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Avis PROTEA HOTEL ONDANGWA Ondangwa
Avis des membres sur PROTEA HOTEL ONDANGWA
2.9/5
22 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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Le service au restaurant compliqué, faute de personnel. Les plats ne sont pas top.
Personnel très sympa mais en sous effectif insuffisant
La serveuse était seule pour tout le restaurant et le bar .
Elle n a perdu son calme et réceptive à toute nos demandes
J ai demandé le manager mais comme tous les managers ici sont à Windhoek
Incroyable je n ai jamais vu ça laissez le personnel à l abondant
Restaurant fish with mashed potatoes was tasty though, but cooked for 45 minutes or so. Cost $8 USD per person. Extra star for that.
Checkout was efficient
Service was good
Breakfast had decent options
Staff were friendly
Parts of the hotel does feel a bit dated
But my stay was pleasant
The stuff is lovely and polite and helpful i must say.
Ive only had brekfast there and its totally great, loved it.
Let us start with the positive points first, the airconditioners in the rooms work. And this heat that is rather a necessity more than it is a luxury. Bedding seems to be clean and not too worn which also makes a stay more comfortable.
Breakfast also is not bad at all and manages to set up your day well.
The negatives are items that can be fixed and rather easily. Should I say most of them can be fixed easily.
The first negative is the staff. For the simple reason they lack proper training. A well trained attentive staff member can make an average establishment into a good one.
The restaurant for dinner also leaves much to be desired as service was slow and the menu limited with items not being in stock.
The overall experience leaves one decidedly underwhelmed given that it is part of Protea Marriot group.
The problem one has to deal with is finding a reputable establishment and in areas such as these one tends to revert to tried and tested brands. It’s when these brands then fail to live up to their own standards that one feels let down.
Not the worst place I’ve had to spend a night but certainly not the best either. Next time I would think twice before returning as a guest