Retour à la fiche établissement SLS BRICKELL

Avis SLS BRICKELL Miami

Avis des membres sur SLS BRICKELL

3.1/5

12 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

Trier par :

Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Arianna L.

Visité en mars 2024

I had a blast for my sisters bachelorette! Miami is Miami! Love this city! The hotel staff helped in so many ways to make this an amazing weekend for all us!

Nick N.

Visité en mars 2024

Just overall disappointed. Spent 4 nights at the hotel and had to ask every day for the room to be cleaned and restocked with soap, towels, etc. The rooms are nice but incredibly noisy. You can hear partying from the hotel and street at all hours of the night. Not to mention the ongoing construction that starts the moment the partying ends. Black out curtains don’t even close completely so they don’t meet the criteria for “blackout” when sunlight is beaming in. The pool and bar area is shared with residents and my partner and I were approached by a rather creepy resident. Not to mention $25 for a margarita that tasted like a lemon drop shot you get at a dive bar.

A few good thing to say, the gym facilities are fantastic. As is the location. Lobby staff were incredibly nice.

Needless to say, wouldn’t stay there again.

Michael M.

Visité en mars 2024

My experience at this hotel has been the worst experience I've ever had. The front desk was very rude and made us wait 3 hours for our room even after we arrived at the requested time.

The view from the room was just a street with homeless people, nothing to write home about. Beds were small and uncomfortable by the bathroom was nice but overall the room was worse than your average hotel room.

I would not pay more than $120 for this hotel room again. I recommend finding another option.

Zoda I.

Visité en mars 2024

Miami local here - I went twice using ResortPass. Check in was simple. Their gym, sauna, cold plunge, hot tub and pool are excellent amenities. Great service from staff. I had a variety of food/drinks at the pool bar and they were top notch for what it was. Other guests in the area were nice as well. Overall very relaxing vibes overlooking Brickell/DT no obnoxious music either. Zero complaints I will certainly return for more staycations!

lisa v.

Visité en février 2024

I don’t usually write reviews but the SLS RESIDENCES is absolute WORST building i have ever lived in through out my ENTIRE LIFE. Cars get STOLEN out of the lot almost every other month including my car. The security guards witnessed my car getting stolen and notified me 14 HOURS LATER. This was definitely an inside job everything about this was shady . Not even the management cared their response was “ we have nothing to do with that” . EXTREMELY UNPROFESSIONAL. This building does NOT provide safety to the residences. Elevators are ALWAYS DOWN it takes about 15-20+ to arrive to the floor it’s is a joke here Party people 247 music loud all the time , people coming in and out of the hotels and pools drunk all the time disrupting . You can literally see on other sites the reviews are all the same. If you’re an artist , high paid individual or even have a family and looking for luxury & safety you’re better off saving your money and looking somewhere else.

Michael T.

Visité en janvier 2024

Worst customer service experience ever. Incompetent staff…. I also did not have shampoo for three days at my hotel. Instead they replaced it with body wash and body lotion… when asked if I can move rooms to avoid the street traffic, the front desk staff was completely useless and unhelpful

Athina A.

Visité en janvier 2024

Worse hotel I've ever been in my life. I rather stay at a holiday inn than ever put a feet back in this establishment. The service is JUST SO BAD. They scream at you, housekeeping service does not come to do your room even if you call 4 times. They dont even leave you towels. This is absolutely insane. Never stay here.

Dana P.

Visité en janvier 2024

I can’t sleep. This hotel literally has a club blaring music all night. I was here for a conference and I will not be able to put my best foot forward tomorrow. This was a very special conference and I’m so sad I chose to stay here (where it was being hosted). The hotel otherwise was lovely but what is a hotel if the customer can’t sleep??? The doors also slam on the floor. I feel like I’m at a one or two star hotel as far as the noise level here. I tried to call management and no one picks up. The service here has been otherwise wonderful but I essentially paid a lot for a room I can’t sleep in….there was so much potential here too.

Vojsava S.

Visité en janvier 2024

One of my favorite places to stay! The rooms are great and the location is perfect. The pool is always a great time. SOOOO many options in the area to select from.

Yagel e.

Visité en janvier 2024

טוב אז המלון מדורג 5 כוכבים לא חושב שמגיע לו 5 כוכבים 4 זה אחלה החדרים הכי פשוטים שיש הכל לבן נקי כזה בעיצוב אין משהו מיוחד אתה לא נכנס לחדר ואומר ואווו זה נחמד לקחנו חדר 2 מיטות זוגיות בתכלס זה לא מתאים לזוג כל מיטה זה מיטות קטנות מאוד אנחנו היינו רק 2 בחדר אז זה היה אחלה אבל במידה ואתם 4 בחדר זה פיצי המיטות המיקום פצצה בלב כל העיניים האוכל בשירות חדרים היה מעולה ממש הפתעה החניה במלון גניבה של ממש 60$ ליום ואין משהו מיוחד במלון בקיצור זה לא מפנק אבל כן מאוד נקי מסודר ובמיקום מצויין

Alexis R.

Visité en décembre 2023

My stay at SLS Brickell in Miami was an exquisite blend of luxury and personalized care. The hotel's attention to detail, especially for special occasions, made it a memorable experience.

Celebrating my friend's birthday at SLS Brickell was exceptional. Upon arrival, we were greeted with a surprise dessert and champagne in our room, setting a festive tone. The room service breakfast stood out for its quality and variety, enhancing our morning experience. Additionally, the unique 'Sugar Lips' gummies and the thoughtful 'Love Box' in the room added a playful and convenient touch to our stay.
Unique Features to Highlight:
Personalized birthday celebration with dessert and champagne
High-quality room service breakfast
'Sugar Lips' gummies and 'Love Box' for added convenience and fun
Stylish and comfortable rooms with modern amenities

Our phone in the room did not work, it had a busy sounds and the front desk called maintenance and it still wasn't fixed.