Avis THE TRIBUNE HOTEL Rome

Everything was great about this stay. When the room was not available at 2 pm, we were given 4 complimentary drinks ( 2 alcoholic and 2 juices for the kids). We waited for about 30 mins and the room was ready. Every single person we’ve encountered was fantastic - kind and courteous. Finally, as an explorist with Hyatt we also got access to the lounge. Snacks and coffee were great.

We really enjoyed this hotel and location near Villa and Galleria Borghese, Via Veneto, the Aurelian walls, restaurants and about 15-20 walk to the Spanish Steps. A longer but doable and pleasant walk to the Pantheon.

Siamo stati benissimo, camere molto pulite, personale cordiale e posizione è ottima. Abbiamo anche cenato al ristorante dell’hotel ed era tutto buonissimo. Torneremo sicuramente!
Alex

Absolutely loved the location of the hotel as it was close and walkable to so many landmarks and the neighborhood it was in was beautiful in my opinion. Hotel staff was very accommodating. The rooftop bar had beautiful views overlooking the park.

Questa recensione è per la reception. Ho soggiornato a inizi aprile per diverse notti. Tutti gentilissimi e attentissimi, sia nel turno di notte che giorno. Meritano davvero.

We were three adults and stayed at The Tribune for 4 nights.
Our room was very spacious, luxurious and very clean.
The room was quiet with a view of the city walls and the gardens surrounding Villa Borghese and very centrally located.
The breakfast was lovely, hot and cold buffet, lovely pastries, great coffee. The staff was extremely friendly and helpful.
We were 100% satisfied with our stay and will definitely recommend The Tribune in future.

Extremely disappointed with my experience at the Tribune. I normally have very good experiences at Hyatt properties - the service is usually top notch but the experience we had here was unacceptable. The rooms and location were good, but the problem we had was extremely loud construction right outside our room that went until 3am, and the poor service we had regarding that issue.

The front desk refused to move us to a different room, telling us they were fully booked, only to then back track and tell us the only rooms available were on the same floor as us. The staff was rude and the manager would not be available to speak to us until the next morning. We had an early morning the next day so we went to bed to get some sleep around 11pm, but the loud construction kept us awake.

The construction started late, around 10pm, and the front desk told us multiple times that it's illegal to continue construction past 12AM and assured us it would stop then. Fast forward to 12AM and the construction was still going with no signs of stopping. 3 full hours later they stopped at 3am and we finally could get some sleep (The video attached is at 2:11AM). We called the front desk and went down in person multiple times and every time we were basically told there's nothing they could do.

The next morning we got an email from the manager to refund our first night stay. The construction equipment was still out on the street, so we asked for a different room in case they kept working again. They said they would ONLY move us if the construction started up again, likely late at night when we would be trying to sleep. So we just decided to cancel our next night and find somewhere else to stay.

Overall, an extremely frustrating experience at this hotel. Lost sleep and just something you don't want to have to deal with on vacation. Service was unhelpful and we just felt like unvalued guests at the hotel. I know this construction is not a regular occurrence, but how the hotel staff handled it was unacceptable. At the end of the day we got a full refund for both nights booked (I had to hound the hotel to give me a full refund as they only gave me a partial refund at first even though a full refund was promised - another poor experience).

We had a fantastic stay! We stayed here for a few nights while traveling across Europe and could not have asked for a better experience. The room was spacious, clean, and extremely comfortable. The room service was awesome too! The location is great - it's close to the park and lots of shopping. And most of all, the staff were super friendly and went above and beyond to give an amazing experience on our honeymoon. Stay here when you're in Roma!

TLDR: great hotel with comfortable rooms and friendly service

I stayed here for one night as a change of pace from central Rome and it felt so much better! Way less people up here, way less crowds and the hotel itself was amazing. When I was checking in, they notified me I had won guest of the day? Which meant that they gave me a free welcome drink, complimentary breakfast, 15% off rooftop dining and an upgraded room!

The room itself was very comfortable, there is a small gym below that works for the size of the hotel. It is a 20 minute walk from Termini so still very close

I just have to say this is the best customer service ever the lady at the front counter help me out with the taxi that was trying to over ripped me off. The roads are really clean and the restaurant is also nice which is a little bit expensive for my opinion but it’s really nice. I’m just really impressed by the staff here they were all top-notch five star service keep up that would work one of the night I was nominated guest of the day, which gave me 50% off in the restaurant and free breakfast. That’s an amazing deal. Thank you so much.

Stayed at the tribune hotel a couple weeks ago for 4 nights for my 30th birthday trip with my husband. We loved it. Our room was very comfortable and we loved being close to Villa Borghese. We walked to the city center every day and walking back was mostly uphill which hurts but was an amazing workout after stuffing our faces with all the amazing food Rome has to offer. We usually never go to a hotels restaurant but ended up going up to the rooftop restaurant twice. Once for drinks and an appetizer and another time for drinks and tiramisu. Both times we were blown away by how delicious the food was. The absolute best thing about the hotel was how incredibly friendly and helpful the staff was. From the moment we arrived to check our bags until we got picked up for the airport, everyone was incredible. We were greeted with smiles and they always offered to help get us a ride or restaurant reservations. One person in particular made a real impression. Illaria and I exchanged a few emails before the trip as I wanted to ask about checking bags and asked for restaurant recommendations. She got back to me right away and was so helpful. I'm glad we got to meet her. She was there almost every day until the day we left and I told another staff member to tell her goodbye and thank you. By the time our plane touched down back home in the US, I had an email from her thanking us for our stay and that she hopes we had a good time. It was above and beyond service and I was really impressed. Hope to come back again someday!

A 15 mn de la célèbre fontaine, des lignes de bus proximité, juste en face du parc Borghese. Chambres agréables et personnel charmant.