HÔTEL QUINTESSENCE
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Hôtel disposant de suites luxueuses avec une vue sur le lac Tremblant sans oublier le spa et plusieurs activités.
Le Quintessence ne propose que des suites avec vue sur le lac Tremblant et toutes sont munies d'un foyer et d'un balcon ou une terrasse. Sur ces lieux d’un luxe indiscutable, les services vont de pair, du restaurant au bar à vin, sans oublier le centre de santé Spa Sans Sabots et les nombreuses activités offertes sur place ou en partenariat. À savoir que le Quintessence figure dans la prestigieuse liste du Forbes Travel Guide 2021 des meilleurs établissements au monde et a reçu le prix "Best for Romance" du Condé Nast Johansens Awards for Excellence en 2020.
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Questions fréquentes :
This was the second time we stayed at the Quintessence. The first time was magical! We had a classic suite and the experience couldn’t have been more positive. It was such a positive experience that we decided to make this an annual trip.
Fast forward to December 2023, we decided to upgrade our room since this trip was also for our honeymoon. When we arrived, we were very disappointed. We found that the executive garden level suite is not an upgrade from the classic suite, but instead a downgrade. It is in the back corner of the hotel overlooking the parking lot with an obstructed lake view.
We requested to have our room moved several times, even switching back to a classic suite even though we paid for the “upgrade”. We also offered to move after our first night since there were classic suites available starting on day 2 of our trip, which they did not allow.
This was such an unfortunate experience that could have been avoided if the room was not advertised as an “upgrade”, or if we were allowed to switch rooms. I strongly suggest adding a disclaimer to this room type and/or proactively alerting guests who have stayed at the hotel previously that this room type is not an upgrade.
On a positive note, the doormen and restaurant staff were exceptional! The spa services were also top notch. If not for the challenges with the room type, we wouldn’t have any hesitation booking another year at the Quintessence.