Retour à la fiche établissement CASA MARINA RESORT

Avis CASA MARINA RESORT Key West

Avis des membres sur CASA MARINA RESORT

3.6/5
26 avis
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Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service

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ronny l.
ronny l.
Visité en avril 2024
El sitio es fabuloso en relación a su posición geografíca primero que todo,cuenta con todos los elementos necesarios para forjar proyectos alternativos en materia de EDUCACIÓN Y ECOTURISMO, es una pena que el sitio está contaminado por una administración que tiene mentalidades retrasada y obsoleta, asumen como recurso lo que es capital y lo que es verdaderamente un recurso lo mal emplean,no saben administrarlos eficientemente, tienen una gerencia corrupta que maltrata y viola los derechos de sus empleados más productivos(ejemplo Joshh lazar y efrain cruz ,aún denigran y discriminan el personal por un tema de idioma y de comunicación) sus managers discuten y pelean entre si solo por demostrar quien tiene mayor rango y peso en liderazgo,están latentes a una investigación administrativa por parte del departamento administrativo federal EEOC.
Denise H.
Denise H.
Visité en avril 2024
A slice of heaven. Beds are so comfortable and our suite was very nice. The oldest hotel in Florida at 103 years old, newly renovated. I highly recommend
Joanna S.
Joanna S.
Visité en avril 2024
Stayed during a company event. The hotel was clean and comfortable. Our room was lovely. We were on the first floor with an ocean view. There was a sliding door walk out, which was awesome. We were able to make friends with a chicken and rooster couple ❤️ Room services was very expensive and so not worth it. The food was subpar, I wouldn't order again. I would, however, enjoy to stay again.
Michael P.
Michael P.
Visité en avril 2024
Pros: Great location, two pools.
Neutral: Diamond member was not recognized, I did not expect an upgraded room but mine might be really near the bottom. the restaurant was ok, the price was reasonable if you consider this as a 4/5 star hotel in key west
Cons: I did checkout in person to make sure the charge was correct. unfortunately, the bill was not updated when I checked out so I was seeing different charges a couple of days later. The service for my 1st breakfast was fine and good for the first 10 minutes of the dinner. Then I was left alone after 10-15 minutes. and no service at all for the 2nd breakfast. The swimming pool person was very unique, I went in when a customer was praising him and he was taking care of other customers pretty well. However, he passed by me a few times, no hello, no communication, nothing offered to me. I don't really want to put this on the race, but I was indeed different than everybody else in the adult pool. Oh, the elevator was not working like other people mentioned.
Milada C.
Milada C.
Visité en avril 2024
Super nice and relaxing hotel. The only issue we’ve found during our stay was how far away it is from all the action on Duval St. but that also allowed us privacy on the beach so you take and you get. You won’t get a shuttle from the airport to the hotel but the taxi was only $27. The staff are all super helpful and made us feel comfortable and pampered. I’ve seen some reviews complaining about room service but we haven’t had an issue being woken up or bothered, they are also super nice. Overall our girls trip was super fun and I’m glad we stayed here!
Winnie G.
Winnie G.
Visité en avril 2024
I ❤️ ???? ???? this place ???????? The staff, the food, my oceanview room and the location. It was only a view blocks from the tourist area. We had a wonderful time celebrating my ???? daughter's birthday ????????????????????????✨️.
Marian G.
Marian G.
Visité en avril 2024
We came to celebrate my sister birthday! This hotel is fabulous. The water stream flows towards the Atlantic Ocean. There’s a neat bus bar with cozy seating. This is a Spanish style architect. The lobby is large with open beam of dark wood. Two large ballrooms. Beautiful sand sculpture on the beach, two pools (family and adult). The pool can be warm at your request. The cabanas are large with the most amazing servers. You can reverse your cabanas for the beach or pool. The lounge chairs are on the beach for your usage along with beach towels. You can reserve lounge chairs. . Parking is with a fee which is across the street or valet your vehicle. Need to workout? There is also a gym for a great workout. Our room was large with a patio and beautiful view of the Atlantic Ocean. The bed is like sleeping on a feathers! Our room was cleaned daily and we didn’t have schedule cleaning. The market store has some great merchandise and tasty quick bites food. They have two breakfast setting. A breakfast buffet or served breakfast. This is a walkable area to restaurants and Duval Street and safe. You will see rosters throughout the property. I recommend this hotel for wedding, anniversary, adult birthday parties and great romantic get-a-way. There are rental jet skis, or walk on the pier.
edwina j.
edwina j.
Visité en avril 2024
Lovely stay at casa marina. It's located away from the chaos of Duval Street so it's quiet but also a little further to get to Duval but easy to Uber for tired feet after a full day out and about.

The resort just finished a massive renovation the beach restaurant is still under renovation and we're told should open in a week's time.

Our room did not face the water but was beautifully appointed. Large long sized bed was comfy! Temp controls easy to use and there is even a ceiling fan. There is a coffee machine, mini fridge, 8 hangars, steamer, hairdryer and loads of shelving to put your stuff. Floors are tiled as is the bathroom but hallways are carpeted which I'm assuming helps cut down on hallway noise. Rooms have very effective blackout curtains. There is an elevator in the building but using the stairs is just as easy. The elevator felt like a service elevator so we opted for the stairs as we were just 1 floor up.

The grounds are well maintained, there are 2 pools, one family and one adult. Service for food and drinks at beach or pool. There is a private beach out front with loungers. And a long pier that extends out into the water. Water is rocky in parts. Beach is white sandy beach.

Very popular for weddings. 3 took place while we were there.
Jen
Jen
Visité en avril 2024
There is a screaming child at the adult pool and none of the staff are doing anything about it.
Kris R.
Kris R.
Visité en avril 2024
The hotel was nice by the beach. The complaint I have is that for a 5 star resort, it felt like a 3 star. The elevator didn’t work well. The garbages around the hallways were full of people old food and drinks. It just didn’t seem like there was enough staff. When I would call for anything it would just ring and ring. Won’t stay there again. Too much money for what you get.
Amanda C.
Amanda C.
Visité en avril 2024
The best in Key West… very elegant, low key luxury. Close enough from all the action but far enough that you enjoy the quiet of the beach. ????️ ⭐️????️
Jeff R.
Jeff R.
Visité en avril 2024
Nice hotel. Had an issue with ants in the room.
Food was just ok and very pricey.
NICK V.
NICK V.
Visité en avril 2024
Breakfast Food Service is less than great. It was slow, and a couple of the breakfast meals were not hot. Considering the price of the meal, I expected service to be much better. I would give this Resort a 4 3/4 Star otherwise if there was such a rating
Jay B.
Jay B.
Visité en avril 2024
Best resort hotel on the island. The staff there are very friendly and always helpful. The pool staff are amazing and always keep the drinks coming! Great job guys!!
MAY H.
MAY H.
Visité en mars 2024
Wow just wow this place sucks...
maricarmen m.
maricarmen m.
Visité en mars 2024
Resort is beautiful on the outside, rooms are very old style we paid $700 plus for a night, we usually like to relax at night and watch tv or movies this 5 star hotel doesn’t even have smart tv, balcony doesn’t even have light to sit outside at night time and chill. Overall I don’t think $700 plus is worth it to stay in here there are way better resorts than here. Also if you ask for ocean view they give you a room that doesn’t have a balcony and “you can see the ocean thru a small window”
mike y.
mike y.
Visité en mars 2024
Wow spent for 5000 for 4 nights 10 minutes after checking in a full blown concert broke out..... shaking the building. We came for peace and quiet...... far from what we received. They then moved us to another room that was extremely small and no balcony.
A. They could have mentioned about the concert .
B. They could have changed my room rate to match the smaller room
C. Pls don't tell me.... "but it's a free concert"
D.ten out of ten people in the same side of the building were complaining with not one manager willing to ask them to turn it down.
NEVER will I return... But reading their pre written responses to anybody who is having an issue.I really don't think they care. I was in Room 330.I'm sure you can find out who I am.
holly
holly
Visité en mars 2024
I would never come and stay here again. If you are looking for a quiet ocean front room you need to look further. We checked in and there is literally a concert outside our balcony.
Lori K.
Lori K.
Visité en mars 2024
Screaming, crying, whiney kids everywhere. Totally ruins everything. Couldn't even have breakfast in peace. Seriously, what are they screaming about at 8am in the morning? Literal bloody murder screaming at the table. The parents act like nothing is happening. Teach your kids to act like they've been somewhere! Hotel does nothing about it if you want a relaxing peaceful stay, DO NOT stay here.
Leigh S.
Leigh S.
Visité en mars 2024
The resort was very nice except that all of the elevators that we could find were out of service during our entire stay. It was very difficult getting our luggage to and from our room upon arrival and departure. Also, the cleanliness of the hallways and stairways, which we used frequently, was not what I expected from a five star hotel. Some hallways smelled like mold and there was a cereal spill on the main stairs that was not cleaned up for over a day. None of the hallway carpets looked like the got vacuumed or cleaned regularly.

The room was very spacious and comfortable and the outdoor lounge areas were very nice.

Overall our stay was nice. There were a few fails, especially the elevators being out of service and the cleanlinessof the stairs and hallways, that were hard to overlook.
Cindy J.
Cindy J.
Visité en mars 2024
Stunning renovation and excellent service staff.
Dave T.
Dave T.
Visité en mars 2024
Nice comfortable stay with great views.
Hector B.
Hector B.
Visité en mars 2024
Outstanding!
arsayian s.
arsayian s.
Visité en mars 2024
Exelente lugar para forjar proyectos turísticos de alta envergadura
Suzanna E.
Suzanna E.
Visité en mars 2024
This is a charming hotel right on the ocean with their own beach. Ocean view from the swimming pool. The rooms are average and comfortable. The staff was very friendly.
fute_750958
Visité en août 2015
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Très bel Hôtel, chambre spacieuse et bien tempérée.
Piscine agréable.
Belle plage mais odeur d'algues nauséabonde.

Petit déjeuner exceptionnel

CASA MARINA RESORT * * * *

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Carte de l'emplacement de l'établissement
1500 Reynolds Street, Key West, États-Unis
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