RIVIERA RESORT AND SPA
Hôtel
•
€€
2024
Recommandé
•
2024
Un air de Hollywood en plein désert. L’hôtel offre un nombre important de services et activités. Entre les deux piscines (dont la plus grande de Palm Springs) et le bain bouillonnant, le café, les trois bars, la salle de gym, le spa et le billard, vous aurez largement de quoi occuper vos journées, sans même sortir de l'hôtel.
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Avis des membres sur RIVIERA RESORT AND SPA
2.6/5
25 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
![Jon W.](https://www.petitfute.com/medias/membre/avatar/avatar3.jpg)
Jon W.
Visité en mars 2024
Nice resort hotel with beautiful grounds but somewhat dated rooms. Service was great and the manager and staff were awesome.
![Tyler G.](https://www.petitfute.com/medias/membre/avatar/avatar2.jpg)
Tyler G.
Visité en mars 2024
My partner and our friends were very excited to stay at the resort given that we love the Margaritaville brand. The resort grounds were clean and well kept. The building and rooms are looking very tired and need a refresh. I had some concerns with the cleanliness of the room as our tub had dark dirt stains, our soap bottles were empty, and the carpets had food stains. The paint above our windows was peeling, there were dents and marks all over the walls, our bathroom doors would not close and our faucet was extremely loose to the counter. It was very disappointing given that we enjoy the brand and had high hopes for this location.
![Sandra &.](https://www.petitfute.com/medias/membre/avatar/avatar16.jpg)
Sandra &.
Visité en mars 2024
Front counter folk...do not listen
I will never come back
I will never come back
![Mia L.](https://www.petitfute.com/medias/membre/avatar/avatar10.jpg)
Mia L.
Visité en mars 2024
Title: Disappointing Experience at Margaritaville Resort Palm Springs
My recent stay at Margaritaville Resort in Palm Springs left much to be desired. Despite the allure of its name, the experience fell short of expectations from start to finish.
Upon arrival at 3 pm, we were informed by the front desk that our room was not ready. We were told to expect a call around 4 pm once it was prepared, but unfortunately, no call came. It wasn't until we returned at 5:30 pm that we were finally able to obtain our room key. Check-out, on the other hand, was a swift process; simply providing the room number and returning the keys sufficed.
While the room itself was spacious, with a comfortable king-sized bed, we were disappointed to find an ant on one of the pillows upon closer inspection. Moreover, the state of the bathroom left much to be desired. The bathtub was visibly dirty and showed signs of age, with cracks lining the walls and sides. It was also surprising to discover that while conditioner and bath gel were provided, shampoo was notably absent.
Considering the issues encountered during our stay, the price paid for the room felt unjustifiable. Despite the hotel's convenient location, being just 10 minutes from downtown Palm Springs, it failed to compensate for the overall disappointment.
In conclusion, our experience at Margaritaville Resort Palm Springs fell short of expectations. From the delayed check-in to the cleanliness issues within the room, it's safe to say that we won't be returning.
My recent stay at Margaritaville Resort in Palm Springs left much to be desired. Despite the allure of its name, the experience fell short of expectations from start to finish.
Upon arrival at 3 pm, we were informed by the front desk that our room was not ready. We were told to expect a call around 4 pm once it was prepared, but unfortunately, no call came. It wasn't until we returned at 5:30 pm that we were finally able to obtain our room key. Check-out, on the other hand, was a swift process; simply providing the room number and returning the keys sufficed.
While the room itself was spacious, with a comfortable king-sized bed, we were disappointed to find an ant on one of the pillows upon closer inspection. Moreover, the state of the bathroom left much to be desired. The bathtub was visibly dirty and showed signs of age, with cracks lining the walls and sides. It was also surprising to discover that while conditioner and bath gel were provided, shampoo was notably absent.
Considering the issues encountered during our stay, the price paid for the room felt unjustifiable. Despite the hotel's convenient location, being just 10 minutes from downtown Palm Springs, it failed to compensate for the overall disappointment.
In conclusion, our experience at Margaritaville Resort Palm Springs fell short of expectations. From the delayed check-in to the cleanliness issues within the room, it's safe to say that we won't be returning.
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RIVIERA RESORT AND SPA compte 25 avis avec une note moyenne de 2.6. Vous pouvez consulter les avis de RIVIERA RESORT AND SPA en cliquant sur ce lien ou partager votre avis sur RIVIERA RESORT AND SPA en cliquant ici
RIVIERA RESORT AND SPA se situe au 1600, N Indian Canyon Drive , Palm Springs
![Carte adresse selection](/images/v5/adresse/map-fake-empty.webp)
Les meilleurs à Palm Springs et autour
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Pool-
We spent a few hours at the pool which was lovely. Margaritas were delicious, though service from the bar left us wondering why the hotel doesn’t put more emphasis on customer service. Bartenders seemed annoyed, perhaps understaffed (?) just not very pleasant. Also, the pool area was short towels, and even asking asking staff multiple times we didn’t ever get any towels. Hot tub was very nice and we were able to warm up in there and hurry back to our room. It was spring break and hotel was nearly full so I imagine those were factors contributing to some of the issues.
Bikes-
An awesome perk is the free bikes for hotel guests. It was so fun to explore Palm Springs this way. Rode through the movie colony estates and then to downtown. Took us about 1 1/2 hours with stops.
Room Service-
I ordered the American breakfast and it was delicious. Perfect for a hangover meal.
We’re not huge Jimmy Buffet fans and wasn’t really sure what staying at the resort would be like, but we throughly enjoyed ourselves. Decor was tastefully done. Spacious rooms and free bikes are big plus. Improving customer service would be an area of to focus on, though front desk staff were quite nice.
was beautiful,