SANCTUARY BEACH RESORT

When you book a beachfront room its not actually beachfront. Its a room which is away from the beach and has lot more rooms infront of it blocking the view and you get a bare minimal view of the beach. Thats certainly not called beach front. It should be called partial ocean view.

The room didnt have floaters and I had to ask for them.

We have visited here many times. However, this is our first time back since the pandemic. We would have returned earlier. However, the prices have almost doubled. What once was somewhat expensive ($400/night on a weekend) for an Ocean Front Jr. Suite turned into $750-$1,000+ for the same room, depending on times of year.

I gave up staying here but stumbled across a "deal" I came across a couple of months ago. It was the same amount as years past. To confirm, they sent an email for 25% off for a stay. Looked up some dates (even the ones we stayed currently) and the cost were again doubled.

The only real benefit is access to a beach that no one is on and dog friendly. Just note, what used to be $50/day fee for a dog(s), turned into $50/a day per dog. Also, they started renovating the majority of their Ocean front suites. We got ore of a view of dunes, as well as someone that had a room above us. It sounded like they were running wind sprints. I mentioned my concerns to the front desk, but they are well trained to deflect and not care.

This hotel has so much potential. we were looking forward to our getaway. Our experience was awful.
We booked an ocean view suite for a thanksgiving holiday. Our bathroom and room had mold. The window sills had cog webs. We expressed concern to front desk but unfortunately there was nothing they could do. We were downgraded to a standard room due to availability from their property construction project . There was no mention on their website of construction on property. This hotel is not worth the price. Better to stay in Carmel or in Monterey.

One star is given because of the "snotty service". We came to stay with family in their time share at The Sanctuary. On multiple occasions we were snubbed but the office staff because either we said we were visiting using my in-laws time share or they said they looked us up and the demeanor changed to "oh your with world mark"... and the service plummeted. The reaction of the office staff or phone answering staff was so obviously rude, that it was almost like it was scripted for a movie.
This also happened 2 years ago as well when staying but I brushed it off. This time it needs to be known.

I've stayed here off and on since 2018. Unfortunately I can't say you get a good value staying here when a nearby Airbnb or lower cost hotel would be perhaps $180-225 per night vs $600-800 here, and with all the $40 "environmental fees" that the Sanctuary tacts on, could be even more. You still get access to the beach since it's all public... and you can still eat at their restaurant, but save a ton of money staying somewhere else. The prices have been going up too which is crazy. Even with their "Black Friday discount" which is hardly a discount from what I can tell, you're paying 4x 5x other options in Marina. I don't think they understand their hotel is located in MARINA, not MONTEREY or CARMEL.