Avis GRAND BEACH HOTEL SURFSIDE Miami

Of course yes ???? ????

Fantastic stay, beautiful room with stunning views. Great proximity to some of the best FL Kosher food. Amazing service by all staff!

Difficult to replicate the combination of beach access, pool, and walking distance to many restaurants.

I am not one to leave reviews, however i felt the need to write about my experience because i left this place so disappointed and angry.

The day we arrived for my friends birthday we decided to upgrade the room to an ocean front view , paying top dollar for a room for two ppl assuming i am going to have an amazing experience .

The room nothing special besides for the view. I went to take a shower because i was freezing and in the middle of my shower while i had scentless soap on my body basically leaving me still feeling dirty after a long day at the beach the water turned cold !!! I was livid ! There was only one uncozy robe in the room that was reserved for two people. No slippers. The sink in the bathroom was clogged. The shower glass door was dirty.

Soap had no scent not in the shampoo conditioner body wash or lotion - had to write this one again !

The pillows are hard and huge we did not sleep well at all ! At least have a few different options of pillows.

We ordered room service, food arrived cold and did not taste good at all!

The staff was not pleasant felt like i owed them something.

Valet guys are the only good thing about this hotel ! They made us feel welcomed.

No background music at the adults only pool. The vibe was completely dull and boring. No vibe!
The bar at the adult pool was closed at 2 PM.

They provide you with cards to make sure you return their ugly pink towels. Discolored ugly stained pink towels. You pay $800 a night and they are concerned about towel theft !

Anyways, go somewhere else Not worth the money!

And please don’t write me a generic apology. I do not need it. I will not be back.

La atención puede mejorar mucho!!

Super ???? recommended

Had a great time

Got stuck in Miami after a missed flight and this hotel had the last available rooms in all of Miami. It’s a beautiful resort, staff is super friendly and I can’t wait to get stuck there again!

Good location between Miami and Ft Lauderdale. The hotel is nice, clean, walking distance to off site shopping, grocery store, restaurants, but not super luxurious. The beach is clean and well maintained, service is great for, food/drinks, front desk, beach/pool staff, and bellhop service. However, food/drinks are average quality, but priced high.

Couple things it is missing: exterior/pool bar for adults and underage. Late checkout hospitality area/room to shower/change prior to flight departure.

The neighborhood is nice safe/clean. Some of the local restaurants are kosher and are closed Friday Sunset through Saturday Sunset. There is a good late morning popup open air market on Sundays where different vendors sell food, drinks, etc heading north from hotel on beach access walking path.

I would come again just because of the location, and the beach.

I am a single female, and I stayed at the hotel by myself. I was there for 3 days. On two occasions, I returned to my room, and my door was open. I also had some man come into my room just as I was getting ready to take a shower. He quickly left the room. I could not see if he was an employee or a guest. I spoke to the front desk, and they did not seem concerned by any of this. They informed me that a manager would contact me the following day. It has been four days now, and still no one has called me. I am not impressed with the hotel, and I'm very upset that this has happened to me. Especially since the hotel has no concern about the safety of their guest.

ADA Friendly hotel with great service and friendly staff. As a manual wheelchair user, I was happy to see that there was even an option to get into the beach. They had a beach chair to get me onto the sand and I was even provided the option to get into the water. Albeit the staff would have to push you to and from, it was great to finally get on the beach for the first time in three years. I would absolutely be coming back just for this amenity alone.

Bartenders, wait staff and everyone else were on point and very friendly.

Pleasure to stay here.

I had booked a two night stay for a business trip, and the hotel had charged me the first night as a deposit. The meeting was changed so I had to cancel the reservation. The hotel clearly states a no refund policy, however, they had only charged me the deposit, and I canceled more than two weeks in advance. Plenty of time for them to rent out the room to another person. ThatYet that same evening they charged my credit card for the second night. After I had already canceled! That is simply pure greed. It is also poor business. I strongly urge you to not do business with this hotel.

Great location!! Actually this summarise the value of this hotel. The hotel is nice, but not super luxurious. The beach is clean and well maintained. However, food and drinks are average and overpriced. For example, a cup of coffee would cost $9!!!

In terms of service, it was decent, but nothing over the top. The rooms are nice and relatively clean, except that we found food leftovers on the couch, but the room service was nice to take care of it quickly.

I would come again just because of the location, and the beach.

The neighborhood is nice and safe.

Shoutout to Richard at reception. he does his job so flawlessly..was super welcoming and helped us out with an amazing view!
Definitely an amazing experience!

Thank you for your services! I had a fantastic experience at this hotel. The front desk staff, especially Adrian, went above and beyond to accommodate me. The rooms were clean and comfortable, and I loved the beautiful oceanfront porch. While it would be great to have kosher food available at the hotel, I understand that there are many kosher restaurants in the area. Overall, I thoroughly enjoyed my stay and highly recommend this hotel.

Extrêmement déçue par l’état et l’entretien de l’hôtel
Je suis venue à plusieurs reprises depuis son ouverture et malheureusement je pense que ce sera la dernière. J’adorais cet hôtel mais à mon grand regret il vieillit très mal.
Moisissure sur les portes, de la poussière partout, des serviettes usées et un blanc totalement passé, une moquette tachée………Au vu du prix je trouve cela totalement inadmissible .

Amazing experience.

Very nice hotel

One of the best hotels in the area. The pool is amazing, especially the pink decoration, we felt like in a Barbie movie set. The breakfast was delicious, especially because of the wonderful waiter from Morocco, she was super kind.

Don't go, literally the attention is a disaster and it's not the first time. The last time I travel and I promise it will be the last. They charged me some expenses that I am sure were not mine at checkout and not only that they did not want to print the details, they told me that they would send it to me by email and if I did not leave I would miss the flight. I complained to the management of Grand Beach and no one ever answered me. Thieves.