AT WATER'S EDGE RESORT
Besoin d'espace et d'autonomie ? Le Water's Edge, du groupe AT Hotel, est un resort élégant composé d'appartements avec vue imprenable sur la mer de Corail et les îles Whitsunday. Véritables oasis offrant tout le confort nécessaire, les 49 appartements sont dotés d'un mobilier moderne et d'une décoration d'inspiration balinaise. Tous disposent de la climatisation, d'une cuisine entièrement équipée, d'une salle de bains privative et de la télévision par satellite. Envie de vous rafraîchir ? Direction les 3 magnifiques piscines de l'hôtel pour savourer les vacances !
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Avis des membres sur AT WATER'S EDGE RESORT
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
A fresh coat of paint is long overdue in bedrooms.
The couch in the living area is visibly old and unclean.
The pool water was noticeably unclear.
The cherry on top was dealing with few cockroaches.
Don’t recommend this place.
It was my 50th birthday celebrations… I live here and organised the accommodation for everyone.
No trolley for luggage, was told to get a woolies trolley ?
There was a stash of half ones so 4 trips later I’m in.
Place was clean but very outdated.
The furniture is so average, holes, dirty, cushions missing.
Lounge I couldn’t sit in too long as it hurt your back, had to get pillows of bed for cushions for other chairs.
*3 x beds and 2 blankets in each room.
When I asked the very unfriendly and Jeff he said basically it was unfortunate there are no more blankets, each room is individually owned and that it’s hot up here anyway… I went home and brought back extra blankets and towels as you had to hire beach towels to swim in the pool that you are already paying to swim in. $2000 for 4 nights, not enough blankets and have to hire towels ? Off to a great start…
* BBQ area nice, great view, only 1 BBQ working, made cooking Brekky for 14 guests tricky.
*Spa on balcony - couldn’t use most of the weekend. If I was physic, I would have known there was a manual in a slim small draw in a hall stand that no one would find…. Like I did when I was doing a look around before leaving.
No idea how to use it, kept turning its self off… again Jeff not very helpful until this morning said I could stay the day to sit in it as it was finally hot. But I had to go home so I could wash everyone’s towels and blankets ???? before returning to work tomorrow.
****But to top it off…. My grandson was locked in the main bedroom for almost an hour at 6am… unfortunately Jeff was woken up after my son continually calling for 40 mins… he’s 2 years old and the best that Jeff had was can you tell your son not to lock the door again, that they would have to wait as he’d just woken up…. Are you kidding me Jeff ? You should not be on the front desk ever ! I feel you have past your expiry date in customer service… there was a pop lock on the bedrooms with no key ? It was almost an hour I believe that my grandson was locked in that room. Lack of care factor was horrible..
Leaving I saw all the house keepers putting vacuums and laundry bags and cleaning gear in their cars… I asked the young girl if they have to use their own cars ? She said yes…, as it’s too much equipment to carry…. I did house keeping at coral sea resort and I know how hard it is… get your sh!t together guys… bad reflection on our paradise… your part of a multi / million if not billion dollar chain are you not ?
Very very average
Every wall, surface and door was dirty, greasy and smeared
Dirty, stained curtains. Dirty pantry with vermin eggs and food refuse. Touch points not cleaned. Food found on the floor in the kitchen. Dirty, malodorous lounge and blood stains on the pillow
Distinct odour of sewerage emanated from the shower drain.
The microwave has food smells and caked on food at the back of the unit. The toaster was rusty and had vermin eggs inside it. The general grounds and common areas look dirty and uncared for, there are stains evident of spills that have have not been cleaned. No working internet! Mould in the shower recess.
Highly built up soap scum on the shower tap. Condensation stains dripping down the length of the wall of the master bedroom indicating a faulty air conditioner.
Run a mile!
We are so very grateful,
Peter and Louise (Riley's parents)