Retour à la fiche établissement HOTEL SHATTUCK PLAZA

Avis HOTEL SHATTUCK PLAZA Berkeley

Avis des membres sur HOTEL SHATTUCK PLAZA

3.9/5
14 avis
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Service

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Przemysław S.
Przemysław S.
Visité en avril 2024
I stayed in this hotel in November 2023. The hotel does not provide invoice nor receipt for the travelers. This makes this place no go for any travelers who need documentation for cost reimbursement. I have contacted several people at the reception as well as the management only to find out that the no invoice or receipt can be provided for the stay. I do not understand how businesses in the US are allowed to operate, charge credit cards without actually registering the transaction by providing any documentation for the customers.
The explanation provided by the hotel that "this is a fault of a third party" are very far from true as I made the booking in a service where the hotel is responsible for the invoice. I also informed the hotel about the required invoice one week before the arrival - this all can be seen in the reservation description. I do not know how companies in the US do their "tax optimization" but provisioning services without invoice nor receipt is not something I could recommend anyone to participate in.
Maria L.
Maria L.
Visité en avril 2024
Les femmes de ménage ne sont pas très gentils nous avons pas trop aimé je vous le déconseille
Jenny W.
Jenny W.
Visité en avril 2024
This was the third or fourth time I've stayed here. It's a solid option in Berkeley and I'd stay here again.
Positives:
+: Check-in was speedy and the staff person was pleasant.
+: The bathroom has a fan.
+: The bed is comfortable.
+: There are plenty of plugs to charge your electronics.
+: The location is great for many restaurants and the UC campus.
Mix of Good and Bad:
~: There's a fridge! Great. But it's weirdly lit up, so you have to decide for a bright nightlight of a fridge or not cooling your stuff.
~: There's a gym, but it's super tiny. The machines (1 rower, 1 treadmill, 1 elliptical, and 1 bike) are all in good condition and there are free weights, but it's the size of one small hotel room, so hope no one else is in there. Also not good air circulation.
Negatives:
-: Nearby overnight parking is insanely expensive.
-: There was a weird on-and-off buzz in our room that the engineering team wasn't able to get rid of. We were offered another room, but had already unpacked, so we just dealt with it.
-: The hotel is pet-friendly, and someone's wet dog left the elevator smelling not-so-fresh.
Joan A.
Joan A.
Visité en avril 2024
I have enjoyed much my stay at this hotel.
Personnel was very helpfull and friendly.
My room was nice.
Unfortunately I can't say the same about Zino the hotel restaurant.
Katie A.
Katie A.
Visité en avril 2024
This hotel is conveniently located within walking distance of Berkeley University. It was built in the 1900s and has been newly renovated and opulent style. Extremely classy with the most helpful service, staff, and all departments from the doorman to guest services and the restaurant. The only complaint I would have is that I had a view of broken concrete and construction zone, which started loud noises pretty early in the morning. The the food and the beverages were top shelf.
Lisa F.
Lisa F.
Visité en avril 2024
This hotel is my favorite downtown Berkeley experience. The staff is wonderful, from check-in to the bar.
Thank you for hosting all of us and supporting Bioneers!
Matthew S.
Matthew S.
Visité en mars 2024
Good hotel in the heart of downtown Berkeley. Centrally located for anything you need to do in Berkeley. Clean and comfy.
Water G.
Water G.
Visité en mars 2024
Amazing Vibes! And Great people there!
Don W.
Don W.
Visité en mars 2024
Staff and management are beyond amazing. They were incredibly nice and helpful to us, even when fixing mistakes that were 100% our fault. Rooms are small but clean and well appointed.
The only reason I had to dock a star for rooms was that we stayed on the 2nd floor and there was apparently a homeless person staying in one of the rooms right off the elevator. Not sure if it is a voucher program or what but the smell was unmistakable and overwhelming. Luckily our room was far down the hall, but it was always a bummer coming back to the hotel.
J J.
J J.
Visité en mars 2024
The hotel is in a great location, but it's outdated and the hallways have a smell of moss or sewage.

Also the hotel doesn't issue receipts and claims they will email them to you later, but they never follow through.
Carl D.
Carl D.
Visité en février 2024
Fabulous service at hotel and the bar. Secure with door man
Colleen D.
Colleen D.
Visité en février 2024
The best of the best.
Helm Z.
Helm Z.
Visité en février 2024
The service was GREAT all around, really friendly staff! Perfect location for our concert needs. The beds were comfortable, the pillows the right kind of squishy but solid cushiony. Rooms were different sizes, and even though we had the smallest out of the three couples, it was plenty of room for my wife and I. The elevator was a smooth ride. The Keurig machine and coffee was a pleasant surprise, as was the big panel to plug into the TV with different kinds of input.

Our friends enjoyed the breakfast, and all of us enjoyed the bar. We're definitely coming back here and staying more nights, and recommended it to the rest of our friends for their next visit.

Just know you gotta park nearby in one of the garages or rent a spot, because they don't currently have parking.
Nan C.
Nan C.
Visité en janvier 2024
Great staff, nice restaurant and bar

HOTEL SHATTUCK PLAZA

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Carte de l'emplacement de l'établissement
2086, Allston Way, Berkeley, États-Unis
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