ESTÉREL RESORT
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Hôtel disposant de suites luxueuses et ultramodernes avec un menu gastronomique sans oublier les activités pour se détendre.
Emblème de villégiature depuis des décennies, l'Estérel a rouvert en grande pompe grâce à un projet de transformation majeure. Ses hôtels, Évolution et Émotion, proposent de superbes suites, à la fois luxueuses, spacieuses et ultra modernes. Côté repas, un menu Découverte propose une expérience gastronomique à même la superbe cave à vin du resort, le ROK se spécialise dans les grillades et Le Voilier est un bistro tendance. Il ne reste après qu'à profiter des nombreuses activités proposées sur place ou, encore, de s'offrir un soin détente au centre de santé spa.
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The receptionist that took care of us (Joliane) was super professional and got things done. We had a little issue with the fireplace not lighting up and her and her supervisor got it fixed very shortly after mentioning it. We were also able to make requests via text and the response time was once again amazing! What a great feature.
Julia at the bar was also lovely and professional. I highly recommend this place for your next trip if you want to relax, eat well and enjoy a nice view within reach of Montreal.
My husband and I booked a stay for the first time with Esterel resort for our honeymoon in February and despite being quite pleased with a lot of the amenities esterel resort had to offer, the room was highly unliveable.
There was a rumbling noise that sounds like some machine starting up (perhaps a heating unit) that went off EVERY MINUTE our entire stay. We were unable to sleep the entire night, which was very disappointing as, with two young children at home, we were looking forward to this getaway for a very long time.
I went to the front counter to address the situation and was told to send an email with the recording attached and I did. I also highly recommend visiting the room themselves to see how loud it is.
I sent this email and received no response. Nothing.
We ended up leaving earlier than we had intended as, following having to endure that the entire night, the sound was making it unbearable to stay in the room even in the morning.
As I said, we are very disappointed that after spending so much money to stay at this resort and having enjoyed almost every other aspect of our stay, that our entire experience was so soured by this.
Over a month later and esterel resort didn't even acknowledge receipt of my email. I suppose they were just waiting for us to leave and then ignore us.
This left me no choice but to leave this review.