HOTEL INDIGO SANTA BARBARA ^{* * *}

This hotel is in the perfect location, within walking distance from the train station and right in the middle of a ton of amazing restaurants/drinking establishments and shopping. The beach is not far and neither is downtown. The room we stayed in was a little small, but it was comfortable, clean, aesthetic and worked for our 2 day stay. The staff was very accommodating and friendly. You really can't beat the value, either. Highly recommend!

Excellent location. Nice local boutique hotel.

My gf surprised me for my birthday with a weekend getaway to Santa Barabra at the end of August. We stayed at the Riviera Beach for the 3 days we were there. The rooms are very small but you cant beat the location of where its at. Like many, we turned the AC on as soon as we got into our room but quickly noticed it wasnt cooling the room off. We notified the front desk about the issue and they stated they would send someone to come take a look in the morning. They provided us with a small desk size fan that didnt do much. The next morning we asked them when someone would be avialable to come take a look, and they mentioned within the next few hours. We didnt mind since we were going out for while. We were gone for about half the day to arrive back with still no AC working. We again contacted the front desk and they mentioned they had not had a chance to get someone in there. By this point, I was frustrated knowing the problem was on going from the time we got there the day before. They provided a second desk sized fan to try and help but again it didnt do much. The entire weekend our room was between 78 ans 80 degrees. And sadly it never got resolved during our stay. Needless to say, our stay at this place was not as enjoyable as we had hoped, espcially for what my GF paid for it.
Since August we have sent several emails regarding our stay and several phone messages with no response. I am a bit dissapointed with having not recieved any kind of contact from management or even an attempt to resolve the issue.

The hotel is in a nice location and decent value. The rooms are small and not super clean. There is not free parking on site.