Avis THE PERRY HOTEL KEY WEST : découvrez les avis internautes sur ce lieu

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Avis des membres sur THE PERRY HOTEL KEY WEST

4.5/5

25 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

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Aerial Guest

Visité en avril 2024

The pool is absolutely beautiful. It is completely gated and the bar next to it is also amazing. I ended up getting The Sunset drink. It was very interesting but very good and refreshing. Definitely more on the pricey side, with tip included I spent $20 on a very small drink ????

Jamel Harvey

Visité en avril 2024

After my experience, I had to leave a review. During my initial reservation, I spoke with Drew, who is an absolutely amazing gentleman. His charisma and customer service were extremely delightful. He helped me book a reservation for my mother, who was attending a wedding in Key West. Prior to the scheduled reservation date, I needed to alter my reservation. When I called, I reached Peter, who was extremely empathic, professional, and also an overall wonderful and caring individual. He pulled up my reservation, handled the alteration, and called me back within minutes to confirm the change. I am so impressed with the staff at this hotel. It is rare to come across such wonderful people working for the same company. I just had to leave a review to explain my experience. I do not think five stars is enough.

Carlos Avila

Visité en avril 2024

Great experience. We want to go back!

Kay C

Visité en avril 2024

I don't have anything bad to say about this place .... room was super clean, staff very nice, breakfast was delicious, brought my dog without a problem .... will definitely be back

Chad Waldeck

Visité en avril 2024

Very nice resort and marina has 2 pools and 3 bars and restaurants to choose from which all had excellent food also nice and quiet location. Concierge was excellent booked everything we wanted to do during our stay! Great staff overall as well

Rachel Beach

Visité en avril 2024

For a 4 star hotel, I’d expect semi comfortable beds. They REALLY cut costs with the mattresses. My fiancée and I couldn’t sleep at all and now our backs are absolutely killing us. There is also zero insulation in the walls of the rooms. They put everyone in the hotel on the 3rd floor. Any time someone would talk in the hallway, we could hear everything - zero privacy. The maids closet was 2 doors down from our room. They would stand in the hallway and talk and laugh for hours. We figured that out when we tried to take a mid-day nap on day 2 of our vacation. Napping was out of the question. We’ll find somewhere else to stay the next time we’re in town. It’s a beautiful hotel, but not being able to sleep due to garbage mattresses and extremely loud housekeeping defeats the purpose of staying at a hotel.

david DePorter

Visité en mars 2024

Really loved the hotel however we do have a few comments and suggestions.
-we reserved a room with a view of the pool and boat piers and had to switch since our first room overlooked a service area and side street.
-the restaurants part of the complex are unnecessarily expensive, they could use a less upscale place to grab a bite
-please have a computer and printer for printing boarding passes and whatnot.

We will be back again!

Clare Lundquist

Visité en mars 2024

My husband and I are just wrapping up our stay at The Perry. Our stay was so lovely, we even extended it a day! The meals were delicious (at Matt’s, Salty’s, and Badboys), the pool is stunning. Easy access to things you want to do and they hooked us up with amazing excursions. Fire pits and walks along the marina at night were dreamy. In the morning I would walk to the coffee shop to get moving. Would absolutely come back, and thank you for such a wonderful week!

Kellie Lally

Visité en mars 2024

O really enjoyed our studio room and being right by the pool. The two on sight restaurants were nice. Ice cream shop just a few yards away along with a coffee shop and many many boats available for charters :)

Jimmy Darr

Visité en mars 2024

It's a beautiful property to visit. ????

Vaughn Smith

Visité en mars 2024

When we checked in we had a room with a parking lot view and asked for a different room. 2 days later a room was available with a beautiful marina view and we moved. The staff was OUTSTANDING!! Beautiful hotel room view LOVE IT. Thank You Perry Hotel

John Jackson

Visité en mars 2024

This place is amazing. Quiet, beautiful and well taken care of. We will continue to come back here

Daniel Santos

Visité en mars 2024

Können wir nur empfehlen. Zwar vielen die Flieger übers Gebäude aber nachts fliegen keine Flieger mehr. Sehr nettes und zuvorkommendes Personal.

Tom Traynor

Visité en mars 2024

We went to the pool and had drinks. Service at the bar and pool was great. Zak and Sidney at the bar took great care of us. Food was good, not great, just good. Went back 6 Aug at 5 pm for Drinks and food. As usual Zak and Sidney took great care of us. If you are in the area don't pass up a bite to eat and a drink here. The best Key West has to offer. We were on a friends Yacht tonight for dinner and drinks. The marina and staff are great. Went back today, 4 March 2024. The bar and restaurant at the far end of the marina is closed on Monday. We had to walk to the Salty Dog bar to get drinks. The bar and marina has become very pricey. I spent $75 on 7 drinks, and 2 were just water. Service at bar was slow today but normally it is good. Service and facilities still great.

Alison Cancilliari

Visité en mars 2024

Oh my gosh I absolutely love this place. We’ve been coming down to Key West for 40 years and this is such a hidden treasure the pool, the service, the cabana bar at the restaurant everything is five star it’s phenomenal.

Steven Jordano

Visité en mars 2024

Very polite staff

Patricia OCTAU

Visité en mars 2024

Nous sommes venus dans cet hôtel du 4 mars au 06 mars 2024 avec une très belle vue sur la Marina mais obligés de mettre un avis négatif car l'hôtel nous a prélevé des montant de 605 Dollars et 800 Dollars sur nos comptes respectifs alors que l'hôtel est payé depuis juillet et que nous avons uniquement pris un petit déjeuner à 4 et 3 consommations au bar.. bref hyper déçus de nous être fait arnaquer ! nous avons évidement fait plusieurs réclamations, envoyé des mails, téléphoné 3 fois tout ça sans réponses de leur part. plus de 1400 € prélevés non justifiés :(

david miller

Visité en mars 2024

Great hotel!

Nicholas Boss

Visité en mars 2024

I highly recommend The Perry Hotel. Our experience with the staff was nothing short of spectacular. Thank you Sarah for your help.

Kaitlyn Driscoll

Visité en mars 2024

We enjoyed our stay & would return. However, a few suggestions could be made. It would be nice to have microwaves in the room & breakfast available in the mornings for the $ you spend. The gym was small but had we we needed, pool is great, Johnny is THE BEST, marina is well maintained, MOST of the staff is very friendly, & rooms are clean. I think maybe adhering to your claims like "welcome champagne" & "in room coffee supplies restocked daily" would have knocked you up to a 5. We asked for these things & never received. Great location when you wanna be in Key West but NOT IN Key West ya know?!

Joe Marrero

Visité en mars 2024

Lovely hotel withe the most friendly and accommodating staff. It was worth every cent.

John Smith

Visité en mars 2024

Did not stay here just passing through

Liane Willard

Visité en mars 2024

This is the best place to stay in KW away from Duval Street. Nice cleans rooms. Emily was super accommodating and has a great Georgia smile. I gave service a 3 because one day the computer system went down and no one could get food or drinks. It was in the afternoon and we were all hungry after a long day. I don’t understand if you are a guest at the hotel why an order couldn’t be written down., prepared and charged to your room when the system was up and running again. Your staff was completely paralyzed and there should be a process in place when you have system failure. Other than that great stay!!!

yitzy P

Visité en mars 2024

Looks good, but a little dated and I'm the middle of nowhere

Sean Essex

Visité en mars 2024

this hotel is great. Awesome services and overall vibe. food and drink are above hotel average. The marina is fun. It's on Stock Island vs Key West proper. Hourly shuttle to downtown. Rooms are kind of noisy. You hear water running in other rooms, lots of roosters and very squeaky beds. But overall very pleased.