Retour à la fiche établissement THE WESTIN CAPE CORAL RESORT AT MARINA VILLAGE

Avis THE WESTIN CAPE CORAL RESORT AT MARINA VILLAGE Fort Myers

Avis des membres sur THE WESTIN CAPE CORAL RESORT AT MARINA VILLAGE

4.6/5

24 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Barbara A.

Visité en avril 2024

Westin Cape Coral is an amazing property with a fantastic location and top notch amenities. However, what makes this property amazing is the Staff. Every staff member from Larry to Mark go out of their way to make you feel welcome. There are 2 staff members, Anna Marie and Piper, who provided excellent customer service that inspired me to write this review. They deserve to be acknowledged and recognized for their outstanding customer service skills and expertise.

Piper helped before I even booked the Westin by answering all my questions about the area and the resort. She didn't stop there.. She even called me on her day off to ensure my arrival was smooth and to share the good news that my upgrade request as a Platinum member was honored.

Anna Marie went above and beyond during check-in to get us an amazing Suite with breath taking views and plenty of space for my husband and me to work during our stay! Anna Marie has been at the resort since it opened and it shows. Her attention to detail and keen ability to meet and exceed guest requests is a talent.

The morning after we checked-in, we decided that 5 days wasn't enough time at this beautiful resort. Piper saved the day and graciously extended our stay while keeping us in the same room which is fabulous! We are looking forward to exploring the resort and area during our now 11 night stay!

This is one of the best resorts we've stayed at and we will be back!

Heather F.

Visité en avril 2024

My 2nd trip to the Cape Coral Westin-another great experience!! Great staff and property!

Edward T.

Visité en avril 2024

The Westin Cape Coral was an amazing stay for our weekend getaway! The resort itself is beautiful, but the highlight was definitely our two-bedroom suite overlooking the marina. The view was stunning, and we loved watching the boats come and go. We had a relaxing time at the pool, and we all enjoyed the comfortable room and excellent service. We can't wait to go back!

Jason R.

Visité en avril 2024

We couldn't have been happier with our recent stay. The staff were more than accommodating to all of our requests, and the event staff helped to make a birthday celebration for our family memorable and very special. The suite we stayed in was spacious and very well equipped. I think if anything could be improved, it would be the in-room dining, which came in plastic containers rather than a more refined presentation. We would certainly stay here again.

J G.

Visité en avril 2024

I really liked this location just for relaxing. Beautiful marina location. No beach, but access to multiple pools. Good little marina shops and restaurants as well. Noelle, in the front desk, was very very attentive to all my needs. I will return.

The only negative, if you want to call it that, was that they were repairing the dock area, which was a little bit of a noise issue. But this was very very understandable. Great staff. Take the morning boat tour, if so inclined.

Repeat for sure

Mike B.

Visité en mars 2024

Beautiful Location. Love this place. Everyone here is very friendly.

Sandi F.

Visité en mars 2024

Excellent resort and marina. Lovely restaurants and views.

Barbara F.

Visité en mars 2024

It was nice

MIKE C.

Visité en mars 2024

What a beautiful place! Everything you need in one location! Wish I was there now????

Dave S.

Visité en mars 2024

Wow

Franklin M.

Visité en mars 2024

I thought the hotel was really nice where the docks and water are connected as well as the nearby Nauti Mermaid Grill. That's where I made friends with Alex the server who immediately liked me for who I am. Thank you for being my friend, Alex!

Shane L.

Visité en mars 2024

The BEST place for a wedding!! The Westin Cape Coral has it all! Stunning locations for ceremonies and receptions with palm trees and water front, a huge, professional staff that can pull of events of every size, accommodations for your guests so they don't have to travel back somewhere else at the end of the night, and endless stunning backgrounds for photos! Banyan trees, palm trees, boats, and water, we have the best time photographing wedding photos there! If you are considering a wedding in SWFL, the Westin is a must!

Brian L.

Visité en mars 2024

Wonderful beautiful new hotel and such nice people and scenery. 3 pools!! Bikes!! Tennis courts. And fitness center! Lovely teary ya nearby the docks. Do t miss the social club at the end of the docks!!

Terry L.

Visité en mars 2024

Here with FBC , the staff here are absolutely amazing, front desk staff can't do enough for you , Sonja the security guard was so pleasant and personalable, The Westin should be so proud of their , staff , from an extremely impressed canadian , highly recommend this place, best hotel experience I ever had. Thank you all for your great service .

S C.

Visité en février 2024

Pretty nice hotel! Was fun to take out a bike and see the area, most of the roads are bike friendly with wide shoulders and bike lanes. The rooms were nice however the bed was quite uncomfortable. The balcony was nice to sit out on too over looking the water. A few restaurants within walking distance was nice as well.

Ed R.

Visité en février 2024

Markers 92 is an excellent bar

F E.

Visité en février 2024

We brought our 92 year old dad with us your staff was great and I want to personally give a shout to Noelle and dontae we absolutely enjoyed our stay thanks again Frank

Tyler B.

Visité en février 2024

Staff were helpful and friendly. Nice amenities in the hotel and good restaurants nearby. However, the room I was given had small ants crawling around, no trash bags in the bins and some of the sheets I was given were dirty. For $450/night, not even close to worth it.

John R.

Visité en février 2024

Arrived at the hotel on February 16th for a work conference that had been booked since January only to find out that the room would be 2 beds instead of the king size that I had booked. When I asked about the bed size they told me that was their standard room and no king size was available. Finding a hostess in the restaurant proved a task, so my wife and I walked to find another option, none were available without reservations, and the ones that didn't need reservations required a dress code. First night was almost restful, but the second night, well forget about it, there was a car with an alarm going off for almost 20 minutes.
When I called the front desk to arrange transportation to the airport and I was told to call the local cab or use Uber. Seems as though they think they are a resort but it is ran like a motel.
Maybe I was expecting too much based on the prices of everything including the room, but to call it a resort is a stretch, Seems more like a college dorm complex.

Adam G.

Visité en février 2024

Never stayed thwre before would be nice tho

Wade O.

Visité en février 2024

Gorgeous building in a perfect location. Rooms are beautiful, staff is thoughtful and the amenities for the conference I attended were perfect.

Asha A.

Visité en février 2024

Lovely hotel. Good service. Free self parking. Take in the free 2 hour dolphin tour if there is a spot. Lovely boat ride, with some history on the local area and saw the dolphins.