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Avis STANYAN PARK HOTEL San Francisco
Avis des membres sur STANYAN PARK HOTEL
3.5/5
19 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
John Q.
Visité en avril 2024
Fantastic location. Friendly staff. Old fashioned, musty, drafty rooms that might have been decorated by your great grandmother.
Despite the weird rooms and decor, this was actually my favorite place to stay in San Francisco. The location more than made up for the weirdness. I’d definitely stay there again.
Despite the weird rooms and decor, this was actually my favorite place to stay in San Francisco. The location more than made up for the weirdness. I’d definitely stay there again.
Marcela M.
Visité en février 2024
My daughter and I had a great experience at this hotel. I loved the old charming San Francisco vibe with wall papers and old furniture. The room was clean, bright and welcoming. They include breakfast and wine hour with snacks. The location is exceptional, across the street from the Golden Gate Park, stores and amazing restaurants. There’s also a public garage a few steps away. We felt safe and the staff was great.
After reading a few negatives reviews here I was a bit skeptical, but I have to say that it exceeded my expectations.
After reading a few negatives reviews here I was a bit skeptical, but I have to say that it exceeded my expectations.
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Shaowen H.
Visité en février 2024
We stayed at a family suite; the rooms were clean and spacious. Breakfast was decent. However, our suite faced Waller Street, not the park, and there was a big construction site on Waller Street. I was disappointed; I booked Stanyan Park because it was right across the street from Golden Gate Park, but all I could see was the construction site. The building is old, so we could hear steps upstairs and the talking next door. The toilet could not fill the water tank by itself, so we had to prepare a bucket of water to fill the tank.
Stephen B.
Visité en février 2024
Wonderful find! A small, well furnished hotel across from Golden Gate Park. Good parking (paid lot) close by. Quiet neighborhood.
Brian M.
Visité en février 2024
Stayed here recently. The location is great. The staff are nice and helpful. The layout of the hotel is quirky and fun. The beds are fine but rooms are a bit dated, which either fits with the general decor by intent or is just a function of time.
The internet was wildly unreliable. It would work for long periods, allowing video, and then just stop working for several iterations on the order of minutes. I realized that I needed to forget the network and then log back in with pass:Tea…. It happened in my room and the lounge. Normally I wouldn’t care but I needed it for work. In the end, I would stay there again. I am never sure how to star things.
Ps… works well for UCSF. 0.5 miles with a hill.
The internet was wildly unreliable. It would work for long periods, allowing video, and then just stop working for several iterations on the order of minutes. I realized that I needed to forget the network and then log back in with pass:Tea…. It happened in my room and the lounge. Normally I wouldn’t care but I needed it for work. In the end, I would stay there again. I am never sure how to star things.
Ps… works well for UCSF. 0.5 miles with a hill.
Tracy L.
Visité en janvier 2024
Great location and a fine stay, but we had some issues with this stay.
Pros: Great location, super quiet. They ended up giving us a huge apartment-like room for 4 guests. Cozy breakfast area and breakfast was provided.
Cons: Our apartment-like room was super drafty and a little bit creepy. It looked like an older apartment that was converted into a hotel room. To access it, we had to go into their courtyard to get to the room, which had a mysterious dark hallway. The street noise was fine even though the other side of the room was facing the street.
The biggest complaint here is that a few days after the booking, I noticed a $200 charge. I called in to ask about the additional charge and I was told by a non-manager it was a damage fee. I asked for more details and they let me know it looked like damage to a chandelier and the roll-away bed--but to confirm they would have to connect me to the manager. The manager was out for the weekend, so I tried again the following week. After many calls to the front desk over multiple days, the manager was always busy or did not return my call or email. I could not successfully talk to the manager about this alleged damage, which I know we did not commit because we're respectful, well-traveled guests. In order to get more details on the damage or to settle on a resolution, I had to speak with the manager but alas, he was nowhere to be found. I disputed this on my CC -- beware!
Pros: Great location, super quiet. They ended up giving us a huge apartment-like room for 4 guests. Cozy breakfast area and breakfast was provided.
Cons: Our apartment-like room was super drafty and a little bit creepy. It looked like an older apartment that was converted into a hotel room. To access it, we had to go into their courtyard to get to the room, which had a mysterious dark hallway. The street noise was fine even though the other side of the room was facing the street.
The biggest complaint here is that a few days after the booking, I noticed a $200 charge. I called in to ask about the additional charge and I was told by a non-manager it was a damage fee. I asked for more details and they let me know it looked like damage to a chandelier and the roll-away bed--but to confirm they would have to connect me to the manager. The manager was out for the weekend, so I tried again the following week. After many calls to the front desk over multiple days, the manager was always busy or did not return my call or email. I could not successfully talk to the manager about this alleged damage, which I know we did not commit because we're respectful, well-traveled guests. In order to get more details on the damage or to settle on a resolution, I had to speak with the manager but alas, he was nowhere to be found. I disputed this on my CC -- beware!
Amanda L.
Visité en janvier 2024
My friend from out of town booked the hotel but as a locker space. Everything went well, and we picked the luggage up but my friend accidentally left her bag. My friend later called once she realized and they said that they would hold onto her bag. The next day we come to pick it up and we realize (after we had left SF) that someone had taken about $200 out of her wallet. Nothing else was taken except for the money. The concierge answered when we called and said probably a homeless person came in and took the money. Really? Gave us the "managers" number which was a phone number that doesn't work with an extension that we couldn't even get too (Because the phone number doesn't work) Don't book here unless you would like to get robbed. Oh & VERY much took advantage of the fact that they were an out-of-towner young girl.
EDIT: I see the response by Bill. (Not sure how to respond to it) Yes my friend got the voicemail and she has called for the past three days to no response. :) Bill - she sent you an email as well. If you say you can look at the security footage you should really just do it to clear the hotels name. She left her bag around 2AM - but your employees can tell you that.
EDIT: I see the response by Bill. (Not sure how to respond to it) Yes my friend got the voicemail and she has called for the past three days to no response. :) Bill - she sent you an email as well. If you say you can look at the security footage you should really just do it to clear the hotels name. She left her bag around 2AM - but your employees can tell you that.
Robin S.
Visité en janvier 2024
Pre-check in we received a request from the Stanyan Park Hotel to confirm payment information, which turned out to be a phishing attempt which they later said “was because their gmail was hacked”!
At check in we were extremely disappointed in the state of the room. There was garbage left by the previous guest. Dirty nooks in the bathroom with a door that didn’t lock. The kitchen chair had a hole in it. The bedding looked like what you’d get at a hostel. The whole “suite” looked like it hadn’t been updated in decades and there were paint chips missing everywhere and various holes on the wall. Oh and the corridors reeked of marijuana. And it wasn’t cheap!
We decided to check out immediately because we just couldn’t get comfortable. Rather than ask us what they could do to make our stay better the staff said nothing. We asked for a refund but got nowhere. This business clearly doesn’t care about people having a good experience.
The one positive I can offer is that the location is great.
At check in we were extremely disappointed in the state of the room. There was garbage left by the previous guest. Dirty nooks in the bathroom with a door that didn’t lock. The kitchen chair had a hole in it. The bedding looked like what you’d get at a hostel. The whole “suite” looked like it hadn’t been updated in decades and there were paint chips missing everywhere and various holes on the wall. Oh and the corridors reeked of marijuana. And it wasn’t cheap!
We decided to check out immediately because we just couldn’t get comfortable. Rather than ask us what they could do to make our stay better the staff said nothing. We asked for a refund but got nowhere. This business clearly doesn’t care about people having a good experience.
The one positive I can offer is that the location is great.
Deepak T.
Visité en janvier 2024
The best hotel stanyan park hotel
Veronika K.
Visité en décembre 2023
Very friendly receptionists. :-)
Veronica J.
Visité en décembre 2023
I loved our stay so much. Room was adorable and there was a wine hour and cute holiday decorations <\3
Shauna O.
Visité en novembre 2023
Room is drafty and took a long time to warm up. It’s heated ny an outdated heater vent at the bottom of the wall.
Sarah K.
Visité en octobre 2023
Lovely place super clean well taken care of great host checked us in very friendly beautiful breakfast room and great variety of food will stay there again and again neighborhood very safe and friendly locals nice Irish bar next door with great local crowd you can’t park overnight at the hotel but parking is a stones throw away and very safe also super close to UCSF and Golden Gate Park is right across the street ..Also right around the corner from the hotel is Haight street with great restaurants and fun shops so much to see and do within walking distance of the hotel …
Katie N.
Visité en septembre 2023
Stayed here while my husband had major surgery at UCSF. For that, the location was great. The room was fine, the TV was small though. The breakfast in the morning was nice and the staff friendly.
jonathan s.
Visité en septembre 2023
Excited to go this week, phone number soesnt seem to be in service atm
Logan R.
Visité en août 2023
If you enjoy a room that makes it feel like you’re an old timey western gold miner - then this is perfect for you! No working TV in the room! No A/C either! You can also see a crack heads perineum if you head just 2 blocks east.
Besides that - it is a decent hotel - just an absolute joke they don’t have working televisions in the room and the front desk guy says “I don’t know I guess they must be down” - absolute joke.
Would not stay again.
Besides that - it is a decent hotel - just an absolute joke they don’t have working televisions in the room and the front desk guy says “I don’t know I guess they must be down” - absolute joke.
Would not stay again.
Joe K.
Visité en août 2023
The room had a special old smell.
Jenifer B.
Visité en août 2023
This hotel’s location is amazing, it’s very charming and rooms are cute (but small), they’re kept clean and tidy. Now, the front desk staff is the least welcoming/helping I’ve ever encountered, no hellos, no “how was your trip?” or “have a safe flight, how was your stay with us?” NOTHING! Also, it is very noisy, you can hear people’s conversations through the window, the doors of other rooms and the floor cracking and people walking. Breakfast is very basic, a good excuse to go eat out in the morning and enjoy the city. So in conclusion we won’t be staying here again.
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The staff were all helpful and kind, and I certainly enjoyed our stay here overall.