MALIBU COUNTRY INN

An absolute gem nestled in the heart of Malibu, Malibu Country Hotel exceeded all expectations. From the moment we arrived, the warm and welcoming staff made us feel right at home. The breathtaking ocean views from our room left us in awe, and the elegant decor provided a perfect blend of luxury and comfort. The amenities were top-notch, from the pristine pool to the serene spa facilities. The on-site dining options offered a delectable array of dishes, showcasing the finest flavors of California cuisine. Every detail was meticulously attended to, ensuring a flawless and unforgettable stay. Without a doubt, Malibu Country Hotel sets the standard for excellence in hospitality. We can't wait to return and experience its unparalleled charm once again."

Tiny, squeaky, outdated room with no proper heating. One ceiling mounted heater/ac unit which took about 6 hours to properly heat the room. Wife was freezing the entire time. Besides the floors being squeaky they also curled up in some areas due to moisture maybe being trapped in the room. The shower/bathroom was so badly designed that after every shower the water would drip down from the walls and mirror and the entire floor would be wet and slippery, and on top of that no floor mats, nor hangers for face towels. The only hanger they had was one on the door itself which was covered with other people’s hair. Mold in the corners everywhere. Didn’t even want to hang my towel on a hook that’s how gross I found this place. The pool was so disgusting and dirty too. The palm trees dropping little pellets everywhere made it another hazard.
We all got woken up Thursday morning by their Gardner mowing grass for 45 min outside our room, and Friday morning by the smell of Terpentin from the painters doing work on the property.
Now if this wasn’t enough already, after bringing up all our concerns to the staffs attention. We were just told to wait for the manager. Instead of just sending someone to check the heater, clean the room, possibly switch rooms (which wouldn’t have made a difference), give us a floor mat, they just said, we can’t let you cancel early. The next morning we finally get to meet the manager. He just took out a piece of paper and started explaining how Expedia takes 23% of this booking, y yada yada yada, but interestly enough drove a matted out TeslaX which I personally know as a Tesla owner is an additional $5000 feature. But he wouldn’t release the room, even though we clearly stated we would be checking out on time.
I’m not a fussy person in the slightest. I’ve been to youth hostels cleaner than this place, and for the price of $285 a night I can assure everyone there are really nice luxury boutique hotels up the street in Santa Monica. Leave this place to the rich Malibu guys who take their mistresses and flusies out here to have a naughty night.

Amazing stay and 5 minute walk from the beach. I stayed in room 12 and it was a very pleasant and comfortable stay. Will be going back soon

The impeccable service and hospitality made our retreat most enjoyable. Our nice cozy room was very clean comfortable and felt like home. We were very impressed by the staff.

Can't beat the price or location.