SHERATON GRAND HOTEL & SPA

First time we've stayed since the upgrade back in 2014 ish, really disappointed, the upgrade has turned what was a stunning interior, grand staircase in reception, real porcelain in the rooms, Cleopatra baths and other luxurious in the spa to a cheap version of everything, rooms are basic and cheap, who ever designed the supposed upgrades especially in the spa should go back to designing agriculture sheds, basically a 3 to 4 star experience at 6 star prices.

What was hoping to be a luxurious weekend stay was not much better than a Premier Inn.

What I will say is the breakfast was very good.

Beautiful place,friendly stuff and love the spa

Attended the Sheraton for a works function. Lovely building in a great central location. All of the staff we met were friendly and helpful. Didn’t stay overnight, but food through out the days were of a high quality and plentiful.

We had a lovely stay here in a castle view room which felt really special although quite a bit more expensive for the view. The room was huge with a great layout, beds massive and very very comfy!! I think the decor could be updated but this may be my preference but is spotlessly clean! We had an issue with our first room with the heating not working so they kindly moved us to another castle view room however this one seemed slightly more dated it looked like they may be working through the rooms updating TVs etc as we ended up with an extremely old TV but this wouldn’t impact our stay but for a 5* hotel one would expect modern TVs and a more updated decor.
A highlight of mine was the ambient lighting that you could change the colour on with a click of a button - this is a very nice touch.
Staff are fabulous and extremely friendly and helpful. We did order room service for one drink unaware it is a £5 fee to use the service so we did end up paying £8 for a drink so just be aware as we weren’t. It is a big hotel with lots of rooms but it didn’t feel busy, there’s 3 lifts so you aren’t waiting long. Gym is adequate but nothing to shout about and the pool is a good size and nice to be able to use. We did also pay for the one spa access which was great we especially loved the hydro pool but with paying for this access is makes the room and experience very expensive and it didn’t quite reach the 5* standard in our opinion and although we did enjoy our time it wasn’t quite as luxury as we felt it should be at this price point. I hope this review helps!

Hotel situato nel cuore di Edimburgo, a due passi dal castello.
Servizio eccezionale , possibilità di cenare nel loro ristorante con piatti davvere ricercati ed eccezionali.