ONGUMA GAME RESERVE
2024
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Onguma Game Reserve dispose de cinq lodges, de deux campings et de 34 000 ha de nature sauvage à explorer.
Onguma Game Reserve vous accueille dans un style très élégant. Cinq lodges, deux campings et 34 000 hectares de nature sauvage à explorer. Bush Camp et Etosha Aoba Lodge acceptent les enfants de moins de 7 ans. Le Tented Camp possède une piscine et une douche extérieure mais pas de climatisation. Le Fort, à savoir, le lodge de luxe de la réserve, est certainement l'option d'hébergement phare avec sa décoration très chic. La réserve abrite également le camp Kala pour une expérience plus authentique de la vie sauvage ainsi que deux campings.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
Informations complémentaires
Informations et horaires sur ONGUMA GAME RESERVE
Formule avec dîner et petit déjeuner de 4 630 N$ au Bush Camp à 14 080 N$ la suite Honeymoon au fort. Piscine et Wifi.
Message du propriétaire
Situé sur la frontière orientale du parc national d'Etosha, en Namibie. Nous offrons du bon jeu, de la romance, de l'aventure et bien plus encore!
Avec 5 lodges, deux campings et 34 000 hectares de nature sauvage à explorer, nous avons une option d'hébergement qui vous convient!
Avis des membres sur ONGUMA GAME RESERVE
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
We booked and paid in full on line but when we arrived they had no record of us. I showed them our booking and payment confirmation but rather than apologising they treated us as though we had somehow done something terrible.
I was told to email the payment confirmation to them so they could check it and laughed at for booking so late (we had booked that morning).
The people checking in before us were told that all the tables in the restaurant were full but were offered a menu to look at and told that the staff would be happy to put out chairs by the watering hole to accommodate them. They were then offered a map with their campsite marked on and carefully directed where to go.before being wished an enjoyable stay.
When it came to us we were told that they were sure we would be far more comfortable cooking our own food at our campsite. When I said we had had a long day and hoped to eat with them they said they might be able to find some chairs but again told us it would be much better if we ate at our campsite.
We were then told our campsite number and the member of staff went to walk away. I asked whether we could have a map so we knew where to go as the previous people had. The member of staff looked annoyed, handed a map over and waved his hand dismissively saying our pitch was ‘over there’. He then said if we couldn’t find it we must come back as we were not allowed to drive around on our own. He then walked away.
I have no idea what crime we had committed to be treated like this, they are clearly able to be polite to guests as shown by the way they spoke to the people before us. I don’t believe we are less well presented than anyone else, nor impolite or difficult to deal with.
Be warned - you take your chances here, they either like you or they don’t!! Sadly this ruined our stay as we felt very unwelcome and as an expensive campsite (N$810 per night) we had hoped for a more enjoyable experience.
Your review is concerning to us and we’re working to resolve the check-in procedure right away. It does seem like our online booking system was offline and did not show on our side, but we are investigating the matter with the service provider. Onguma Tamboti Campsite is fortunate to have occupancies higher than any year recorded. We are therefor in the process of expanding our seating area and tables available in the Restaurant that will be arriving this week, as well as introduced more services for food delivery to the campsites due to the high demand, although this should not have been your only option. We have also welcomed some new staff to the team in the last month and do apologize for the uncommon occurrence that didn’t meet expectations.
We would not be able to grow and develop without feedback like yours. Although we’re disheartened by your experience, we’re grateful for your feedback so we can work to prevent it from happening again.
Thank you, Marelize
Would highly recommend for a relaxing stay where you're taken care of by an amazing staff.
Suite à un soucis pendant un des safaris le management ainsi que le guide nous ont plus que satisfait dans la gestion et nous ont offert une compensation. Ici la satisfaction client est prioritaire. Nous étions en campsite tout était parfait!!
Questions fréquentes :
Es gibt einen Pool mit schattigen Liegen zum Ausruhen.
Die Rezeptionistin war super lieb!
Das Essen im Restaurant war auch gut, der Service ist noch ausbaufähig. Da wir da aber keine großen Ansprüche haben, 5 Sterne!!! Im Restaurant gibt es Blick auf ein Wasserloch, echt schön.