JNANE TAMSNA

My friend and I came for the day, for the pool and lunch offer at €40.

It was a magical getaway from the hustle and bustle of the city and we did not want to leave.

From the moment we arrived, the staff were so attentive and the interiors and grounds are simply beautiful.

We had a choice of 5 pools to choose from and were able to spend the day uninterrupted with a pool to ourselves surrounded by lush gardens.

The most relaxing week of my life!
My stay at Jnane Tamsna was beautiful and surpassed my previous stay at a riad in the Medina by miles! Only a short drive from all the best spots in Marrakech, the hotel was like a secret paradise and a familiar home at the same time. The beautiful gardens and heated pools were an awesome way to start and end my days. My room had that home away from home feeling and the attention to detail blew me away. From the design, to the staff and especially the food none of the little things are missed here. The food was fairly priced and the freshest possible in Marrakesh (much of it from their own gardens!) The staff was responsive and trustworthy and even helped me with my bags for my 3am flight!

I recommend this hotel to all my friends going to Marrakech because aside from being an 5-star hotel, it has a reputation that brings interesting and diverse guests! My week was full of meeting great people over dinner or cocktails by the pool. 10/10 could not recommend this place enough and will absolutely be staying here again

My partner and I recently spent 5 nights at Jnane Tamsna and, overall, we found it to be a beautiful oasis. The hotel itself and its grounds are beautiful - extremely tranquil, being about a 25 minute drive from the Medina. This won’t suit all guests, given the lack of proximity to other amenities, but if you are looking for rest, peace and quiet (which we were), then this is the hotel for you.

Other positives to mention are the food and the staff. We are vegetarian and we loved that there was a different 3-course set menu available every day for lunch and dinner. Every meal we had was delicious and it was especially satisfying to know that the vegetables had been grown in the hotel’s organic gardens. Again, this won’t suit everyone (for example if you prefer lots of choice) but for us this worked much better than having a menu with 1 or 2 veggie options that we had to eat on repeat (as is the case in many other hotels).

The staff are all so friendly, as are the owners Meryanne and Gary (and their beautiful dog, Smokey). We used one of the pools during our stay which was heated (much welcome in March, when the weather was warm but not super hot).

While we were visiting, the creative-in-residence did a reading of one of their short stories in the bar, which was very interesting and poignant.

A few points of constructive criticism which I hope the hotel will take onboard in the spirit of self-improvement:

1. Our check-in was a little chaotic. There is no reception / front desk and so we stood around for a while, to then be told by a member of staff that our room wasn’t ready yet, and invited to have lunch in the garden. Whilst we were hungry and therefore happy to do so, we weren’t given any information about the set menu structure of meals, eg the timing or the price. We also were not offered a tour of the grounds, so again we did not receive information about the pool / bar etc. Later during our stay, we saw other guests being given tours so it may be that the staff were just too busy when we arrived.

2. The locks to the bedroom doors are padlocks, which means they cannot be properly locked from the inside. One evening when we were in bed, a guest who was attending a private party came into the ante-chamber of our bedroom thinking it was the bathroom. I understand the old-style aesthetic, but if the doors had normal locks on them this would not have happened.

3. There is no filtered water freely available at the hotel - all water has to be purchased in bottles via the concierge. It is not cheap, and it means you have to wait for one of the concierge to see your WhatsApp, respond, and bring the water to your room (which can be time-consuming). This would be less problematic if there was a shop nearby but given the rural location of the hotel, we were dependent on obtaining water from it. The bottled water available is only in 70cl bottles - I imagine it would be more eco-friendly to have lots of water filters dotted around the grounds, for guests to fill up their own bottles / glasses.

4. We booked a private yoga lesson with the yoga teacher who works with the hotel. It was too cold to do yoga outside because it was a morning lesson (in March), and when the yoga teacher arrived she said we had to do it in the bar because she had been told that the usual room that she uses for yoga classes was occupied by guests. The bar was not a good environment for a yoga class - especially as there had been an event there the night before and it had not been cleaned, so there were lots of empty drinks and shot glasses sitting around the bar. If we had known the lesson was going to take place in the bar, we would have rescheduled to a time when we could have it in a more suitable environment. I should say the yoga teacher herself was very good - no criticism of her, but the location of the class (which was outside of her control).

Other than those small issues, we really enjoyed our stay, would recommend the hotel to others, and would consider coming back again in the future.

Jnane Tamsna is a slice of paradise where you are constantly surrounded by natural beauty that enriches your soul. The team is incredibly kind, welcoming and always there to help you with any questions you might have; I look forward to seeing them all every time I visit. One of my favourite places in the world.

My husband and I and our 3 children (ages 12, 10 and 7) have just got home after spending 5 nights at Jnane Tamsna. From the first enquiry to the final farewells, everyone and everything about JT has been wonderful. My initial enquiries were responded to promptly, with full details to all of my questions provided helpfully by Marya. I was lucky enough to be in Marrakech a few weeks before I brought my family and the concierges Oualid and Raschid were already available to respond to me via WhatsApp. Oualid took great care and time to show me around the grounds and discuss possible family excursions with me when I visited for a look around. This was a great help and Oualid is a kind, friendly and helpful person! From the moment we arrived our every need was catered for. Oualid and Raschid booked taxis and transfers, restaurants, day trips and guided tours for us and everything ran smoothly. All of the staff are friendly and looked after us so well. The children loved the swimming pools and tennis court. Breakfasts, lunches and dinners were all delicious and there were children options too. Staying at Jnane Tamsna was the holiday we needed and it fulfilled all of our needs and more!
The only reason I held back a star on the rooms is because I felt that the showers could have been better. It took a while to get hot water running and one of the showers broke on our first night, but it was fixed immediately. Honestly, this is really the only thing which didn’t exceed every expectation and the showers were perfectly adequate and did what we needed them to do!
I can wholeheartedly recommend a stay at Jnane Tamsna for a perfect Marrakech holiday and I sincerely hope to visit again soon. Thank you, Jnane Tamsna, for the wonderful memories.