SOUTHERN SUN MAPUTO
Seul hôtel de luxe de Maputo à être directement situé sur la plage, le Southern Sun est un vrai resort de vacances de la chaîne hôtelière sud-africaine. Un havre balnéaire en pleine ville, au calme. Toutes les chambres offrent un espace luxueux dans une ambiance rétro chic et des meubles d'inspiration victorienne. L'ensemble est très plaisant. Le bar-restaurant se trouve face au large, on y apprécie les fruits de mer, les couchers de soleil et les dimanches jazzy au Evolve. La pièce maîtresse est la piscine avec ses palmiers et sa pelouse verte, devant la plage.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Avis des membres sur SOUTHERN SUN MAPUTO
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Thank you very much for taking your time to rate us at Southern sun. It does mean a lot to us. I have notified management of your comments. We hope that you will be back soon to enjoy the warm vibe our team provides
Kind regards
Southern Sun Maputo team
The hotel needs to shut down for a while to renovate the place. What I paid for was definitely the beach Front view and not the room.
Thank you kindly for your review
Best regards
Southern Sun Team
The reason I have given two stars is because, over two months later, the hotel has been unable to refund me the holding deposit they took on my UK debit card when I checked in. I've spoken to reception, to the Financial Controller, all numerous times, but there is simply no urgency in helping me to get my money refunded. They blame the bank, the bank blames them.
The deposit is a relatively small amount. But it does beg the question - should a guest have to be responsible for checking their bank balance to ensure that their deposit has been refunded? I think not.
Come on guys - it's simply unacceptable in this day and age. If you were happy to take my money, be happy to refund it to me
Thank you for replying on the google platform as I have been trying to contact you on your TripAdvisor platform where you posted the same review. Please could you send me an email (john.rutherford@southernsun.com) so that I may assist you with the issue that you had in August.
Kind regards
John
Thank you kindly for your review. We Appreciate it.
Best regards
Southern sun Team