Retour à la fiche établissement GLASS RESORT

Avis GLASS RESORT Rovaniemi

Avis des membres sur GLASS RESORT

4.8/5
20 avis
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Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service

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Daniel A.
Daniel A.
Visité en avril 2024
Beautiful resort and very central and close to the airport. Just walking minutes away from Santa’s Village. The rooms are nice, but not sure you get what you pay for as they provide you with extras, such as wine, champagne and more. However, there is a catch, there is a hefty price tag associated with each item, unlike other fancier hotels we have stayed at in the past. Young children are also charged as adults.

We spoke with the food wait staff who were very friendly and extremely helpful. They had mentioned that during their entire time working for the past 6 months, they had only seen the Northern Lights 2 times total, one time in December and another time in March, it’s currently April 5th. If you are expecting to see the lights from these expensive rooms, the lighting/windows and the neighboring units do cause lots of glare and light pollution making it difficult to see. You will be forced to go outside or spend another $100USD for a tour, if the lights even decide to show in Rovaniemi.

The front desk staff is not very friendly or welcoming, however, you will feel safe as it seems as though their main objective is to watch your every movement on their premises. Just be prepared as their jacuzzis are outside facing and visible to everyone with very little privacy. I would not recommend Glass Resorts to friends or family. Not sure whether every room has a sauna, but ours did and that was a nice touch.
Horst G.
Horst G.
Visité en mars 2024
Super tolles Resort mit Wirlpool, Sauna und beheizter Glasfront. Lecker Essen mit sehr freundlichen Servicepersonal.
Man muss einfach alles empfehlen
Merin M.
Merin M.
Visité en mars 2024
Exquisite! Absolutely stunning property, interiors and design, matched with an incredible restaurant.
Nicole A.
Nicole A.
Visité en mars 2024
Beautiful resort! The included dinner was delicious and they also went out of their way to prepare us breakfast and leave it in our room the night before our departure since we had an early flight the next morning. The only flaw we experienced was the receptionist who checked us in on 22 March just before lunch time. She was not very welcoming and I felt like we were an inconvenience to her. Our room was not ready, so we left for several hours. Upon returning, the same receptionist was there checking in another couple. Her whole demeanor was different towards them. She was engaged and welcoming the whole interaction. After helping them, the receptionist did not acknowledge me. Instead, she left and stood in the doorway behind the desk and started talking with her colleagues. She finally came back to the desk after a customer who came in after me approached and helped him instead. She seems to be selective about the people she provides great service to.

I did not encounter this type of interaction with the other staff. Others were very welcoming and attentive. For a resort of this caliber, you would except service to be flawless throughout.
NINA J.
NINA J.
Visité en mars 2024
飯店位於聖誕老人村後面
走路就看到了
非常高檔的渡假村
每間房間都有專屬熱水池可以泡湯
零下20度在戶外泡湯實在太爽了
小木屋內景觀太棒了 大片落地玻璃窗
來芬蘭就是要住這種玻璃屋 體驗芬蘭文化
一泊二食價位28500左右
屋內有桑拿 戶外有熱水池 太棒了
晚餐非常好吃 三道式餐點 吃得很撐
食物非常美味值得推薦
早餐也是buffet的方式 口味很多
來一杯道地芬蘭咖啡實在很舒服
價格雖高 但是體驗無價 來芬蘭非常推薦來住
AJ F.
AJ F.
Visité en mars 2024
Magical spot surrounded by trees.The room comes with a private sauna and spa.Beds are comfy and the room is spacious.There is a microwave,stove and kitchen jtems. It is a 5 minute walk from Santa Claus Village (that could be a con for some folks). The breakfast is A+ and the service is A++( special shout out to Alisa who was delightful).
❤️Highly recommend
tania l.
tania l.
Visité en mars 2024
Very Good, we are enjoy stay at glass resort. Staff are very nice, the food is good.
Tat M.
Tat M.
Visité en mars 2024
Beautiful small hotel, great service. Will be back!
Cheryl H.
Cheryl H.
Visité en février 2024
What an amazing apartment/resort! We didn't want to leave!

We needed to email the resort a couple of times before our arrival with a couple of queries, and they were really quick and helpful with their responses.

Location wise, the resort is very close to the airport (about 10 minutes max) Some of our group used the free hotel transport, and others had hired a car- of which parking was available and plentiful without ruining the look of the resort.

The apartment has the real wow factor when walking in. There is a tablet playing an info video on the TV when you arrive, detailing key points for things like the sauna and hot tub.

I would recommend taking an eye mask to sleep in, as there are no blinds to the upper floor glass (happily so, as the view/experience is beautiful) but this does mean you won't be able to block light out when sleeping.

To get to the hot tub, you go out the front of your apartment and walk to the back. Robes and thin slippers are provided. It's definitely an experience walking through the snow, especially when heading back wet!

The restaurant was a short walk for us, and the staff were always welcoming and friendly. The food was lovely, with a wide variety at breakfast and dinner. The staff were accommodating for requests, Including GF dietary queries.

We celebrated a birthday and had arranged a cake to be bought out and the staff sang happy birthday and made this a really special evening by going the extra mile for us.

The Glass Resort is on the Santa Claus village site but set at the back away from the hustle and bustle. Yet this is only a minute walk to all the shops/Santa/the live Web cam for the artic circle, Snowman world, reindeer rides etc
With everything on site, there really isn't a need for a hire car as you don't need to leave the site!
Peruze K.
Peruze K.
Visité en février 2024
Otelin konumu,mimarisi,hizmet kalitesi,yemekleri herşeyi çok güzel.Oda içindeki saunası,dışarıda karlar arasındaki kişisel jakuzisi ekstra keyifli.Santa Clause köyüne yürüme mesafesi otelin artılarından.Kesinlikle herkese tavsiye ediyorum.Sadece yatak odasının yukarıda ,tuvaletin aşağıda olması gece doğacak ihtiyaçlar için biraz sıkıntı yaratabilir.Ama herşey o kadar güzeldi ki onu önemsemiyorsunuz bile.
Soner K.
Soner K.
Visité en février 2024
It’s a wonderful hotel. Location is good. Rooms are nice,comfortable and clean. Jakuzi is super located outside on the snow.Breakfast and dinner are delicious. Friendly staffs. Thanks for everything to everybody.
Alessia C.
Alessia C.
Visité en février 2024
Resort bellissimo, piccolino, al Santa klaus village,servizio ottimo, cibo eccellente.
Consigliato.
James H.
James H.
Visité en février 2024
Glass Resort was unreal. We had to shift our Jan '22 trip a few days to stay here vs. other nearby hotels, and it was absolutely the correct choice.

The views into the sky and forest from the huge "igloo" windows highlighted the beauty of winter in the arctic circle, and nothing compares to sipping Long Drinks in your private hot tub late into the night as the Aurora Borealis swirls above. The buffet breakfast was a great start before venturing to check out Santa's Village, etc, and the prix fixe multi-course dinner was delicious. Lots of options for our vegan friends as well!

Truly can't speak highly enough about Glass Resort. Travel here with your friends, with your partner, with a stranger. You won't be disappointed.
Allun J.
Allun J.
Visité en février 2024
Ihana illallinen työkavereiden kanssa, hyvää ruokaa ja kiva viinilista!
A W.
A W.
Visité en février 2024
Incredibly friendly and knowledgeable staff. Beautiful rooms with gorgeous views. The breakfast and dinner were excellent. Thanks for a fantastic visit!
Nina D.
Nina D.
Visité en février 2024
Einfach das perfekte Hotel - keine Wünsche bleiben offen.
Absolute Weiterempfehlung.
Erwin B.
Erwin B.
Visité en février 2024
Everything is as described and shown in the pictures.
It's great to have your own sauna and hot tub, and the large windows are heated so that they stay free of snow and ice.
There was a very good selection and high quality at breakfast and dinner.
The entire staff (driver, reception, restaurant and kitchen) is excellent, polite, helpful, we had some last-minute changes to meal times, everything was done to our complete satisfaction.
The manager/owner can be proud of his employees.
Στελλα .
Στελλα .
Visité en février 2024
UNIQUE RESORT!!! WE HAD SUCH A AMAZING TIME, WE HAD DINNER AT GALLIS RESTAURANT, AND SHAYA WAS VERY EFFECTIVE AN FULL OF ENERGY....
Alex A.
Alex A.
Visité en janvier 2024
Exceptional customer service as expected, amazing glass experience apartments, 2 minutes away from Santa’s Village. We have chosen the half board option as during the day we have had different activities scheduled so we knew we’re not going to be in for lunch time. The food was exceptional, the staff was 10+ and the cocktails were really strong and tasty.

Any issue we have raised was resolved in a matter of minutes and our accommodation was well worth. Also, each apartment has its own jacuzzi tub in a secluded area in the back of the apartment, every morning you wake up you can see reindeers walking by and every night you can fall asleep while watching the sky and the stars or the trees moving slowly. A magical experience which we definitely recommend!
劉俊賢
劉俊賢
Visité en janvier 2024
很好的體驗
有桑拿也有室外spa
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