comical watching the staff try to cram so many dishes on our small table when we hadn't even finished our salad. They did not give us enough time to make space at the table and it was nearly impossible to eat without bumping something.
My *first* ceviche came out about 15 minutes after my partner's beef entree so my partner sat there letting her food get cold because she didn't want to be rude and eat without me. I've never eaten anywhere that served entrées so far apart. She had time to completely finish hers before mine came out. I insisted she do because I didn't want it to get cold.
After sending the first ceviche back it took another 15-20 minutes to get the next one. So before I had a single bite of my entree, my partner had been done eating for 30~ minutes.
Not to mention our server ignored us the entire night except when my partner had to flag her down as she raced past our table. She came to replace our cocktails once but made very little effort otherwise. She left the empty glasses on our table and a few minutes later a random busboy came and took them.
She didn't even bring us the dessert menu and this was on my partner's birthday. We wanted to get cake but at that point we were both feeling like the server was either being homophobic or just otherwise rude to us so we paid and left.
I only tipped because I didn't want to make a scene but for a $190 dinner they could do a LOT better. I would not go back after this experience. It's a shame because the food tasted good and I love the Walnut Creek location which is a completely different experience.