Publicité
Avis MASA Los Angeles
Avis des membres sur MASA
4.1/5
26 avis
Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
If you do manage to get in, you're about to have some insane deep dish pizza. It's something like $30 for a big fat cake of a pizza, baked fresh in about half an hour. Add tax and tip and it's more like $40 if you sit down.
One medium deep dish pizza fully feeds four people.
I repeat: that's FOUR PEOPLE FOR $40 at a restaurant. Only a classic deep dish pizza is capable of such witchcraft.
Personally I don't like the Italian sausage - for some reason it cools really quickly while the rest of the pizza stays warm. I'd recommend a classic pepperoni because I'm boring and unimaginative, but they have tons of toppings and you can even have them do half the pizza one way and half another.
Also, try their (reasonably priced) cappuccino! It's delicious.
The service, on the other hand, is very good.
I recently tried Masa of Echo Park based on a recommendation, and unfortunately, my experience left much to be desired. My wife and I were eagerly anticipating our pick-up order, which included a medium cheese Chicago style pizza and mozzarella cheese sticks with marinara sauce.
The disappointment began when my wife, who picked up the order, kindly asked for some ranch to accompany the mozzarella sticks. To our surprise, she was informed that the ranch would cost an additional $2.00. While this might seem like a trivial amount, the issue wasn't the cost itself but the way it was handled.
My wife had left her wallet in the car, and rather than accommodating the simple request for ranch, she was left feeling humiliated and empty-handed. It's disheartening when a restaurant prioritizes a small charge over ensuring a positive customer experience, especially for first-time patrons who may not be aware of such additional fees.
Curious about the situation, I decided to investigate further and confirmed that indeed, there was a $2.00 charge for ranch. While I understand that nothing is free, the lack of transparency and the approach to customer interaction felt disappointing. We had just spent $45.44 on our order, and being blindsided by an unexpected charge left a sour taste in our mouths.
It's essential for businesses to prioritize customer satisfaction and communicate additional charges clearly. While $2.00 may not break the bank, the principle of prioritizing customer experience over minor fees should take precedence. I hope this feedback encourages Masa of Echo Park to reconsider their approach and prioritize building positive relationships with their customers.