HOTEL HEGRA
Hôtel familial situé sur Herengracht, à proximité de la place du Dam, offfrant une belle vue sur le canal.
L'hôtel Hegra est « l'endroit où l'on se lève et se couche et tout ce qui s'y passe de merveilleux entre les deux ». Il est logé dans un étroit bâtiment du majestueux Herengracht, à 5 minutes de la place du Dam. Il a été complètement rénové récemment et remis au goût du jour tout en gardant l'attrait historique. La vue sur le canal étant belle, les chambres avec vue sont naturellement plus charmantes que les autres. Les escaliers sont raides et il n'y a pas d'ascenseur, signalez donc tout problème de mobilité en amont de votre séjour. Une belle adresse.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Additionally, the hotel had an awful staircase that was difficult to use, especially with luggage. It seemed designed for less than 160cm height.
The hotel's service was poor, the rooms were tiny, and I even found mold on the toilet paper! No body was there to even change it!
But the worst part was when I reported the water problem to booking.com, the hotel lied and claimed it was just a 5-minute issue, which was not true.
In summary, my stay here was not good because of safety problems, an unusual staircase, bad service, small rooms, and even moldy toilet paper. The police blocked the road and declared the area unsafe, but the hotel didn't seem to care. I strongly recommend finding a different place to stay in Amsterdam.
Indeed, the hotel's management should be ashamed of the way they handled safety concerns during my stay. It was a disgraceful lack of responsibility and communication on their part.
In case they are reading this, Shame on you, and try to have some dignity with you next poor customer.
My room No 7 at the very top of awkward narrow very steep steps felt more like a prison cell. Cold on arrival with no view. Shower quite slow although very clean.
The hotel is not huge but it is the Amsterdam « charme » after all ????
The room was very cosy and nice, would recommend it 100% for 1 or 2 night(s)
Staircase is not suitable for suitcsses!
-Dirty rooms
-No service
Dont throw your money out on this.