Retour à la fiche établissement EDEN HOUSE

Avis EDEN HOUSE Key West

Avis des membres sur EDEN HOUSE

3.7/5

21 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

Trier par :

Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

tony c.

Visité en avril 2024

Been coming to Key West for almost 30 years. Every time I came I ALWAYS stayed at the Eden House. It was “key west” to us. As of lately Mike Eden sold the property to “corporate”. I understand of some of the improvements they HAD to make but come on “corporate”, heat the damn pool, fix the ice machine, fix the hammocks and finish the half started improvements. Please don’t tell me you aren’t making money, I know what I just paid for a weeks stay here. If they choose not to finish this place we choose to stop giving you our hard earned money. I hope an owner sees this cause it’s not just me (us), many other guests are saying the exact same thing

M Y.

Visité en avril 2024

Our room was a disappointment. Not as pictured online. The pool area was nice.

Mauricio D.

Visité en avril 2024

Eden House in Key West is a hidden gem that epitomizes the charm of a perfect getaway. Nestled just close enough to the vibrant "old town," this quaint hotel is a peaceful oasis amidst the buzz of the city. From the moment you step in, you're greeted with warmth that sets the tone for a memorable stay.

The rooms exude a cozy elegance with beds so comfortable, you're guaranteed a night of restful sleep. Cleanliness is clearly a top priority, with every nook and cranny spotless and inviting. The staff deserve a special mention for their attentive and friendly service, going above and beyond to ensure your stay is nothing short of fantastic.

The ambiance of Eden House is one of its standout features—there's an ineffable quality to the light, the decor, and the very air that makes relaxation inevitable. Whether you're lounging by the pool or enjoying a quiet moment on the porch, the atmosphere is perfectly conducive to unwinding.

Proximity to Key West's "old town" means adventure is just a stroll away, yet the tranquility of Eden House is always there when you need a respite from the day's activities. It’s more than a hotel—it’s an experience, one that marries convenience with serenity in the most delightful way. Highly recommend for anyone seeking a slice of paradise in Key West.

Yessenia P.

Visité en avril 2024

My girlfriend rented at the Eden Hotel for my birthday weekend and boy did we had a great time, from bike rental to happy hour!! What's great about this little cozy place is on the perfect street, I recommend when you stay to pick up some delicious pizza down the block street called Clemente's Wood Fire Pizzeria. Service not all that good, BUT the pizza makes up for it! Thank you to the ladies at Eden for make our stay a memorable one, we will be back SOON! - Much love Yessy / Ani

D B.

Visité en avril 2024

We had a great stay. Friendly personnel, large rooms, high quality beds, fair price (considering Key West in high season).

Richard S.

Visité en avril 2024

Best stay in key west....

Tic

Visité en avril 2024

Wir haben uns verliebt... wollten eigentlich nur 2 Nächte bleiben. Haben dann noch 2 drangehängt. Klein, gemütlich, familiär. Und nach wenigen Gehminuten schon in der Duval Street zum feiern oder bummeln.
Wir kommen wieder!!!
Und wir sind jetzt nach 12 Jahren wieder da:-) Neuer Besitzer, neu renoviert und immer noch bezaubernd.????

claudia f.

Visité en avril 2024

Do not book your stay with Eden House Key West.

Their cancelation policy is predatory. My husband and I had a birthday weekend booked March 22-25. Because of bad weather, our whole fight was canceled Friday and we were unable to get to Key West until Monday morning. ( Our reservation ended Monday Morning ) Every restaurant and guide for the weekend completely understood and gave us a refund .

With Eden House, we were unable to ever talk to a manager.(called for 2 weeks) We also sent multiple emails with no response at all. These emails were sent before and after the trip should of started. ( Their cancelation policy says to email them.)

We go to Key West a couple times a year. We will never stay at Eden House or recommend this place to anyone.

Suzanne B.

Visité en mars 2024

The staff was friendly and helpful. Bike rental option was great. Room was clean and I liked the added option of another shower and bathroom in the hallway as we had 4 people in the same room. Location was good.

Tim R.

Visité en mars 2024

Very nice hotel. We had a great room. We liked the location as it is five blocks from Duval Street so it was very quiet at night.

Marc A.

Visité en mars 2024

Rebbecca from the reservation department is so unprofessional : Hang up on me when I asked if we had to pay resort fees. She had an attitude the whole conversation. I'll reconsider booking with them in the future.

Veronica T.

Visité en février 2024

Came here twice three years ago and you can definitely tell the new management has taken over and NOT in a good way- cheap toiletries service is lackadaisical at best at the front desk. I would not stay here again pretty sad because I love the place..

Curtis N.

Visité en février 2024

Great place to stay in Key West! The central location is easy to walk and see all of Key West.

Tom B.

Visité en février 2024

This was our first time at Eden house and in Key West. I was a little skeptical about staying here because of some of the reviews but I decided to take a chance. I'm glad I did, sure the rooms are pricey but so is everything else in key west. Are they huge? The answer is no. But was it a beautiful relaxing property in the heart of old Town? Absolutely! The pool was great, the hot tub was great, staff was super friendly, bike rental right out front. I didn't have to drive my car for 4 days. Either walked or biked. There were hammocks, tons of chairs to lay out on and it was quiet. Just a super relaxing place to spend time at and to get away. I didn't go to key west to sit in my room. So I was very happy with the overall experience and everything Eden house had to offer.

Michael P.

Visité en janvier 2024

Staff appears annoyed and irritated at all times. Keep interaction to a minimum and expect to be disappointed.

james d.

Visité en janvier 2024

1 bedroom suite 650 per night. Nope it’s a basic dated Florida motel room Wouldn’t go it again

Lee

Visité en janvier 2024

Love it, pool area just redone, great hot tub, perfect for sun all day, great tiki bar, great yoga area w waterfall, all employees very kind, rooms nice but could use shelving to put your things in bathroom & room, walked everywhere

Pauline B.

Visité en janvier 2024

Very disappointed. The hotel is ok? Key west style, but rooms so small, ugly in general, pool was not working.
I lost an expensive earring there and I realized just immediately I checked out, I called reception so house keeping won’t came in, and when I went back somebody was there, I found the pin of my earring but they already had stolen the diamond. So sad they did that even me calling to let them know I was turning around to be there in 15 minutes. Very bad behavior. I won’t came back.

shawn k.

Visité en janvier 2024

Amazing staff. Beautiful clean rooms. Love the new pool and spa. Lush landscape

Randolph E.

Visité en décembre 2023

This is our go-to spot in Key West. It never disappoints!

vaclav

Plutôt cher pour de toutes petites chambres, très sombres (côté piscine après le hall). Suites au contraire très chères, sans être exceptionnelles: impossible d'y loger une famille de 5 personnes !
Seul excellent point à souligner: le remboursement intégral des frais avancés pour la réservation si le client est insatisfait (nous sommes repartis quand nous avons découvert les lieux). Sinon, en amoureux, l'adresse peut être agréable.