PLANIBEL RESIDENCE

Donc au vu des avis hélas !!!! je n irai pas

Grand hôtel bord de route d'un côté avec vue sur une rivière et la montagne, de l'autre côté, vue sur un petit centre commerciale, restos, pistes et montagne.
Les chambres ont été entièrement rénovées avec goût. Salle de bain avec WC, lavabo, évier et douche à l'italienne.
Grand resto bien aménagé, des buffets variés et typiques vous sont proposés tous les jours. Réellement délicieux, variés, bien présentés. Le personnel est très pro, efficace et sympathique. Bémol, le bruit lors des repas, les parkings sont payants, intérieur comme extérieur et les casiers à ski sont situés au niveau -2 des pistes.
Quoi qu'il en soit, nous avons passé un bon moment, mérite 4,5/5

Świetna lokalizacja wygodne pokoje wokół sporo miejsc gdzie można coś kupić i zjeść, trasy narciarskie niezłe, chociaż kanapy bez pokryw, a więc gdy jest zimno i wieje to niezbyt przyjemne. Za to widoki niesamowite fantastyczne

Uno schifo totale! Gente ubriaca ovunque, gente con gli scarponi che vaga nei corridoi a tutte le ore della notte! C’è una gomma da masticare da 3 giorni nelle scale! Ma volete pulire??? L’ immondizia fuori dalle camere da 4 giorni!! Ma che schifo è?

The Hotel management really tremendously lets itself down due to extremely poor regulation of the pick-up/drop off parking, both on the entry ramp and under the portico.
Our attempted arrival was in the evening, after a long 12 hour drive, and then having no access to the frontage of Hotels reception hall, was very infuriating.
7 other vehicles were selfishly parked there for the night, next to the hotel wall. (I checked later). This created little room for other guests coming and going to arrive or depart easily. The single lane of arriving cars and minibuses, were then greeted with a lengthy queue to the front doors up and along the ramp. There was no room to pass one another due to the obstructions caused by parked vehicles along the ramp and portico.
Reloading on departure was no better !!
The unmanaged and poorly regulated situation, has put me off returning, as it was a massive waste of time when feeling tired after a long journey.
Unbelievably it then also delayed our departure schedule by 30 minutes as well, due to the same congestion.
But even worse was the abuse and honking of horns from other later arrivals towards us, once we did finally reach the unloading point ourselves. This after, we too had frustratingly been in their shoes, but in a more polite, patient and courteous manner.
It was Chaos !!
Please TH Hotels get it sorted.
NO PARKING on the ramp or portico.
This would create around 6 quick drop off / loading spaces on the right hand side with room then, on the left hand side to drive by and move away. (Like an F1 Pit-lane).
I believe drop off / pick up time should be limited to 15 minutes maximum.
Until this is rectified satisfactorily, I will not be keen to return.
Regards, and hoping for a swift solution.????