HÔTEL SANTA MARIA

Uns hat das Hotel sehr gut gefallen. Zimmer geräumig. Frühstück mit Kuchen. Schöne Auswahl. Auch Aussenbereich sehr gut gemacht.
Barbereich leider nicht direkt besetzt gewesen. Deswegen einen Punkt Abzug

During our stay at the Hotel Santa Maria was a wedding, so you couldn’t use the entrance & had to walk through the garden. In the middle of the night the firealarm started, just to be turned off & wake up everybody again about one hour later. At the same night somebody was screaming through the hallway (around 5am), so we already had an awful night - so let’s continue at the following morning to be sent out from breakfast really rude with waving hands & “no no no, it’s not open”(in the room information is written breakfast at 7am).. we came in at 7:30am. Well, the breakfast is a joke anyway. Tetrapack juice, coffee from a machine that’s worse than from any fuel station & cheese that tastes like plastic. One morning at 8am there was nothing left, not even plates or glasses got refilled, really?!
The guy who checked us in had no word to much, he just said the room number & NOTHING else. No Informations about breakfast or poolhours, so of course we took the time from the info sheet in the room.
The other receptionist didn’t speak English & so nothing was done after our complain..
Dinner is aweful, DO NOT EAT THERE. The “fish” was a frozen one & not even that was proper cooked. But the spaghetti where well over cooked.
There are insects in the hotel which is okay as it’s surrounded by nature, but it’s not okay to have the same dead insects still there after the housekeeping was in the room? Same for the hallway.
Unbelievable to pay so much money for this ./
Only good thing is the gardener.

Hôtel loing de tous service et accueil déplorable chambre et terrasse salles
Petit déjeuner et dîner à fuir

Bem servido no restaurante

No âmbito de um evento que frequentei durante uma semana no Hotel Santa Maria, creio que poderia ter havido uma melhor coordenação na organização dos coffee breaks. No entanto, saliento a simpatia, o bom serviço prestado pelo staff do Hotel e a qualidade dos produtos alimentares.