Avis CASALE PANAYIOTIS Kalopanagiotis

Это очень необычный и своеобразный отель! Место фантастическое! Воздух- как вино!!! Тишина, покой, история...

I selected this hotel as my birthday celebration venue. The room category I chose was the Superior Suite at 280€ per night (#3 in Helianthus house).

Pros:
- Complimentary items in the room included a small cake and a bottle of homemade red wine;
- The room was quite cozy and comfortable;
- A pet-friendly environment with a one-time fee of 35€. They provided a couch and a bowl in the room;
- The room featured a balcony with a captivating view of the village;
- A fireplace was present, but it's important to note that only one complimentary basket of firewood is provided. Additional firewood costs 12€;
- Complimentary two hours of daily spa access, although the spa is quite small;
- The dinners from the Byzantino restaurant deserve a special mention. The food was delicious and the staff were courteous.

Moving on to the cons, which led me to give a rating of 3 stars:
- It seemed like the room hadn't been thoroughly checked prior to arrival. There were no appliances for a second guest, no corkscrew, no restaurant menus, and both dental and cosmetic kits were missing in the shower;
- Insufficient firewood fuel;
- Unstable furniture - we had to use selfmade coasters to prevent wobbling;
- The shower room requires deep cleaning due to lime plaque, dirt, and mold in the corners. (I have photos, available upon request);
- The washbasin also requires cleaning as water was not draining properly;
- Non-functional blinds in the shower;
- Poor service - the response time on our requests was slow, sometimes necessitating follow-up calls. Even reaching the reception was difficult due to long hold times. I was hoping for a birthday acknowledgment from the staff but my expectations were not met;
- In general, the room was worn out and in need of cosmetic repairs.

To conclude, the hotel was not worth the price they charged. I won't be willing to pay this much for such quality

P.S. Attached some photos with balcony view.

Εξαιρετικό φαγητό αλλά όταν κάναμε κράτηση για φαγητό ενώ μας είπαν πως υπήρχε η επιλογή για πιάτα a la cart και μεζέδες στα 28 ευρώ όταν πήγαμε εκεί ήταν αναγκαστική τιμή για μπουφέ στα 30 ευρώ ο ένας.

Το φαγητό ήταν εξαιρετικό και η εξυπηρέτηση και η ατμόσφαιρα αλλά αυτό που συνέβηκε δεν μου άρεσε καθόλου !

One of the pool hydromassage place still not works as it was year ago, additionally one of the pool light in the water are not fixed and I saw wires in the water, it feels dangerous.

For winter season: Pantheon suite price is high for its location compare to Loutraki suite, because you will smell smoke from the fireplaces, all of our clothes were smoked like lountza ????‍♂️

Don’t wonder if the food in byzantino restaurant and pantheon cafe will not wonder you, it’s just regular, and to be 5 stars they should reconsider the whole menu.

Loutraki restaurant and breakfasts are really good.

Still 5 stars but it’s Cyprus 5 stars, and you will never find such fancy place in the whole Troodos

Amazing romantic getaway location. The rooms, restaurant, and spa are all fantastic. More places like this in Cyprus please!

Το καφέ του απλά δεν αξίζει. Overpriced για αυτό που προσφέρει, οι τουαλέτες σε καθόλου "ικανοποιητική" κατάσταση, ο σερβιτόρος έφερε ένα μενού για 5 άτομα και το χαρμάνι τους τίποτα το ιδιαίτερο θα έλεγα. Απλά υπάρχει το γενικότερο hype για το ξενοδοχείο θεωρώ αλλά ως εκεί.

Exceptional place to be!

Πραγματικά πας εκεί και μπορείς να ηρεμήσεις. Υπέροχο κλίμα, τοποθεσία. Τα εστιατόρια πολύ καλά το ίδιο και η εξυπηρέτηση. Επίσης το Σπα είναι υπέροχο.

Un hôtel de charme ou la distribution des chambres dans tout le village rend l'hébergement plus agréable, personnel et intime. Excellent restaurant et services de relaxation (Spa, massages). A noter que le village est à la pointe de l'agrotourisme, on peut y visiter une église classée à l unesco, y emprunter de nombreux chemins de randonnée et y déguster des spécialités locales. On a adoré ! Un peu cher cependant...

Cadre superbe, imposant le soir avec éclairage du monastère qui fait face au village. Belles maisons de village rénovées, deco très recherchée, mais chambres exigues (peu de place de rangement, ok pour séjour court). L'hôtel Casale est en train de s'agrandir (piscine etc), cela va devenir superbe. Nous recommandons vivement.