CONRAD HOTEL
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2024
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2024
Un hôtel chic et très confortable dans les hauteurs de Downtown. Les chambres sont spacieuses et décorées avec élégance et disposent toutes d'une vue imprenable sur Miami. Le personnel est très serviable et l'un des concierges est français. Le bâtiment en lui-même est souvent filmé dans Les Experts : Miami ou encore Burn Notice.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Avis des membres sur CONRAD HOTEL
4.1/5
18 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
just d.
Visité en février 2024
Amazing lobby - great rooms - clean nice comfy bed - great location - pricey but worth it????????????
Tekin S.
Visité en février 2024
I am truly amazed by the service, staff, and amenities provided by AKA Brickell during our stay in Miami. This place surpasses any other hotels in Miami, and we will definitely be returning. I would like to give a special thanks to the Front Office Manager Melike, as well as Ivana and Darina for the professionalism and exceptional service they provided.
mark s.
Visité en février 2024
Not a great experience, opted for an upgrade with a view, waste of a view, and was downgraded to a tiny room, no place to work, no desk, only one chair. Went to reception to try change the room, was told, in a not very nice way, that there was nothing available, when I upgraded, I gave up the option of the larger room. returned to the room, called to talk to a manager, was on hold for half an hour, while trying to locate a manager, none ever came available. Was told I would get a call back, this never happened. Most unfortunate, with a little service, could have been a great experience.
Melissa A.
Visité en février 2024
The very first day I was at the hotel. I noticed the shower was leaking. The next day I had to ask for help, before I got some service to fix the shower it took a while I ended up using all the towels in the bathroom to clean up the water. I was then told I was going to get a credit towards the hotel, so I ordered room Service for my son and I. But I was still charged on my credit card. Today I had to check out of the hotel by 11 AM. My flight left at 9 AM so I checked out at 6:30 AM as soon as I’ve arrived home. I noticed there was charges for today also, I was charged for the food when I was told I was going to get a credit for over 100$. Since I arrived, I’ve been calling and asking for help and no one can help me. I was given emails that do not exist. Last thing I asked, was for the general manager to call me , so I’m waiting on that to happen. I just did not like how I was given the runaround and told that was quite a bit and now I’m getting extra charges on my credit card bill. Wish I could say I had a good time but all these charges!! I don’t know where they’re coming from .
k m.
Visité en février 2024
Almost died of thirst. No water in room. Was forced to dip into the mini bar. $$$$ When I drank the one available water it was never replaced. Was not able to check into our room till 3 hours after checkin time. Had to wait another hour for our luggage to be delivered. My biggest complaint was I am an early riser and you couldn’t get a cup of coffee till the restaurant opened at 7:00 am. However they did give me a glass of water. Other than that the hotel is pretty, although the gym is sub par. It was walkable to restaurants and shopping. Bottom line hotel is physically nice but the service was incredibly bad except for one valet that parked my car, last name Gallo. He should train the staff.
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CONRAD HOTEL compte 18 avis avec une note moyenne de 4.1. Vous pouvez consulter les avis de CONRAD HOTEL en cliquant sur ce lien ou partager votre avis sur CONRAD HOTEL
CONRAD HOTEL se situe au 1395, Brickell avenue , Miami
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