THE CHEDI

So I booked this hotel which turned out to be a bit too far from my working location. So, next morning I packed up, and spoke to Marco* the reception officer, who was super courteous and friendly. He understood the situation and my problem was solved. Also, he explained that I had booked a flexible rate which helped me get a full refund. I was so relieved which really made my day. Great customer service means the world to a traveler.

Aperitivo in terrazza per il fuorisalone......senza aperitivo!!!! Potevate fare meglio!!!

The front desk team (Isma, Silvia, and Frederica) made us feel at home with their warm hospitality. The rooms are large, the public transportation is excellent, we reached Duomo and Central FS in a record time.

Hello every one and hope you are doing well.
i want to share my review with you but maybe is a long review .
i travel to milan with my family on 21 of March.before travel because our travel plan was for 15 nights,we decided to book a apartment from Airbnb with lower cost .I arrived 10 pm and we went to the Airbnb location and it was 180 degree diffrent with photos and details.on the beds was many hair and etc....
i didnt know what should i do in this case in a foreign country with my wife and 2 kids.i tried to find a hotel for 1 night to stay and after i think about the soloution.
I found radison blu hotel milan and i had a experience with radison blu hotel before and i booked 1 night and we went there.
The guy asked me why you are depressed ?and i explaind for him what happened.
He told o worries go and take a rest and tomorrow come and talk with supervisor and he will help you .
Tomorrow morning i came to reception and explaind what happened and i want to stay 14 nights more.They talked with mr Marco who was supervisor .they gave me a best offer with two room include breakfast ,withe a best parking offer and late checkout for the last day .
i was surprised and now i dont know how i can appriciate them because i was in a bad situation.
i lost my money in Airbnb but with the radison blu hotel milan and their staff i forgot every thing.
The rooms were so clean ,big size .Staff were so friendlyevery where in hotel .From security to managment.In recepetion Mrs Federica was so helpful and nice and helped me very much .breakfast was excellent and perfect but it was the same all day .I cant remeber the guy name in resturan but he was so nice and on easter gave a gift to my kids.
Hotel facilities were perfect like gym,pool and bar.
i wish this long review help you to find a nice hotel in milan like radison blu hotel milan .
At last im so appriciate of the Nice staff and mr Marcho .
Regards:
Alireza

We would like to thank Marco for his help and friendly attitude! There were some issues, and he was super fast in solving everything. Thank you so much!