PESTANA TRÓPICO ^{* * * *}

Great rooms, the sound of the ocean is so soothing. Hotel is in a great location. Enjoyed my morning runs out of the hotel

Pestana é a cadeia de hoteis que por norma escolhemos pelos Países que viajamos.
Mas este Pestana Tropico Cabo Verde foi tudooooo, desde a simpatia, a comida , comodidade, disponibilidade para dar informaçao .
Humildade do staff, quartos limpos e espaçosos, modernidade e segurança.
E fecho o comentario dizendo qie o Trópico C. V tem uma puscina de água salgada maravilhosa ????

Ein sehr schönes Hotel in Praia. Es hat ein gutes Restaurant, einen ganz schönen pool, und eine Poolbar. Das Bett ist sehr bequem und die Zimmer sind sehr sauber. Top Adresse in Praia.
Das Personal ist sehr freundlich. Besonderen Dank an das Team an der reception, das uns sehr geholfen hat um eine überteuerte Taxifahrt zu verhindern.
Und auch grossen dank an Becky und ihr Team. Sie haben uns geholfen, den Transport auf der Insel zu organisieren.

I have plenty of things to say about our stay in this hotel.

Positive

- Location: You are close to the airport, the beach, the old town (20 min by car), and the city center (about 15 min by foot but it's uphill at some point).

- The hotel itself is beautiful. We really liked the pool area with the restaurant.

- Rooms are big.

- Buffet breakfast was good. Lots of options.

- The cleaning service was excellent. They left everything spotless in the room.

- It was nice to have a restaurant in the hotel. We ate there every day. They have a lot of options, vegetarian and vegan included. They are also flexible to adapt a dish if you request it.

- That last point takes me to a negative/positive point about the restaurant and the hotel. One night, my boyfriend ate fish at the restaurant and threw up all night (it's not because the fish was bad or anything, but if it's too hot, avoid dishes with fish in it to be safe). We talked to the receptionist and manager in the morning, and they were excellent at taking care of him. A driver took us to a clinic nearby and explained everything to the receptionist there. The hotel immediately reimbursed us for the consultation and shot my boyfriend got at the clinic. They checked on him all day and sent him tea and food free of charge. We truly appreciated their gesture. They also offered us the ride to the airport for free and the restaurant adapted some dishes for him to eat them.

Negatives

- Some things are a little bit outdated (they are under renovation, so I think it is not that negative).

- The room was big but not very functional or comfortable. For example, we had two twin beds put together, they were not very comfortable. There wasn't a coffee machine or kettle. There was a desk, but the big space could be used differently, in my opinion.

- The pool was not very clean. We had the feeling it was never cleaned during the time we were there.

- Staff were not very welcoming. Some people at the reception, yes, but most of them would barely answer questions or requests. Same with the restaurant. Sometimes, they were a little bit rude. Never a smile. The receptionist that was there the morning my boyfriend was sick and the manager were incredibly nice, though.

Overall, it was a good experience. I wouldn't recommend staying for too long in Praia, though. Unless your plan is to visit museums or historical places, there isn't much to do. But this hotel is a very good option!

O tropico é um hotel muito acolhedor e com uma equipa sigular. Foi um prazer enorme estar hospedada neste hotel,vou ficar com muitas saudades das comidas locais que são servidas no restaurante.