ELLA

Michelin recommended restaurant (as of 2024) with great food, amazing service, and a massive drink menu.

We made a reservation for valentines day and they had a special 5 course valentines menu. All the food was fantastic and unique in both flavor and execution.

Hello everyone I'm nenev see like this michelin restaurant service, we come 4,54 pm my reservation is 5pm they not give me the table they say ok you need wait ok we seat on the bar table and wait ,when 5pm nobody come and say your table is ready ,thus very very not professional ????, FOOD is very salt and my husband he can eat ,when lady holded plate with food my table everytime is dirty, this not good place for celebrate birthday ar busses meeting. But price so high. ????

This is the worst service I have ever encountered. Let's start with the fact that we made a reservation for a table at 1:30 PM, about a week before February 14th. A few days before our reservation date, the restaurant's manager called us several times, annoyingly asking if we were definitely going to come. There were at least 4-5 such calls and messages, which was truly appalling as it's disturbing to be constantly bothered about your restaurant reservation.

On the appointed day, we arrived at the restaurant, which is located in the city center and lacks parking spaces or staff to take care of parking your car. After searching for parking around the area, we entered the restaurant at 1:35. Ahead of us, there were a couple of guys being attended to by the administrator. She took at least 5 minutes with them before refusing them service, forcing them to leave. By the time it was our turn, it was 1:39, and the administrator refused to seat us on the grounds that we did not arrive at 1:30 and their kitchen was already closed. But in reality, we were not late. We simply had to leave. It was Valentine's Day, and of course, we couldn't find a decent place to have a romantic lunch with my girlfriend.

I have been to many restaurants around the world, from simple to luxurious, including exclusive ones with Michelin stars, and I have never encountered such rude treatment of customers. This is the worst service I have ever experienced; you would get far better service at a McDonald's than at this place. I will never come here again and will never recommend this place to anyone.

Everything was five stars. Service outstanding, vibe abuzz and the menu was interesting and food executed perfectly! Would be more than happy to return!

Mmmmm gin and homemade tonic. Say no more.