Résultats Location appartement à AIRLIE BEACH

AT WATER'S EDGE RESORT

Appartement €€€
3.6/5
17 avis

Y aller et contacter

Carte de l'emplacement de l'établissement
4, Golden Orchid Drive, Airlie Beach, Australie
Voir sur la carte
Réserver sur Hotels.com
2024
Recommandé
2024

Besoin d'espace et d'autonomie ? Le Water's Edge, du groupe AT Hotel, est un resort élégant composé d'appartements avec vue imprenable sur la mer de Corail et les îles Whitsunday. Véritables oasis offrant tout le confort nécessaire, les 49 appartements sont dotés d'un mobilier moderne et d'une décoration d'inspiration balinaise. Tous disposent de la climatisation, d'une cuisine entièrement équipée, d'une salle de bains privative et de la télévision par satellite. Envie de vous rafraîchir ? Direction les 3 magnifiques piscines de l'hôtel pour savourer les vacances !

Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.

Merci pour votre aide, cliquez-ici pour nous en dire plus sur votre expérience.

Organisez votre voyage avec nos partenaires à AIRLIE BEACH
Transports
Hébergements & séjours
Services / Sur place

Comparer et réserver votre hébergement AT WATER'S EDGE RESORT

Avis des membres sur AT WATER'S EDGE RESORT

3.6/5
17 avis
Envoyer une réponse
avis_note_categorie_0
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service

Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Vous avez déjà déposé un avis pour cet établissement, il a été validé par l'équipe du Petit Futé. Vous avez déjà déposé un avis pour cet établissement, en attente de validation, vous recevrez un e-mail dès qu'il sera validé.
Chloe F.
Chloe F.
Visité en janvier 2024
view was very pretty, the rooms not clean at all left soap on the floor after cleaning the room didn’t even clean the floor only made the beds. don’t recommend
reza S.
reza S.
Visité en décembre 2023
The state of the room was a letdown desperately needs an upgrade specially the bathroom/shower, the lack of exhaust fans, resulting in an uncomfortable experience.

A fresh coat of paint is long overdue in bedrooms.

The couch in the living area is visibly old and unclean.

The pool water was noticeably unclear.

The cherry on top was dealing with few cockroaches.

Don’t recommend this place.
Paula J.
Paula J.
Visité en décembre 2023
The location and view was amazing, The lovely lady Sofia that I had been checked in by was very helpful and unfortunately that’s where it stopped.
It was my 50th birthday celebrations… I live here and organised the accommodation for everyone.

No trolley for luggage, was told to get a woolies trolley ?
There was a stash of half ones so 4 trips later I’m in.
Place was clean but very outdated.
The furniture is so average, holes, dirty, cushions missing.
Lounge I couldn’t sit in too long as it hurt your back, had to get pillows of bed for cushions for other chairs.

*3 x beds and 2 blankets in each room.
When I asked the very unfriendly and Jeff he said basically it was unfortunate there are no more blankets, each room is individually owned and that it’s hot up here anyway… I went home and brought back extra blankets and towels as you had to hire beach towels to swim in the pool that you are already paying to swim in. $2000 for 4 nights, not enough blankets and have to hire towels ? Off to a great start…

* BBQ area nice, great view, only 1 BBQ working, made cooking Brekky for 14 guests tricky.

*Spa on balcony - couldn’t use most of the weekend. If I was physic, I would have known there was a manual in a slim small draw in a hall stand that no one would find…. Like I did when I was doing a look around before leaving.
No idea how to use it, kept turning its self off… again Jeff not very helpful until this morning said I could stay the day to sit in it as it was finally hot. But I had to go home so I could wash everyone’s towels and blankets ???? before returning to work tomorrow.

****But to top it off…. My grandson was locked in the main bedroom for almost an hour at 6am… unfortunately Jeff was woken up after my son continually calling for 40 mins… he’s 2 years old and the best that Jeff had was can you tell your son not to lock the door again, that they would have to wait as he’d just woken up…. Are you kidding me Jeff ? You should not be on the front desk ever ! I feel you have past your expiry date in customer service… there was a pop lock on the bedrooms with no key ? It was almost an hour I believe that my grandson was locked in that room. Lack of care factor was horrible..

Leaving I saw all the house keepers putting vacuums and laundry bags and cleaning gear in their cars… I asked the young girl if they have to use their own cars ? She said yes…, as it’s too much equipment to carry…. I did house keeping at coral sea resort and I know how hard it is… get your sh!t together guys… bad reflection on our paradise… your part of a multi / million if not billion dollar chain are you not ?

Very very average
Elizabeth
Elizabeth
Visité en décembre 2023
Stayed in room 45. The level of excessively poor hygiene throughout the entire resort was disturbing, in particular our room. I would not be alone in the disappointment we experienced.
Every wall, surface and door was dirty, greasy and smeared
Dirty, stained curtains. Dirty pantry with vermin eggs and food refuse. Touch points not cleaned. Food found on the floor in the kitchen. Dirty, malodorous lounge and blood stains on the pillow
Distinct odour of sewerage emanated from the shower drain.
The microwave has food smells and caked on food at the back of the unit. The toaster was rusty and had vermin eggs inside it. The general grounds and common areas look dirty and uncared for, there are stains evident of spills that have have not been cleaned. No working internet! Mould in the shower recess.
Highly built up soap scum on the shower tap. Condensation stains dripping down the length of the wall of the master bedroom indicating a faulty air conditioner.

Run a mile!
Peter a.
Peter a.
Visité en novembre 2023
I cannot thank Jeff at Waters Edge Resort enough. My son and his mates travelled from Northern NSW to attend the Airlie Beach Schoolies Festival. Upon arrival at their booking venue (made and accepted MONTHS earlier for 10 people in two rooms), they were told that schoolies would not be accepted. For us and the other 9 sets of parents this was incredibly stressful. Not only was the booking fee in limbo (because the venue had withdrawn it days earlier), but we weren't sure if our sons would be on the street... Jeff took all of the boys in and set them up in one room for the first night - making sure they all had mattresses and clean sheets, and then arranged a second room for them for the rest of their stay. He gave them ideas for things to do and places to go, and treated them with kindness and respect rather than suspicion or blame for the actions of previous schoolies. Thank you Jeff - we will be highly recommending your beautiful location and yourself as a great manager.
We are so very grateful,
Peter and Louise (Riley's parents)

Trouver un hôtel à proximité

Trouvez des Offres de Séjours uniques avec nos Partenaires

Questions fréquentes :

Oui, AT WATER'S EDGE RESORT propose à sa clientèle une blanchisserie sur place.

Oui, AT WATER'S EDGE RESORT propose à ses clients un service de laverie.

Oui, AT WATER'S EDGE RESORT dispose d'un ventilateur.

AT WATER'S EDGE RESORT propose des accès adaptés aux personnes à mobilité réduite et aux fauteuils roulants.

AT WATER'S EDGE RESORT accepte les moyens de paiement suivants : Espèce, CB - Mastercard, CB - Visa, CB - American Express.

Oui, AT WATER'S EDGE RESORT accepte les paiements en CB.

AT WATER'S EDGE RESORT compte 17 avis avec une note moyenne de 3.6. Vous pouvez consulter les avis de AT WATER'S EDGE RESORT en cliquant sur ce lien ou partager votre avis sur AT WATER'S EDGE RESORT

AT WATER'S EDGE RESORT se situe au 4, Golden Orchid Drive , Airlie Beach
Envoyer une réponse