HOTEL INDIGO SANTA BARBARA ^{* * *}

A small hotel one block from the Amtrak station and close to EVERYTHING!

This hotel left me in a nightmare while on vacation. I tried to split the payment onto two cards . Charged both accounts full amount. - I was left with no cash on my own vacation. Then said they need to charge it AGAIN. Even tho you can clearly see my accounts were drained.

The front desk didn’t care and showed lots of attitude towards my situation. They had me call the bank - and then release the hold just to leave even though both of my accounts were clearly charged twice and you can clearly see my accounts were drained of everything . ( Over the weekend holds are not released right away ) . Because of this I was left broke and didn’t have any Cash at all during my last three days of vacation . And NOW charged me again 3 days later .

They did NOTHING to compensate me for such an ordeal. I would not recommend this hotel if you don’t have extra cash bc they will charge you several times in a row and then say sorry when you’re left with nothing .

The room too small however was clean and pleasant comfortable stay.

Where to begin? The room is like 150 sq ft and the bathroom is like 6x6. It's so small that the bathroom is laid out like a camper where curtains separate the shower, vanity and toilet.

Services? No fridge, or elevator (not sure how a motility challenged individual would stay here). Drinking water - bring your own.

Location - did i mention the train line adjacent to the hotel. Thin walls and train noises- hope you're a deep sleeper.

Great shops and restraunts nearby.

Nice room a little small, comfortable bed, not soundproof, water pressure could have been better, slippers would have been nice, clean, filtered water available outside the room, liked the tiny patio, great location