Avis LA VERANDA RESORT PHU QUOC - MGALLERY Phu Quoc

Outstanding service from people that actually cared. We didn't want to leave.

Four nights in March, and we had a lovely stay. Everyone from Front Desk, over Housekeeping, to staff by the beach or the pool were friendly, helpful and welcoming.
The hotel is absolutely gorgeous. The room was spacious and quiet. The food was excellent.
The beach front was, on the whole, slightly underwhelming, and the sand bags did nothing to enhance the charm, but this was a minor gripe.
Tip: Don't book tours through the hotel, as it wasn't worth the money.

Colonial style Hotel. Beautifully maintained in garden settings. From the moment you arrive you experience the attention from the staff that lasts for the duration of your vacation. A little bit of paradise.

As good as it gets. Small, boutique, 74 room French Colonial beachfront hotel. A stunning adult-only oasis right the middle of chaos. Can't do much better. Staff is amazing.

Just finished our 3 night stay at Phu Quoc. This was almost as perfect as a stay could get. Full points for the beautifully decorated room, elaborate breakfast spread, amazing location right in the middle of all restaurants, spas and laundromats. But the best of all were the staff and service- I have not seen any property operate with such efficiency and precision. They took my Dietary preferences during checkin and I did not have to once reiterate it during any of my meals through the stay. The events that they setup - the cooking class and the wine tasting were excellent as well.

Areas of improvement: I saw couple of other guests mentioning sunk mattresses - I had the same issue - despite them trying for two days, all the mattresses seem to be well past their replacement date. Hope the management pays attention and replaces them.

Secondly, the restaurants charge 65k for water - and this is not bottled water but just filled from a dispenser - a lot of the bottles did not seem to have been washed thoroughly. I am sure they can do better here - either not charge for dispenser water or better maintain the bottles.

Overall, these were minor issues. I cannot recommend this resort enough. We loved our stay here. The staff are the best - they are professional and go out of their way to help you in every way. Convey our regards to the reception, housekeeping, chef, restaurant and the beach staff.

Très beau resort à l'architecture coloniale et à taille humaine, noyé dans la végétation et bordant une large plage propre et ombragée.
La décoration est raffinée et élégante, le service professionnel et le personnel disponible et réactif.
Les chambres sont spacieuses et invitent au repos.
Excellent restaurant (le Peppertree), petit déjeuner offrant une grande variété de plats salés et sucrés (tous de très bon niveau).
Nous avons passé une semaine très agréable et ressourçante, ponctuée d'activités très sympa (Tea time, cours de cuisine, Rum academy). Et n'oubliez pas de déguster un de leur délicieux cocktails (notamment le signature sim berry martini !) le soir au coucher du soleil...

The rooms are wonderful, pool, beach and spa were spectacular. The breakfast buffet was delicious and the staff was perfect!

A place you must have enjoyed.. service is immaculate. What a team of staff.

Felt totally satisfied in every way possible. The food, ambience, service, and all arrangements were utterly to satisfaction

Such an amazing resort, stunning and peaceful,a short five minute walk to the main road but so quiet in the resort you feel like you are miles away from anywhere. All the staff are absolutely amazing could not fault anything

A wonderful stay at La Veranda. Excellent staff really looked after us. Great food and cocktails. Excellent facilities.

I had the most amazing time at this beautiful resort and have already recommended it to my family and friends. Wonderful rooms, facilties and staff. The best holiday I have ever been on! Thank you for making my stay so enjoyable. Also a special shout out to Sam for being so friendly and professional!

Vom ersten bis zum letzten Tag haben wir uns hier sehr wohl gefühlt. Sehr aufmerksames und immer freundliches Personal, hervorragende Speisen und Getränke. Abwechslung durch Angebote wie Massagekurs, Kochkurs oder Rum-tasting haben die Tage schnell vergehen lassen. Vielen Dank an das gesamte Team hier im La Veranda Resort.

Bel hôtel et qui est bien situé aussi. Facile d'aller à la plage courant de la journée et ensuite aller au Night Market le soir.

Cadre magnifique dans un écrin de verdure . De style colonial, on a l’impression d’être à une autre époque.

Chambre propre et grande.

Restaurant du petit déjeuner super avec une vue mer magnifique.

Le personnel est très agréable et souriant.