EVERLINE RESORT AND SPA
Hôtel
•
€€€
2024
Recommandé
•
2024
Un resort absolument somptueux qui se trouve dans la Squaw Valley, disposant d'une grande piscine extérieure chauffée et d'un spa
Ce resort absolument somptueux se trouve dans la Squaw Valley, le site des Jeux olympiques d’hiver de 1960 et à quelques minutes de North Lake Tahoe. 405 chambres, suites et même penthouses se trouvent au pied des pistes de ski. Ici, vous serez presque au paradis. L'hébergement et les pièces communes sont luxueux, le resort est doté d'un golf à 18 trous, d'une grande piscine extérieure chauffée, d'un spa et d'une patinoire, le tout étoffé de plusieurs restaurants d'exception. Pratique, le resort propose également des forfaits de ski.
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Avis des membres sur EVERLINE RESORT AND SPA
4.1/5
19 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Chaparra L.
Visité en mars 2024
Nice place stay in for the blizzard view was beautiful ????
Chad G.
Visité en mars 2024
Great customer service and really nice rooms. Enjoyed working with Liz and Noah.
Robert L.
Visité en février 2024
Overall, my experience at this resort was positive, but there was one incident that I feel compelled to mention. The resort itself is lovely, conveniently located near the Palisades, with good service overall. The staff assisted with our luggage promptly, valet parking was efficient, and the amenities like the swimming pool and hot tub were maintained at the perfect temperature. Additionally, the breakfast buffet offered a satisfying variety of options, including made-to-order omelets, and our dinner at Six Peaks was delicious and enjoyable.
However, I must deduct two stars from my rating due to an incident that occurred during our dining experience at Six Peaks. On Monday, February 19th, around 6:30 PM, my party of two was waiting to be seated. Another couple arrived and stood behind us in line. When the receptionist appeared, she warmly greeted the couple behind us first, despite us being next in line. When the couple politely indicated that we were ahead of them, it highlighted a lapse in the receptionist's attention to the order of guests waiting.
While some may perceive this as a minor oversight, I believe it's important to address. In service industries, particularly in roles like reception, attention to detail and fairness in serving guests according to the principle of first-come-first-serve are crucial. Every guest's experience should be equally valued, regardless of their race or ethnicity. As an Asian guest, I couldn't help but wonder if our ethnicity played a role in the oversight, especially considering that the couple who was greeted first was white.
For context, the receptionist I'm referring to is a young woman with a darker complexion who was conversing in Spanish with her coworker at the bar. While I acknowledge that everyone can make mistakes, especially in busy environments, it's important for such oversights to be addressed to ensure the best possible experience for all guests.
However, I must deduct two stars from my rating due to an incident that occurred during our dining experience at Six Peaks. On Monday, February 19th, around 6:30 PM, my party of two was waiting to be seated. Another couple arrived and stood behind us in line. When the receptionist appeared, she warmly greeted the couple behind us first, despite us being next in line. When the couple politely indicated that we were ahead of them, it highlighted a lapse in the receptionist's attention to the order of guests waiting.
While some may perceive this as a minor oversight, I believe it's important to address. In service industries, particularly in roles like reception, attention to detail and fairness in serving guests according to the principle of first-come-first-serve are crucial. Every guest's experience should be equally valued, regardless of their race or ethnicity. As an Asian guest, I couldn't help but wonder if our ethnicity played a role in the oversight, especially considering that the couple who was greeted first was white.
For context, the receptionist I'm referring to is a young woman with a darker complexion who was conversing in Spanish with her coworker at the bar. While I acknowledge that everyone can make mistakes, especially in busy environments, it's important for such oversights to be addressed to ensure the best possible experience for all guests.
toneddiejona
Visité en février 2024
The spa was great and good rooms all in all fantastic vacation
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EVERLINE RESORT AND SPA compte 19 avis avec une note moyenne de 4.1. Vous pouvez consulter les avis de EVERLINE RESORT AND SPA en cliquant sur ce lien ou partager votre avis sur EVERLINE RESORT AND SPA en cliquant ici
EVERLINE RESORT AND SPA se situe au 400, Squaw Creek Road, Olympic Valley , Lake Tahoe
Les meilleurs à Lake Tahoe et autour
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However, I must commend the valet parking team for their exceptional service. They were extremely helpful, welcoming, and warm, which brightened my day.
The first impression is impossible to repeat the second time. I would hope that the staff greet guests with a more positive attitude.