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Avis HOTEL PRAKTIK RAMBLA Barcelone
Avis des membres sur HOTEL PRAKTIK RAMBLA
4.3/5
24 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Room 309 was right at the back, as we asked for a quiet room and it was perfect in April.
The building is modernista with original tiled flooring, original wooden window frames and an amazing, high, decorated roof. If guests should spot that painted areas on the frames are “old” that is the idea. If not, the original windows / doors would have to be stripped out. They are supposed to look their age. That for us, was part of the charm. Other modern installations are perfect. Our room was clean, the bathroom/shower / WC area was huge and the shower itself was powerful and lovely.
At night we used the huge 100 year old sliding door divide and wooden blinds to keep our room extra silent and dark. It worked!
The twin beds were SO comfortable although we could have asked for more pillows, we fell asleep. WiFi was perfect, so we did not bother with the tv.
Thank you all staff for making our stay so relaxed and enjoyable.
Seul bémol, notre chambre était juste à côté des espaces communs et nous avons eu quelques problèmes de bruit durant la nuit.
Nous reviendrons avec plaisir !
The hotel is beautiful and it made my stay in barcelona just perfect ❤️
Hope to come again..
Tal
立地も良いし、建物の内装も細部まで素敵でした。朝食のクロワッサンはサクサクで美味しく、コーヒーとあわせていくらでも食べられました。スタッフの方も親切で、拙い英語に笑顔で対応してくださったのが印象に残っています。
Volvimos a esperar un buen rato y al bajar nuevamente a recepción y transmitir mi malestar, la recepcionista de una forma nada amable me volvió a indicar que ya los llevaban. Volví a subir y al comentar a la persona que los trajo que no me parecía bien los tiempos y que ya había pasado por segundo día consecutivo, respondió que los clientes "deben tener la amabilidad de esperar". Prometen un servicio que no cumplen por hábito y no por algo puntual.
Por otro lado la televisión solo disponía de 2 canales en alemán, indicándonos que no tenían TDT.
E
Very nice, friendly, happy staff
Beautiful hotel, especially terras !!
Staff were incredibly friendly and helpful. They provided restaurant recommendations and were able to book tickets etc. The desk was always staffed and they were there to call a cab at 6 am. Responded & resolved my issue with the safe immediately. Cleaning staff left room and common areas immaculate every day. Allowed us to store luggage prior to check in. Service available in Catalan/Spanish/English.
The 24 hour self-serve coffee bar was convenient. The coffee was good quality. Morning croissants were fantastic. Tea & cocoa available.
We like to watch a movie before bed but couldn't figure out how/if that was possible. Not a problem but worth noting. Wifi was reliable and strong.
Perfect central location with most sights being within a 30 minute walk. Incredible restaurants, bakeries, shops, and convenience stores just outside the door.
Incredible value. And our best hotel experience in the kid's 17 years of travel.
It took me a couple of weeks to be able to revisit the traumatising situation I've experienced in this hotel. We were located on the first floor, where the hotel communal terrace is. At first, I was a little concerned, as the building has a characteristic architecture and as a consequence some of the room features, such as windows seemed "weak". As I was exploring the room, I've noticed the bathroom, which is separated from the bedroom by a glass door, had a second sliding door which I thought was to protect the light coming in when is bright (later on I came to the conclusion that might be just because there's no safety whatsoever in this hotel).
Last day I woke up noticing the bathroom window was opened and all the things we had in there were gone.
I went to the reception in pure panic, trying to explain the situation to the person there (Sandra, who I have to say, tried to help as much as she could) and the severity of this happening in a hotel where we are supposed to be and feel safe. She contacted the "hotel director" and I put it in brackets because what happened next goes beyond embarrassing for someone in charge of a hotel. This person, who never shared his name, showed 0 empathy with the situation and more importantly, took 0 accountability for what happened. He came to the room after we were told to pack our things, look around and say "I have someone for a job interview downstairs, you need to do a police report, there's nothing I can do at the moment". No apologise, no prioritisation, no comfort, no accountability, no solutions, NOTHING.
At this stage we're not even worried about what has been stolen, but the severity of what could have happened and the incredible lack of ownership from the hotel management.
Came back from the P station We've been gone for 1.30h and when asking for updates, camera footage... anything, they say "we don't know". I then see the director coming downstairs, walking with 2 people and laughing, like a normal Monday in the office. We're the ones that seem to have initiative about what just happened and when asking the director for updates he says "oh yes, we saw someone jumping in from the side building and going into your room, after a few minutes"he " left". I'm looking at him and can't believe the lack of interest or willingness to give us an actual solution. When I proceed to require an explanation and an actual solution, the director carries on with his absolute lack of management and professionalism and says "I can't give you a solution as you were the ones leaving the window open". I explained to him several times, we DID CHECK multiple times. After 25 minutes of pure frustration where a hotel director kept repeating "I'm not going to do anything about it" I've asked for a full refund for the stay. He of course said no as once again "it's our fault". 10 more minutes came by and with a very condescending attitude, he looked at me and ask "is money going to solve this issue" at what I responded "the minimum you could have done as hotel director is take ownership of what happened in your hotel and apologise for it, as you didn't do that and are unable to fix the TRAUMATISING experienced we just had, then yes, the next minimum thing you could do is indeed, give us our money back".
We did end up getting our money back, but what we had experienced in this hotel was by far, the worst treatment I ever had. I travel for work very often and after this incident, I have visited a couple of hotels where I find it very hard to sleep, fearing something like that might happen again.
I don't think anything could justify the way we were treated by the hotel director and I'll make sure everyone knows staying at Praktik Rambla IS NOT SAFE.
Nice coffee corner with garden view
Delicious croissants served for breakfast
Gluten free croissants option