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Avis OKONJIMA - HOME OF AFRICAT FOUNDATION Otjiwarongo
Avis des membres sur OKONJIMA - HOME OF AFRICAT FOUNDATION
4.3/5
25 avis
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OKONJIMA - HOME OF AFRICAT FOUNDATION
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"Eigentlich" verdient die Campsite 5 Sterne. Allerdings ist der Preis auch sehr hoch und ich bewerte die Lodge mit.
Ich würde jederzeit wieder kommen und auf alles was die Lodge zu bieten hat, verzichten.
Un moment de connexion avec la nature assuré
Le personnel est très avenant
Nous avons extrêmement bien mangé
Our tours were beautiful and interesting since we could learn a lot about Namibian wildlife and the cats in specific. Very high chances to see Leopards! We also saw Giraffes, Zebras, a Rhino…
The campsite was great and had everything we needed. It was worth every single cent.
In March we booked accommodation for July 10th for two nights for two people as part of our 3 week trip to Namibia.
It was paid in full on March 13th, about 1,200 euros, approx. That amount included the full national park fee.
We did some extra activities and expenses at a cost of just over 300 euros, which was paid separately.
But in the final bill, they charged us again the park fees that we had already paid in March, and an extra of more than 500 euros corresponding to a higher class accommodation that we did not hire and that nobody mentioned to us. We had booked at Plains Camps, but they put us in Bush Camp.
We were not notified, nor were we asked for permission, nor were we consulted beforehand if we were willing to pay the extra cost.
The photos on the website are very similar, as they both have large windows to the outside from the room, so it is easy to confuse them. In fact, I wanted to book at the campsite, as we were going with a 4x4 with a tent on the roof. We didn't need a room. But there was no room at the campsite available....
I don't have to know one from the other, especially when I booked 4 months before. When I arrive at an accommodation I trust that they know what I have booked.
At first I doubted whether I had paid the initial bill in full, as we were given a rather confusing bill in Namibian dollars.
But it was when I got home that I realized the error in the accommodation and payments.
I have contacted them to try to resolve the issue. They told me they were going to review it, but it has been over a month and I have not heard anything.
There are better and more serious sites, so they are NOT RECOMMENDED.
Le service pour le dîner du soir est également a revoir, on nous emmène les plats sans nous dire ce que c'est et on doit même demander à boire car personne ne s'en soucie, c'est dommage !